Dairy Queen Grill & Chill

3.6
394 reviews
Get DirectionsCallWebsite

Business Details

954 Indianapolis Blvd, Hammond, IN
46320-1005, United States
(219) 655-5094
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
954 Indianapolis Blvd, Hammond, IN
46320-1005, United States

Hours

Reviews

3.6
394 reviews
5 stars
189
4 stars
68
3 stars
24
2 stars
23
1 star
90

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly and efficient staff, while others report rude behavior and long wait times.

Food Consistency

While many customers enjoy the food, there are frequent complaints about incorrect orders and items being unavailable.

Cleanliness Issues

Several reviews mention unsanitary conditions in the restaurant, including dirty tables and poor hygiene among staff.

Operational Hours

Customers express frustration over inconsistent hours and being turned away when the restaurant is supposed to be open.
  • JM
    joy M
    Jan 5, 2026
    1.0
    Im in the restaurant typing this right now . I bring my daughter here all the time. This time in particular she wanted a blue slushy. I ordered her tenders and a blue slushy. We sit and wait for our food. The server brings the food and my daughter takes a sip of the blue drink and says she doesn’t like it. I realized that it wasn’t a slushy instead it was a blue frozen ice cream drink. I take the drink back to the counter and the cashier/server says she has to ask her manager if she can make us the right drink . I leave the WRONG drink with her and go and sit back down. The manager comes to me and my daughters table and proceeds to tell me that there is nothing they can do about this drink because my 9year old took a sip out of it. He didn’t want to give me my money back or the right drink until I raised my voice . He really argued with me over a 3$ drink. Customer serious was terrible and me and my daughter have been here about 6times in the past 6months. We won’t be back.
  • JS
    Joseph Spencer
    Dec 27, 2025
    5.0
    Great Service Took Great Care When App was not functioning.
  • AL
    Amari Lee
    Sep 24, 2025
    5.0
    Good Customer Service
  • TV
    Tracey Vance
    Sep 22, 2025
    5.0
    Great customer service! Food was great and the place is very clean.
  • EM
    Ethan Montenegro
    Sep 18, 2025
    1.0
    I don't ever recommend this dairy queen. Line inside or out takes a minimum of 15/20 no matter what you order. Every blizzard ive gotten here has either been made incorrectly or the toppings are only on the top half inch and plain ice cream underneath.
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Hammond, IN?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.

What type of menu items can I expect at this Dairy Queen location?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and soft-serve ice cream cones.