Feedback on staff is mixed; while many praised friendly and helpful service, some reported rude interactions and issues with order accuracy.
Food Quality
Customers enjoyed the food, particularly the Blizzards and chicken tenders, but there were complaints about incorrect orders and food quality, including hair found in food.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mentioned dirty tables and unsanitary conditions.
Service Speed
Service speed varied; some customers experienced slow service, while others reported fast and efficient service.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding meal sizes and portions.
FP
Floyd Piper
Nov 9, 2025
4.0
Cost of visit.
MC
Mande Foster child
Oct 15, 2025
5.0
I always have a pleasant experience until I had to encounter with a young lady named Faith. She lacks courtesy and she's not qualified to solve problems that occasionally occur and has no respect for her elders. Otherwise I love Dairy Queen! ❤️
DC
Dunia C.C.
Oct 8, 2025
5.0
Great customer service, store is clean and neat, I love my pumpkin pie blizzard! Thanks 😊
DR
Daniel Ryan
Oct 6, 2025
1.0
ridiculous slow service
AF
Angela Freshley
Sep 21, 2025
1.0
This place is a joke. They can never get an order right. The simplest of simple. How have I ordered 3 Strawberry Cheesecake blizzards in the past 2 months and not one has had cheesecake in it? Make it make sense.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Griffith, IN specialize in?
Dairy Queen Grill & Chill specializes in classic fast food such as burgers, fries, soft-serve ice cream, and signature shakes.
What are the opening hours for Dairy Queen Grill & Chill at 225 W Ridge Rd?
The restaurant is open every day from 11:00 AM to 10:00 PM.
Is the Dairy Queen Grill & Chill location at 225 W Ridge Rd wheelchair accessible?
Yes, this Dairy Queen location is wheelchair accessible and offers amenities such as booster seats and high chairs.
Can I order food online or via a mobile app from Dairy Queen Grill & Chill in Griffith?
Yes, you can place pickup orders online through their website, and also download the Dairy Queen app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill have outdoor seating and drive-thru services?
Yes, this location offers both outdoor seating and a drive-thru for customer convenience.
Are Dairy Queen Grill & Chill’s facilities family-friendly?
Yes, the restaurant is family-friendly with amenities such as booster seats, high chairs, restrooms, and a welcoming environment for children.
What are some nearby restaurants where I can dine after visiting Dairy Queen Grill & Chill?
Nearby dining options include Pizza Hut, KFC, Subway, White Castle, and Jedi's Garden Family Restaurant.
What other fast-food restaurants are close to the Dairy Queen Grill & Chill?
Nearby fast-food restaurants include Pizza Hut, Subway, KFC, and White Castle, providing various meal options around the area.
Are there any nearby public or government associations near Dairy Queen Grill & Chill?
Yes, the United States Army office and Navy Recruiting Hammond are nearby public and government associations.
What other types of services and shops are located near Dairy Queen Grill & Chill?
Nearby services include automotive repair centers like Muffler & Brake Man, mobile phone stores such as Boost Mobile and T-Mobile, a bank branch from BMO Bank, a health food store Baum's Natural Foods, and hair salons like Hair Cuttery.