Dunkin'

3.6
689 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hammond, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4614 Calumet Ave, Hammond, IN
46327, United States

Hours

Reviews

3.6
689 reviews
5 stars
322
4 stars
116
3 stars
72
2 stars
34
1 star
145

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with specific complaints about rude staff and unhelpful interactions.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect drinks and food items.

Cleanliness and Quality

Several reviews mentioned unsanitary conditions and stale food, leading to dissatisfaction with the overall quality of offerings.

Inconsistency

Customers experienced inconsistency in product quality, particularly with coffee and food items, affecting their overall satisfaction.
  • IL
    I'm Just Lucy
    2 days ago
    4.0
    The employees were very patient and nice when we ordered our drinks at the very late at night.
  • NO
    NIVO onairam
    Dec 28, 2025
    1.0
    Literally helping a woman in a wheelchair get inside, and a young male employees sees us struggling and says,"are you waiting for something!?" I said, "no, we're coming in to eat," and he said, "oh OK." Then closes the door right on front of us!!! When I got in, I said "oh, I thought you would help us by opening the door," and dude looked at us and the woman in the wheelchair and said,'uh, no!" There are no words to describe the lack of self awareness and mindfulness this guy had, bor the female employee, and manager who all looked at us with annoyance. Be careful going in with a customer in a wheelchair!
  • ET
    Eunice Trujillo
    Dec 28, 2025
    1.0
    I always go to the one on Muster DD because their customer service, food, and coffee are consistently excellent, and the staff always feel like friends. However, I occasionally stop by this location because it's nearby and convenient. Unfortunately, there's an older man there—probably of Indian descent, judging by his accent—who doesn’t seem happy to be working. He essentially told me he works there. At first, he couldn’t find my online order, even after I showed him four pictures of the order, the order number, and my bank charge. He didn’t bother to look at them and said it was the wrong store. It wasn’t until another employee looked for it that the order was found. Additionally, another customer was charged $15 instead of $5 for a promo cup, and when she asked why, the man said, "I don’t know, if you don’t want it, you can leave it there," implying he doesn’t really care about his job. If you see him, I recommend avoiding this location to escape poor service.
  • AD
    Amani Dard
    Dec 16, 2025
    5.0
    I had a great experience great customer service from the male cashier and my coffee was amazing thanks!
  • BC
    Betty Clark
    Dec 12, 2025
    5.0
    Ihavepastorderfordivery

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hammond, IN?

Dunkin' in Hammond, IN is open 24 hours every day of the week, from 12:00 AM to 11:59 PM.

What breakfast options does Dunkin' offer at this location?

Dunkin' serves a variety of breakfast options including espresso, coffee, breakfast sandwiches, donuts, and tea.