Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hammond, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with specific complaints about rude staff and unhelpful interactions.
Order Accuracy
Many customers reported frequent mistakes with their orders, including incorrect drinks and food items.
Cleanliness and Quality
Several reviews mentioned unsanitary conditions and stale food, leading to dissatisfaction with the overall quality of offerings.
Inconsistency
Customers experienced inconsistency in product quality, particularly with coffee and food items, affecting their overall satisfaction.
IL
I'm Just Lucy
2 days ago
4.0
The employees were very patient and nice when we ordered our drinks at the very late at night.
NO
NIVO onairam
Dec 28, 2025
1.0
Literally helping a woman in a wheelchair get inside, and a young male employees sees us struggling and says,"are you waiting for something!?" I said, "no, we're coming in to eat," and he said, "oh OK." Then closes the door right on front of us!!! When I got in, I said "oh, I thought you would help us by opening the door," and dude looked at us and the woman in the wheelchair and said,'uh, no!"
There are no words to describe the lack of self awareness and mindfulness this guy had, bor the female employee, and manager who all looked at us with annoyance.
Be careful going in with a customer in a wheelchair!
ET
Eunice Trujillo
Dec 28, 2025
1.0
I always go to the one on Muster DD because their customer service, food, and coffee are consistently excellent, and the staff always feel like friends. However, I occasionally stop by this location because it's nearby and convenient. Unfortunately, there's an older man there—probably of Indian descent, judging by his accent—who doesn’t seem happy to be working. He essentially told me he works there. At first, he couldn’t find my online order, even after I showed him four pictures of the order, the order number, and my bank charge. He didn’t bother to look at them and said it was the wrong store. It wasn’t until another employee looked for it that the order was found. Additionally, another customer was charged $15 instead of $5 for a promo cup, and when she asked why, the man said, "I don’t know, if you don’t want it, you can leave it there," implying he doesn’t really care about his job. If you see him, I recommend avoiding this location to escape poor service.
AD
Amani Dard
Dec 16, 2025
5.0
I had a great experience great customer service from the male cashier and my coffee was amazing thanks!
What are the operating hours of Dunkin' in Hammond, IN?
Dunkin' in Hammond, IN is open 24 hours every day of the week, from 12:00 AM to 11:59 PM.
What breakfast options does Dunkin' offer at this location?
Dunkin' serves a variety of breakfast options including espresso, coffee, breakfast sandwiches, donuts, and tea.
Can I order ahead or use delivery services at this Dunkin' location?
Yes, you can order ahead with the Dunkin’ mobile app or website and enjoy delivery and curbside pickup services.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location includes a drive-thru for convenient ordering and pickup.
Are there any new holiday drinks available at Dunkin'?
Yes, try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher in their holiday menu.
Is free Wi-Fi available at this Dunkin' location?
Yes, this location offers free Wi-Fi to customers.
What are some nearby dining options around Dunkin' at 4614 Calumet Ave, Hammond?
Nearby dining options include White Castle, McDonald's, Taco Bell, Subway, and Baskin Robbins, offering a variety of fast food, burgers, Mexican cuisine, sandwiches, and ice cream.
Where can I get automotive services near the Dunkin' in Hammond?
Close to Dunkin' you’ll find Pay Less Auto Sales, O'Reilly Auto Parts, Chevo’s Auto Radiator Services, and Martin Welding Machine for automotive needs and repairs.
Are there any beauty salons or spas near Dunkin' for a relaxing visit?
Yes, nearby you can visit Le Nails, The Brow Studio Hammond, Stetika C and C, and Betty Hair Salon for beauty and spa services.
What payment methods are accepted at this Dunkin' location?
This Dunkin' location accepts both debit and credit cards for payment.