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Jimmy John's

4.0
(405 reviews)
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Business Details

2743 169th St, Hammond, IN
46323, United States
(219) 803-6160
https://locations.jimmyjohns.com/in/hammond/sandwiches-2778.html

About

Sandwich Restaurant

Location

Jimmy John's
2743 169th St, Hammond, IN
46323, United States

Hours

Reviews

4.0
405 reviews
5 stars
217
4 stars
85
3 stars
33
2 stars
17
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from the manager Eric, with complaints about rudeness and lack of accountability.

Food Quality

Several customers reported issues with food quality, including subpar sandwiches, incorrect orders, and unsatisfactory ingredients.

Speed of Service

Many customers praised the speed of service, noting that orders were prepared quickly and efficiently.

Cleanliness

The restaurant was frequently described as clean, contributing positively to the overall dining experience.

Inconsistent Experience

Customers experienced inconsistency in their orders, with some receiving fresh and well-made sandwiches while others reported mistakes and dissatisfaction.
  • NH
    Nicole Hampton
    Feb 5, 2026
    1.0
    Poor customer service, sandwiches subpar compared to other franchised location. The manager, Eric does not value customer feedback or accommodations. Will be taking our Teams business else where .
  • AH
    Amanda Houser
    Jan 20, 2026
    5.0
    Delicious and fast!
  • DS
    David Stiles
    Jan 20, 2026
    1.0
    Place is horrendously managed, employees have attitudes. Especially Eric who literally accused me of lying because their driver can't get food to the correct address. Never apologized for their screw ups, I'd say horrible customer service but let's face it, they have NONE! Do yourself a favor, find another location to go to!
  • BA
    Brad Ahbe
    Jan 7, 2026
    1.0
    Have tried to order 20 subs a few different times giving them 1-2 hours to make and pick up. Every time they say they don't have bread. I truly just think they are lazy. I even put a 25% tip on the big order. Ya it is a big order but damn get your bread up and make that bread.
  • TJ
    TERRANCE JORDAN
    Jan 3, 2026
    1.0
    Food is good the owner whose name is Eric is a complete jerk. I hope and pray no one gets hurt behind his antics.
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