Wendy's

3.3
465 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1065 Southpark Dr, Greenwood, IN
46143, United States

Hours

Reviews

3.3
465 reviews
5 stars
161
4 stars
89
3 stars
52
2 stars
35
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional behavior from staff, with complaints about incorrect orders and lack of assistance.

Food Quality

Many reviews highlighted inconsistent food quality, including cold items, stale food, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions inside the restaurant, including dirty tables and restrooms.

Management Response

Some reviews mentioned positive interactions with managers who attempted to resolve issues, but overall management was criticized for poor service and staff behavior.

Kiosk Experience

Customers expressed frustration with the kiosk ordering system, citing lack of signage and impersonal service.
  • JB
    James Bell
    Dec 31, 2025
    1.0
    I picked up 2 separate orders for 2 different people. First, the guy belched in the mic wrong we pulled up, then one drink was wrong. Then they combined the 2 orders. Then my nuggets were wrong from the first order, I received these dry regular nuggets instead of the spicy ones.The second order was short a whole 10 pc nugget and we didnt get the fries for 2 of the LITTLE "Biggie Bags" We never got any utensils for the baconator fries. This is beyond irritating.
  • EG
    Eric Guptill
    Dec 24, 2025
    5.0
    As expected
  • AS
    Angela Schmoll
    Dec 21, 2025
    1.0
    Door dash delivery. I ordered 3 sausage biscuits, two with cheese added. We received one sausage biscuit and two with sausage removed and so then just became two cheese biscuits. I called and told them. Just said she was looking at the order and it said remove the sausage. I said I am looking at the order and it does not say that. She said talk to the door dash driver. I am sure the door dash guy opened the sealed bag, removed the two sausages and resealed it. Never order from here again. She was so rude!!
  • BM
    Brittannie Michelle
    Nov 21, 2025
    2.0
    Stale food. Old burger patties. Hard buns. $28 on trash. DO NOT EAT HERE if you’re traveling and it’s late. Crew members were nice, short female manager with glasses came across hatful. 2 stars because of polite crew, other than that 0 stars.
  • CS
    Chrissy Strange
    Nov 10, 2025
    1.0
    So this is the 2nd time my husband and I went to this location and both times, the workers cant seem to figure out their menu. There is a Cherry limeade that everyone needs to try btw and this location can not figure out for the life of them what that drink is. They say "ok cherry limeade, got it" then when we get to the window they are giving me some green concoction, AGAIN. After the last time wasnt correct we were like ok, maybe it was simply a mistake. This time it was right infront of our face, when we corrected it to the cashier, a young black man behind he started crashing out saying well you have to say its a fresher or something like that over the mic at the order menu. My husband and I have been to atleast 4 different locations, this is the ONLY location we have had this issue with. The tone from the young man was so unproffessional that the lady helping us (the cashier) apologized and stated she is new. We told her its completely fine. This is something that is on their menu guys. The whole time explaining it to the young man hes just having a melt down. If you cant control and maintain composure when someone is telling you something on their order is messed up, then you shouldn't work in fast food. Please review yalls menus so you dont have anymore meltdowns. I would hate for someone to need therapy over a incorrect order. Mind you the remake STILL wasnt the right drink. They gave me something strawberry fizz or something. Bright pink, not dark red. Good job.

Frequently Asked Questions About Wendy's

Is 1065 Southpark Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's drive-thru at 1065 Southpark Dr, Greenwood, IN?

The drive-thru is open daily from 6:00 AM to 1:00 AM.