McDonald's

3.4
1932 reviews
Get DirectionsCallWebsite

Business Details

4615 Calumet Ave, Hammond, IN
46327, United States
(219) 932-3217
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4615 Calumet Ave, Hammond, IN
46327, United States

Hours

Reviews

3.4
1,932 reviews
5 stars
693
4 stars
366
3 stars
320
2 stars
154
1 star
399

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold, poorly prepared items, and missing ingredients.

Cleanliness

While some reviews mention cleanliness, others report dirty conditions, particularly in bathrooms and dining areas.

Wait Times

Numerous customers complained about long wait times in the drive-thru and for mobile orders, indicating inefficiencies in service.
  • KN
    Kim N
    Dec 31, 2025
    1.0
    This place is disgusting. The food is horrible and staff is rude and dirty.
  • SH
    Susan Hackenson
    Dec 14, 2025
    4.0
    Good and see I've good
  • SP
    Shards Porter
    Nov 1, 2025
    5.0
    Love the stuff that works there
  • MH
    Mikaylah Holloway
    Oct 22, 2025
    5.0
    McDonald’s never disappoints! The food was fresh, hot, and came out super fast. The best part was the amazing customer service from Keniya, she was friendly, patient, and made sure my order was perfect, and she gave me extra sauce. It’s always nice to see someone who genuinely cares about their job. Definitely coming back!!!
  • MB
    Michelle B
    Oct 21, 2025
    1.0
    This McDonald's is horrible it doesn't take rocket scientist to work there. The employees are always rude talking and playing around. I told the lady at the first window I wanted to pay a certain amount cash and the the remaining amount with card. She swiped my card and told me the whole amount went through which I knew it would. Then tried to tell me she had to swipe the card first then do the cash clearly she didn't know what she was doing. I've paid plenty of times before where I paid a certain amount cash then the balance on card. The guy at the second window had my pops leaning which was spilling over and goes to hand me them as is. So I asked for napkins to wipe them down before bringing them in my vehicle. Two out of 5 pops the lids weren't even closed properly which made the pop spill on me. Then to top it off they were missing some items so I had to say something. Then I'm the bad guy because they can't do their job correctly it's not that hard to listen to an order put it in correctly so it gets made correctly and to double check before handing it out. They need to stop hiring people who are going to dig their business in the ground won't be going to this McDonald's ever again.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are McDonald's Hammond Calumet Ave store hours?

The store is open daily from 4:30 AM to 3:30 AM the next day, including weekends.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's on Calumet Ave has a drive-thru service available daily from 4:30 AM to 3:30 AM.