Mixed reviews on service; some servers received high praise while others were described as inattentive or rude.
Food Temperature
Numerous complaints about food being served cold or not prepared properly, leading to dissatisfaction.
Order Accuracy
Frequent issues with incorrect or incomplete orders, particularly with takeout.
Atmosphere
Generally positive feedback on the atmosphere, though some noted it could be noisy.
Staff Attitude
Inconsistent staff demeanor; some customers reported friendly and helpful service, while others experienced rudeness.
KC
Katalina Cyprian
3 days ago
1.0
If I could give zero stars I would!!! Absolutely worst service I have encountered!! Food was super cold. Waited 15 mins for my toddlers food to come after mine. Server took 30 mins to take payment. Spoke with the manager and he did not give any care. I totally understand there’s two big football games on tonight but absolutely uncalled for! We will not be back to this location!
EE
Emily
Jan 1, 2026
1.0
My husband and I ordered we placed the order online my husband got there waited 40 mins for our food then another customer came in saying they got the wrong food the restaurant took the food back and placed it back in a food warmer! That should have been thrown out then I called waited 10 mins for someone to answer then they hung up on me I called back asked for corporate number the lady said one min never came back to the phone and our food was cold!!
IM
Isa Morales
Dec 28, 2025
5.0
Carmen was an excellent server, super sweet and attentive. Food and drinks were great. 😊
SD
Samuel Dittrich
Dec 26, 2025
5.0
Our Server Rico not only provided us with a warm welcome personality but continuously tended to our each and every request throughout the night. He set an exemplary standard for what it means to be a server in general and more importantly a host of the Buffalo Wild Wings Franchise. Rico has easily set the Hammond Indiana location as a family favorite. When we do return we hope to seek Rico as out server.
RD
regina duncan
Dec 18, 2025
5.0
We had a group of about 35 people on a Friday night. Appetizers were ordered, paid for, and time arranged for them to be brought out. Serving trays and utensils were set out , ready for self service. In addition, we could make individual orders and buy beverages.
Rico and Malachi were superb . They cheerfully handled everything and cleaned up as needed, even took pictures for us. They were worth every bit of the gratuity and extra tips . Please give them extra thanks
From Sigma Gamma Rho Sorority, Alpha Sigma Sigma Chapter. Regina Duncan, Fellowship Committee Chairperson.