Dunkin'

Reviews

• SG

  Steven Garza

  Feb 17, 2026
  1.0
  For the past month and a half I’ve been bringing my Stanley 40 ounce mug to get refilled. Now, For some apparent reason, they only do “Dunkin” Brand cups. I’ve been to multiple locations and this is the first time I’ve been given any hassle. Last time I am going to this location. ON TOP OF THAT! I ordered a XL black since they denied me my refill; It ended up being decaf. Terrible service! Now I see why everyone goes out of their way to go to a different Dunkin’ Donuts.
• IM

  It's Me

  Jan 26, 2026
  1.0
  The new black guy in your windows is so unmotivated. He makes you feel like you're an inconvenience at the windows. I told him this once before. Like what's wrong with you? You're at duncan donuts and you're acting like you got a problem. That's not a good way to be.
• MP

  M P

  Jan 20, 2026
  1.0
  I bought two gift cards as gifts. One of them worked just fine. The other one it took the person a couple weeks to use it. When they did the card had no money on it. I went to talk to the manager to find out what can be done. Unfortunately the gift card did not come with the activation code. So of course they did nothing about it. The manager was acting as if I was lying to him. Do not biy gift cards from this store. If they stole my money they'll do it again.
• IL

  I'm Just Lucy

  Jan 10, 2026
  4.0
  The employees were very patient and nice when we ordered our drinks at the very late at night.
• ET

  Eunice Trujillo

  Dec 28, 2025
  1.0
  I always go to the one on Muster DD because their customer service, food, and coffee are consistently excellent, and the staff always feel like friends. However, I occasionally stop by this location because it's nearby and convenient. Unfortunately, there's an older man there—probably of Indian descent, judging by his accent—who doesn’t seem happy to be working. He essentially told me he works there. At first, he couldn’t find my online order, even after I showed him four pictures of the order, the order number, and my bank charge. He didn’t bother to look at them and said it was the wrong store. It wasn’t until another employee looked for it that the order was found. Additionally, another customer was charged $15 instead of $5 for a promo cup, and when she asked why, the man said, "I don’t know, if you don’t want it, you can leave it there," implying he doesn’t really care about his job. If you see him, I recommend avoiding this location to escape poor service.

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