Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,924 reviews
5 stars
690
4 stars
363
3 stars
319
2 stars
154
1 star
398
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees, like Keniya, received praise for being friendly and attentive, many customers reported rude and unprofessional behavior from staff.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items, incorrect orders, and poorly prepared food.
Cleanliness
The cleanliness of the restaurant received both positive and negative feedback; some noted clean bathrooms and dining areas, while others reported filthy conditions.
Speed of Service
Customers frequently complained about long wait times in the drive-thru and for mobile orders, with some stating they waited over 20 minutes.
Food Quality
Food quality was inconsistent, with reports of cold, poorly prepared items, and complaints about freshness and taste.
- SPShards PorterNov 1, 20255.0Love the stuff that works there
- MHMikaylah HollowayOct 22, 20255.0McDonald’s never disappoints! The food was fresh, hot, and came out super fast. The best part was the amazing customer service from Keniya, she was friendly, patient, and made sure my order was perfect, and she gave me extra sauce. It’s always nice to see someone who genuinely cares about their job. Definitely coming back!!!
- MBMichelle BOct 21, 20251.0This McDonald's is horrible it doesn't take rocket scientist to work there. The employees are always rude talking and playing around. I told the lady at the first window I wanted to pay a certain amount cash and the the remaining amount with card. She swiped my card and told me the whole amount went through which I knew it would. Then tried to tell me she had to swipe the card first then do the cash clearly she didn't know what she was doing. I've paid plenty of times before where I paid a certain amount cash then the balance on card. The guy at the second window had my pops leaning which was spilling over and goes to hand me them as is. So I asked for napkins to wipe them down before bringing them in my vehicle. Two out of 5 pops the lids weren't even closed properly which made the pop spill on me. Then to top it off they were missing some items so I had to say something. Then I'm the bad guy because they can't do their job correctly it's not that hard to listen to an order put it in correctly so it gets made correctly and to double check before handing it out. They need to stop hiring people who are going to dig their business in the ground won't be going to this McDonald's ever again.
- MLMaKayla LeónOct 16, 20255.0I had great service here! I got my food it was warn and cozy i loved this mcdonald’s its my favorite one!!! Keniya provides great coustmer service and is super kind!
- ZGZaharie GoodmanOct 16, 20254.0I loved my experience at this location🥹 . Not alot of times do i have heart warming experiences in the fast food industry but i feel that my customer service from Keniya specifically made my day . will be returning !!
Frequently Asked Questions About McDonald's
What are McDonald's Hammond Calumet Ave store hours?
The store is open daily from 4:30 AM to 3:30 AM the next day, including weekends.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's on Calumet Ave has a drive-thru service available daily from 4:30 AM to 3:30 AM.
Can I order McDonald's delivery from this location?
Yes, delivery service is available daily from 4:30 AM to 3:15 AM through their online ordering platform.
What pickup and delivery options does McDonald's offer here?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 4615 Calumet Ave, Hammond, IN 46327, USA.
What kind of food and services does this McDonald's offer?
They serve a variety of menu options with quality ingredients including burgers, coffee, breakfast items, and ice cream, along with DriveThru, mobile ordering, WiFi, and gift cards.
Which nearby fast food restaurants can I visit around McDonald's Calumet Ave?
Close fast food options include Taco Bell, White Castle, and Subway, all within the vicinity for more dining variety.
Are there any nearby coffee and dessert spots near McDonald's?
Yes, Dunkin' for coffee and bagels, and Baskin Robbins for ice cream and smoothies are nearby, perfect for a coffee break or dessert after your meal.
What are some useful nearby services around McDonald's on Calumet Ave?
Nearby services include the Hammond Police Department for public safety, Speedway gas station for fuel, and O'Reilly Auto Parts for automotive needs.