Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and lack of acknowledgment.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant, often being asked to pull forward without receiving their orders in a timely manner.
Order Accuracy
There were multiple instances of incorrect orders being received, with missing items or wrong food being given.
Management Issues
Several reviews pointed to poor management practices, including lack of training for staff and failure to address customer complaints effectively.
RE
Richard Ebeling
Nov 8, 2025
5.0
Nov 8th, 10pm. Drive thru.
To the guy at the cash window and the guy at the food window...
Give them a raise.
Two genuinely nice, polite, efficient young men!
I'll be back. Thanks
PC
Phil Comer
Nov 8, 2025
1.0
Waited over 5 min for someone to take order
Paid for my order didnt give me my drinks then waited over 20 minutes for 3 biggie bags. And everyhting was cold! Horrible.
IR
Indepth Reviews
Nov 7, 2025
1.0
Has to by far be the nastiest Wendy's in America. First the boy cooking the food in the evening is on his phone with gloves on and still touching our food. That's cross contamination. He's going to kill someone or make someone sick. Then he had the nerve to get smart when I asked for him not to be on his phone while he's cooking my food. I advise anyone that cares about their life DO NOT GO TO THIS WENDY'S. I REPEAT IF YOU WANT TO STAY ALIVE, SO NOT EAT HERE.
CD
Cee Dee
Oct 5, 2025
1.0
10/10 DONT RECOMMEND
I would say poor customer service, but it didnt even exist. Walked in to an empty restaurant, to a lady standing at the register doing nothing. Didn't get a greeting so we said Hi to her for her to roll her eyes and look away. So we walked out without ordering. As we are in the car on the drive thru side, 3 employees are standing in the window staring, pointing, laughing, until I pulled out my phone to take a picture, they all went running.
A couple things.
I hate to think its true but if you dont look like the workers, good luck being acknowledged, clearly racism runs through this crew.
After all of this we drive thru the drive thru and ask for the managers name, we are told Tammy. Funny how the only positive review here is from a Tammy. Coincidence? She then leaves reviews for other Wendy's too. Tammy, get off Google reviews and do some racial bias training with your team. Corporate is aware.
KD
K D
Oct 5, 2025
1.0
Walked in and was immediately met with an eyeroll. Started to walk up to the counter and I politely and simply said hello. The lady didnt even respond and just looked away. So i walk out thinking hmmm i wonder why. As im sitting in my car i can see 3 people at the drive thru window laughing and pointing. Then i realized it was because of my race. It was blatantly obvious and they got a great kick out of it. The managers name is Tammy who coincidentally has the same name as one of the only people leaving a positive review. Are you asking how you could know that? Well this same tammy is leaving reviews at other wendys in the area. Its not rocket science. Its ok that you dont like people because of their skin color and im sure you are going to read this and not bat an eye. Or who knows maybe corporate will see this and realize that they might have an issue on their hands.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Griffith, IN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Griffith, IN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (219) 237-3798.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lakeview Wendy’s serve breakfast?
Yes, this Wendy’s location in Griffith, IN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Griffith, IN?
The drive-thru at Wendy's in Griffith, IN is open daily from 7:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast?
Yes, the Griffith, IN Wendy's serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order online for pickup or delivery?
You can order online via the Wendy's app or at order.wendys.com and select the Griffith, IN location.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available at this Wendy's location?
Yes, delivery is available. Use the Wendy's app or order.wendys.com to check delivery options using your address.
How can I contact this Wendy's location for feedback or questions?
You can call (219) 237-3798, reach Customer Care via wendys.com/contact-us, or complete their customer satisfaction survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on the Wendy's website, mobile app, and in-restaurant nutrition posters.
Which fast food restaurants are near Wendy's at 101 East Ridge Road?
Nearby fast food restaurants include Taco Bell and Subway, offering convenient options if you're exploring the area.
What nearby services can I access around Wendy's in Griffith?
You can find auto services like Enterprise Rent-A-Car, True Lux Car Wash, and Safeway Auto Finance close to Wendy's for your automotive needs.
Are there nearby shops or salons close to Wendy's for additional errands?
Yes, beauty and spa options like Frank Da Barber and Hair Cuttery are nearby, along with shopping at Family Dollar and Oria's Flowers.