Brand Certified
McDonald's
2.9(1414 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3639 169th St, Hammond, IN
46323, United States
Certified by McDonald's • Mar 01, 2026
(219) 845-8625
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
2.9
1,414 reviews
5 stars
350
4 stars
202
3 stars
244
2 stars
125
1 star
493
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, with long wait times at both the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Feedback indicated that staff members were often rude or unprofessional, contributing to a negative customer experience.
Food Quality
Customers frequently complained about cold, greasy, or poorly prepared food, with some stating it tasted like it had been sitting out for too long.
Management Issues
Several reviews pointed to a lack of effective management, with calls for better training and oversight of staff.
- LDLuis D.2 days ago2.0Need to work on drive through speed, waited 30min for a coffee and a Mcgriddle .
- SVShalese Vaulx4 days ago2.0Slow. Ten car later cold food.
- KKKevinFeb 12, 20262.0Super slow. However, the manager lady is super sweet and hardworking. She and her crew are doing the best they can with what they have. No sodas.
- JSJohn SporrerFeb 10, 20262.0Slow n greasy
- UUUnknownFeb 5, 20261.0I used some of my mcdonalds rewards point and I think they just gave me whatever old food the had laying the bread was so hard you couldn't bite it
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's in Hammond, IN?
This McDonald's location is open 24 hours all week with drive-thru service available 24/7. Indoor service hours vary, generally open 24/7 but delivery and some services are available mainly from 6:00 AM to 10:00 PM or later on weekends.
Does this McDonald's offer delivery and curbside pickup services?
Yes, this McDonald's offers delivery, curbside pickup, same day delivery, and no-contact delivery services.
Can I order McDonald's food using a mobile app?
You can order McDonald's food using the official McDonald's app available on iOS and Android platforms.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's has a drive-thru service that operates 24 hours every day of the week.
Where is this McDonald's located?
It is located at 3639 169th St, Hammond, IN 46323, United States.
What nearby restaurants can I visit before or after McDonald's?
Nearby dining options include Franky's (American restaurant), Zantes Restaurant (Greek cuisine), Big Daddy's BBQ, El Patio (Mexican restaurant), Gomez Tacos and Pizza, Camino Real Authentic Mexican Cuisine, La Isla Michoacana (ice cream shop), and GGC Eatery.
Are there any nearby convenience or retail stores around McDonald's?
Yes, nearby stores include Dollar General (discount store and arts & crafts), Grand Foods (convenience and international grocery store), AutoZone (automotive parts and repair), and ecoATM (vending machine supplier).
What nearby services are available near this McDonald's?
Nearby services include Blue Rhino Propane Exchange, New Roof & Restoration, ATG Property Management LLC, Gifted Hands Academy (educational and vocational school), Master Fire Extinguisher, AAA Master Fire Equipment, and U-Haul Neighborhood Dealer.
Are there any nearby schools or educational institutions close to this McDonald's?
Nearby schools include Hammond Morton High School, Hammond Academy for the Performing Arts, and HAPA Dance (elementary school).
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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