McDonald's

3.3
2034 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6437 Columbia Ave, Hammond, IN
46320, United States

Hours

Reviews

3.3
2,034 reviews
5 stars
657
4 stars
415
3 stars
348
2 stars
189
1 star
425

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some staff praised for their friendliness and efficiency, while others were criticized for poor attitudes and mistakes in orders.

Food Quality

Food quality was inconsistent, with reports of cold or improperly prepared items, though some customers noted hot and fresh meals.

Speed of Service

The speed of service was frequently mentioned, with many customers experiencing long wait times, particularly during late hours.

Cleanliness

Cleanliness of the establishment was a concern for some customers, particularly regarding the bathrooms and dining area.

Order Accuracy

Order accuracy was a significant issue, with multiple customers reporting incorrect or incomplete orders.
  • MH
    Miguel C. HERRERA
    Jan 5, 2026
    2.0
    This was once a good to spot for early morning coffee...we get what they pay for basically, hired help sounds like they definitely do not want to work or work here...and show it when ordering unfortunately.
  • JG
    Jennifer Graham
    Jan 1, 2026
    1.0
    I was in town visiting from Atlanta stop at this location to get a coffee and waited for over 30 minutes for it..and even the cashier the one who took my order finally ask me what I'm waiting and I said my coffee that I ordered 30 minutes ago..make that make sense and I also work for McDonald's as a D O and my experience on this McDonald's was really bad..costumers shouldn't have to wait that long..
  • EM
    Eva Moreno
    Dec 12, 2025
    5.0
    Cashier ANAIZAHA and Mgr. NICOLE and all who were involved with my order were FANTASTIC! Their communication skills, were the very best, my order was taken without interruptions, served fresh and hot. And although I’m never rushing through the drive thru I must state that the location took my order collected my pay, and served me under 3 minutes and their service is worth 10x’s the star ratings but because 5 is the highest rating I give you 5 stars NICOLE , ANAIZAHA, & CREW @6437 Columbia Ave. Hammond Indiana. GREAT JOB!
  • MD
    Minerva Dávila
    Dec 5, 2025
    5.0
    We went there just to order a juice because my husband's sugar levels were dropping because he's diabetic. The cashier Nyah was so fast to take care of that issue. I couldn't help but oder food due to her caring attitude. She was so friendly I had to tell her manager how much we liked how she served her customers.
  • AW
    Anthony Waugaman
    Dec 4, 2025
    1.0
    Everyone that is getting an adult happy meal check your boxes before you leave cuz you're not getting the socks we called up there 10 different times and not getting no answer they don't even answer their phone and they we bought them for the socks and we didn't get our damn socks very disappointed in you guys McDonald's

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's on Columbia Ave in Hammond, IN?

McDonald's on Columbia Ave is open daily from 4:30 AM to 3:30 AM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru open every day from 4:30 AM to 3:30 AM.