Pizza Hut

Reviews

• WC

  William Cain

  Mar 23, 2026
  5.0
  The Greenwood location is awesome! We had a wrong delivery date on an order! I called and they took care of it like I was family! Thank you Pizza Hut!
• JJ

  Joner

  Jan 11, 2026
  5.0
  I always get kind service and good food when I pick up from this location!
• SW

  Shannel Walsman

  Dec 11, 2025
  5.0
  Sarah with the red hair was amazing love her
• BN

  Bri Neace

  Dec 11, 2025
  5.0
  Always fast and yummy! i love the pan pizza
• RS

  Robert Sandlin

  Dec 3, 2025
  1.0
  I placed an order for pickup scheduled for 7:08 PM. I finally left the store at 7:50 PM—an unacceptable 42-minute delay with no apology or offer of compensation. I am honestly glad I opted for pickup, as I suspect a delivery order would have resulted in an even longer wait. The lobby was packed wall-to-wall, truly like sardines, with customers waiting well past their promised times. The source of the problem appeared to be a complete lack of organization. For at least the first 30 minutes of my wait, I watched staff members staring at large stacks of cooked pizzas, clearly confused and trying to figure out which order belonged to which waiting customer. By the time my order was finally sorted out and handed over, the food was far past its prime. The pizza and cheese sticks were both lukewarm to cold. This is the direct result of having cooked orders sitting out in stacks while the staff attempts to decipher their system. Furthermore, neither the pizza nor the breadsticks were fully cut, requiring me to tear them apart at home. The entire experience was marked by a complete failure in customer service. Despite the almost hour-long wait, there were no apologies offered to any of the waiting customers, nor was there any proactive attempt to discount the cold food or compensate for the delay. This was my first visit back in several years due to almost identical issues, and I had hoped for the joyful "childhood Pizza Hut" experience; sadly, I got the "sad and depressed adult Pizza Hut." This level of chaos, compounded by the poor food quality and lack of basic courtesy, means I cannot recommend this location.

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