Dunkin'

4.2
739 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hammond, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7410 Kennedy Ave, Hammond, IN
46323, United States

Hours

Reviews

4.2
739 reviews
5 stars
436
4 stars
143
3 stars
69
2 stars
21
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing rude staff and unprofessional behavior, while others praised friendly and efficient service.

Food and Beverage Quality

Many customers expressed dissatisfaction with the quality and freshness of food and drinks, noting issues like watery coffee, stale donuts, and incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, including unsanitary conditions in the store and concerns about food safety.

Speed of Service

The drive-thru service was frequently noted as fast and efficient, although some customers felt rushed during their interactions.
  • SS
    Sha
    Dec 30, 2025
    2.0
    Stopped by Dunkin for a quick pit stop on the way and used the drive-through. Ordered a coffee, avocado toast, and a vanilla cream donut. Unfortunately, the experience was disappointing. The avocado toast didn’t taste good, the donut wasn’t fresh, and overall all three items lacked flavor. Even the coffee was underwhelming, which isn’t what you expect when you’re stopping in for a quick boost. Convenient for a fast stop, but the quality and taste didn’t meet expectations this time.
  • JV
    Juliana Vic
    Dec 8, 2025
    5.0
    The drive thru guy is hilarious. Fastest drive thru.
  • DR
    Diana Reyes
    Dec 3, 2025
    1.0
    I had a very disappointing experience today. I asked for my sandwich to be fixed because it was made incorrectly, and the gentleman at the counter got upset with me for simply asking. On top of that, he charged me $2 extra just to correct their mistake. That’s unacceptable. Customers should not be treated with attitude . Very unprofessional service.
  • TS
    Thomas Simpson
    Nov 18, 2025
    5.0
    I’ve been to several different locations between IL and IN, and this location is the only one that makes my coffee correctly. It doesn’t matter if I use the app or not, my coffee tastes great! If I go to another location, and use the app, my coffee is terrible. If I don’t use the app, at any other location, it’s guaranteed to be terrible. I guess the other locations have different definitions of extra sugar, or they measure it differently. The people that work at this location are extremely nice too. I forgot my wallet once, panicked, and told them that I’d be right back. When I came back, I was told that I didn’t have to do that, and I could’ve paid them the next time. You don’t find that at many businesses nowadays.
  • KT
    Kennadee Townsend
    Oct 22, 2025
    1.0
    I’ve been a regular customer at this Dunkin’ Donuts, grabbing my daily black coffee with caramel and cold foam. Usually, it’s fine, but today I had a really disappointing experience. The coffee tasted watered down, and when I politely asked for it to be remade, I basically got the same thing again. When I pointed it out, the staff member dismissed my concern by saying they sell a thousand coffees a day without complaints, implying my feedback didn’t matter. I understand they were busy, but that doesn’t mean my issue should be treated like it’s insignificant. Every customer’s experience matters, and a respectful response goes a long way. I really hope they take customer feedback more seriously and ensure that their quality is consistent.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hammond, IN?

Dunkin' in Hammond, IN is open 24 hours a day, seven days a week.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals at its Hammond, IN location.