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Dunkin'

4.2
(745 reviews)

Business Details

7410 Kennedy Ave, Hammond, IN
46323, United States
(219) 803-6461
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hammond, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7410 Kennedy Ave, Hammond, IN
46323, United States

Hours

Reviews

4.2
745 reviews
5 stars
443
4 stars
143
3 stars
69
2 stars
20
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed feedback on service quality, with some customers praising friendly staff while others reported rude or unprofessional behavior.

Order Accuracy

Frequent complaints about incorrect orders and issues with food preparation, leading to customer dissatisfaction.

Cleanliness

Concerns raised about cleanliness, including reports of unsanitary conditions and health violations.

Coffee Quality

Inconsistent coffee quality noted, with some customers enjoying their drinks while others reported them as watery or poorly made.

Speed of Service

Generally positive remarks about the speed of service, especially in the drive-thru, though some customers felt rushed.
  • KK
    Keith
    Jan 21, 2026
    3.0
    I ordered a caramel craze for my wife the first girl knew what it was, but seemed inexperienced. A lady then took over that could not understand English well.she asked me if it was a Latte and I confirmed.She typed in the modifications and also too my coffee order. so.... The latte was rung in as a iced coffee and was completely incorrect by every measure, plus the espresso seemed old. My latte also tasted like it had been on the burner for hours, but at least they put in at least twice the bacon in the snaking bacon and put another order's worth on the avocado toast.
  • SS
    Sistahsnbrothas
    Jan 16, 2026
    5.0
    Nice customer service!
  • KL
    Kiwi Lemon
    Jan 13, 2026
    1.0
    This was disgusting. They messed up one donut order (im sick with a virus) and this indian dude waa not aware but i went in and told them that it was nit my order and he grabbed the donut from my bag and put it back on the rack. I touched that donut with no washed hands. That is a health violation (biohazard) and someones def gonna get sick now. Yall need ti train yall people right because that is sick.
  • SS
    Sha
    Dec 30, 2025
    2.0
    Stopped by Dunkin for a quick pit stop on the way and used the drive-through. Ordered a coffee, avocado toast, and a vanilla cream donut. Unfortunately, the experience was disappointing. The avocado toast didn’t taste good, the donut wasn’t fresh, and overall all three items lacked flavor. Even the coffee was underwhelming, which isn’t what you expect when you’re stopping in for a quick boost. Convenient for a fast stop, but the quality and taste didn’t meet expectations this time.
  • DD
    Diana
    Dec 3, 2025
    1.0
    I had a very disappointing experience today. I asked for my sandwich to be fixed because it was made incorrectly, and the gentleman at the counter got upset with me for simply asking. On top of that, he charged me $2 extra just to correct their mistake. That’s unacceptable. Customers should not be treated with attitude . Very unprofessional service.

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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