Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude and unresponsive staff, particularly in the drive-thru, leading to a negative experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Food Quality
Several customers noted that the food was often cold, poorly prepared, or not up to standard, impacting their overall satisfaction.
Speed of Service
The drive-thru and overall service were often described as slow, with long wait times reported during peak hours.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported dirty dining areas and unsanitary conditions.
JL
Joe Little
4 days ago
1.0
Walked in to order. Noticed almost the entire staff had super long messy hair. Not a hair net in site. The girl who took our money had 10 inch bangs she had to move to the side of her face at least 5 times. If your not gonna wear a hair net it needs to at least be tied up. Will not be returning to this location ever again.
RR
richard hnin (rnch)
Dec 23, 2025
1.0
While I understand the struggles and hardships customer service workers go through, these workers did not try to be nice in any way. As we ordered through the drive-thru, the man worker kept being silent and not responsive. Because we were confused, we kept saying “hello? are you there?” In response, the worker responded abruptly with a rude attitude saying to give them a minute. This happened three times in an order that could take 5 minutes (there was no busy line or a packed parking lot). There was also no “you’re welcome” to our thank yous (seems small but is a huge respectful and kind gesture that should not be overlooked by society). Then, while we got our food, the lady worker looked very mad (we can understand tough days so this one can be overlooked) while giving us our food. Again, we said thank you, but she just turned around and left. This short interaction with the workers kind of ruined my experience at McDonalds, a goated chain. As I got home with the mindset to at least enjoy the food, the fries were not salted and the food was burnt and poorly prepared.
MW
Melanie Wilson-Ferris
Dec 20, 2025
4.0
Fries were cold. Didn't receive everything we ordered initially. Hate that we have to wait behind 12 door dash drivers to get ketchup out drink refills
SG
Steve Goss
Dec 18, 2025
4.0
No mcrib . Said they were out
HS
Hunter S.
Nov 29, 2025
5.0
Absolutely amazing service especially from Kevin C. He went above and beyond to make sure we got exactly what we wanted!
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's mobile app to order from this location?
Yes, you can order using the McDonald's App available on iOS and Android. Download it via the Apple App Store or Google Play Store.
What services does this McDonald's location offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which restaurants are located near the McDonald's at 2556 South Sr 135?
Nearby restaurants include Taco Bell, South Of Chicago Pizza and Italian Beef, Ching Garden (Chinese restaurant), and Subway.
What nearby services might be convenient for McDonald's customers?
Customers can find nearby services like Mt. Auburn Christian Daycare, B.my Nails Spa, and Marathon Gas stations around the McDonald's location.
Are there any nearby financial or medical services near McDonald's?
Yes, nearby financial services include Edward Jones (with advisors Matthew R Coss and Kirk Mulroney) and LibertyX Bitcoin ATM, while nearby medical services include Stacy D. Johnson DDS, Stones Crossing Dentistry, Vision Quest Eyecare, and Breathe Better Sleep Better.