Dunkin'

4.2
731 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hammond, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7410 Kennedy Ave, Hammond, IN
46323, United States

Hours

Reviews

4.2
731 reviews
5 stars
432
4 stars
141
3 stars
68
2 stars
20
1 star
70

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to frustration.

Customer Service

Service quality varied significantly; some customers praised friendly staff while others experienced rudeness and dismissive attitudes.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about stale items and poor preparation.

Cleanliness

Multiple customers expressed concerns about cleanliness, including unsanitary conditions and pest sightings.

Speed of Service

While some customers appreciated the quick service, others felt rushed and noted that their orders were often incorrect.
  • TS
    Thomas Simpson
    6 days ago
    5.0
    I’ve been to several different locations between IL and IN, and this location is the only one that makes my coffee correctly. It doesn’t matter if I use the app or not, my coffee tastes great! If I go to another location, and use the app, my coffee is terrible. If I don’t use the app, at any other location, it’s guaranteed to be terrible. I guess the other locations have different definitions of extra sugar, or they measure it differently. The people that work at this location are extremely nice too. I forgot my wallet once, panicked, and told them that I’d be right back. When I came back, I was told that I didn’t have to do that, and I could’ve paid them the next time. You don’t find that at many businesses nowadays.
  • GV
    Gerardo Valdez
    Oct 25, 2025
    1.0
    This place always messes up our order. The part that gets me, if I’m paying extra for add ons, how are you not going to add the add ons. You have no problem taking my money. I’ve complained and returned every weekend for the past month. I will not return to this location.
  • KT
    Kennadee Townsend
    Oct 22, 2025
    1.0
    I’ve been a regular customer at this Dunkin’ Donuts, grabbing my daily black coffee with caramel and cold foam. Usually, it’s fine, but today I had a really disappointing experience. The coffee tasted watered down, and when I politely asked for it to be remade, I basically got the same thing again. When I pointed it out, the staff member dismissed my concern by saying they sell a thousand coffees a day without complaints, implying my feedback didn’t matter. I understand they were busy, but that doesn’t mean my issue should be treated like it’s insignificant. Every customer’s experience matters, and a respectful response goes a long way. I really hope they take customer feedback more seriously and ensure that their quality is consistent.
  • A1
    admission no. 1117
    Sep 30, 2025
    5.0
    Dunkalatte is amazing 🤩….love the place amd love their food
  • AH
    Aniyah Hall
    Aug 24, 2025
    5.0
    Had a small mess up. Got regular munchkins instead of the seasonal pumpkin ones. I forgot their names but it was a young guy and girl and they were super kind about it. I appreciate the customer service. I work at a cafe as well and know mistakes are bound to happen with rushes. Keep it up with the kindness 💕

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hammond, IN?

Dunkin' in Hammond, IN is open 24 hours a day, seven days a week.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals at its Hammond, IN location.