Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,083 reviews
5 stars
402
4 stars
239
3 stars
137
2 stars
65
1 star
240
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Customers frequently reported issues with incorrect orders and missing items.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported.
Food Quality
There were numerous complaints about food being cold, stale, or poorly prepared, alongside some positive mentions of fresh food.
Staff Attitude
While some customers praised friendly and helpful staff, others reported rude behavior and unprofessionalism from management.
Management Issues
Several reviews indicated problems with management, including poor training and lack of responsiveness to customer concerns.
- APAngela Pepper5 days ago1.0Went to the drive-through ordered some food to take home to my son. Food was very cold. I mean cold like it had been sitting out for a while. They are very nonprofessional. They’re playing around with the ice cream machine the frosty machine yelling screaming you really need to get this place in check. They need to be shut down actually for the health needs to be called on I’m actually.
- MHMM Higgs5 days ago4.0Love the chili!
- ERErin Reed6 days ago1.0How is this Wendy's still open? The last few times we have been here it has taken 15 minutes AFTER ordering to receive food. No one is ever at the front to take orders. The employees that are visible stand around while one person does all the work. Sometimes there are no employees in the kitchen area at all. I also don't understand why the Wendy's corporation would get rid of sweet'n'sour when it was the most used sauce 🤷
- ADAdrian DavidsonDec 19, 20251.0This Wendy's is the worst. The fries and chicken nuggets are NEVER fresh. Over the past couple of years that we have either come here or ordered delivery, it's just been awful. Today was the final straw. We ordered DoorDash. They gave us spicy nuggets instead of regular (kids won't eat), they completely forgot the chili. I asked for 3 orders of salt-free fries because I was hoping to finally get some fresh ones - NOPE! Super soggy and still had salt on them. We ordered a chicken BLT biggie bag and clicked the option to add pickles and onions - they ONLY put pickles and on onions on it (no bacon cheese lettuce tomato). I ordered a vanilla frosty, but surprise surprise they didn't have that (this happens more often than not) and sent a chocolate. Not one item we ordered was correct. How can you mess up so badly?! I've tried coming here multiple times to give another chance, but I've had it. This place is not worth the time nor money.
- KEKaia EnersonDec 16, 20251.0Absolutely Awful. Waited in line for 30 minutes but didn’t get food because we did not have time to eat. We were getting fast food for it to be fast!
Frequently Asked Questions About Wendy's
Is Smith Valley Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-thru at Wendy's in Greenwood, IN?
The drive-thru is open every day from 6:30 AM to 1:00 AM.
Does the Wendy's at 747 S. State Route 135 offer breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order through the Wendy's mobile app or at order.wendys.com.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's location offers delivery, takeout, dine-in, and drive-thru services.
How can I provide feedback or contact this Wendy's location?
You can contact them at (317) 881-2872, via the Wendy's Contact page, call 888-624-8140 for Customer Care, or participate in the Customer Satisfaction Survey online.
Where can I find menu pricing and nutritional information for this Wendy's?
Menu pricing and nutrition info can be found at order.wendys.com or within the mobile app after selecting this location.
What nearby financial services are close to Wendy's at 747 S. State Route 135?
Nearby financial services include FORUM Credit Union and Lake City Bank, useful for customers needing banking services before or after their visit.
What dining options are near Wendy's in Greenwood, IN for varied cuisine choices?
Nearby dining options include Lou Malnati's Pizzeria for pizza and Margaritas for Mexican food, providing a variety of choices around the area.
Are there any convenient places nearby for personal care or grooming when visiting Wendy's?
Yes, Supercuts hair salon and Hairteria Braids beauty salon are nearby if you want to combine grooming or personal care with your visit.