Jimmy John's

4.0
397 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2743 169th St, Hammond, IN
46323, United States

Hours

Reviews

4.0
397 reviews
5 stars
213
4 stars
83
3 stars
33
2 stars
17
1 star
51

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers praising freshness while others reported dry or poorly made sandwiches.

Customer Service

Customer service experiences vary widely; some praised friendly staff, while others reported rude interactions and poor handling of complaints.

Speed of Service

Many customers appreciated the fast service, often highlighting the 'freaky fast' delivery, though some noted delays and incorrect orders.

Order Accuracy

Frequent complaints about incorrect orders and insufficient ingredients, leading to dissatisfaction among customers.

Cleanliness

The restaurant is generally reported as clean, contributing positively to the dining experience.
  • BA
    Brad Ahbe
    5 days ago
    1.0
    Have tried to order 20 subs a few different times giving them 1-2 hours to make and pick up. Every time they say they don't have bread. I truly just think they are lazy. I even put a 25% tip on the big order. Ya it is a big order but damn get your bread up and make that bread.
  • TJ
    TERRANCE JORDAN
    Jan 3, 2026
    1.0
    Food is good the owner whose name is Eric is a complete jerk. I hope and pray no one gets hurt behind his antics.
  • MB
    Marisa B
    Dec 16, 2025
    5.0
    Everything on my sandwich was fresh and super good! The delivery driver who’s name I believe he said was Alex, was super sweet and super fast! Wish I could request him every time! Thank you Jimmy Johns!
  • LL
    lonnie
    Oct 13, 2025
    1.0
    Whoever does the meat and cheese slicing must be blind or negligent to what even slices look like. The meat is always old and never sliced evenly here. Its like it sits around all day because nobody ever orders from here anymore. And on top of that whoever slices the meat mangles the slices. Dry mangled meat on dry bread. This is the only jimmy johns ive been to that has had consistently bad quality meat. You can tell in the pictures the meat has NO moister at all. Mind you these meats are supposed to be sliced fresh DAILY. the meat comes in bags of juice and flavor so who knoes how long this crap has been sitting there for it to look this dry.
  • KE
    Kenneth Eskridge
    Oct 8, 2025
    5.0
    Eric the manager is great and handles the flow so well. As well as keeping his staff actively happy and motivated.