McDonald's

3.2
2213 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2252 US Hwy 31 S, Greenwood, IN
46143, United States

Hours

Reviews

3.2
2,213 reviews
5 stars
680
4 stars
396
3 stars
402
2 stars
189
1 star
546

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Service Speed

Customers consistently noted long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Food Quality

Feedback indicated a decline in food quality, with complaints about cold, stale, or improperly prepared items.

Staff Behavior

Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Cleanliness

While some customers found the location clean, others reported unsanitary conditions, particularly in the dining area.
  • DF
    Donavan Flowers
    3 days ago
    3.0
    Usually good service/food but not always. They do try to make up for it by remaking the order,but its just one thing after another. How do you miss bacon on a bacon quarter pounder? And they don't always fill up your cups to the top usually about a half inch to an inch low.
  • KP
    Kristina Paro
    Nov 8, 2025
    1.0
    Worst McDonalds on the planet Earth. You'll be waiting 55 minutes for an order and they'll STILL forget half of it. The only time they dont mess everything up is in the mornings. Don't even bother going inside to see what's up cause they'll ignore your entirety. Or say "cool" & walk away. Smh.
  • DG
    Doug Goddard
    Nov 8, 2025
    1.0
    Waited for 30 minutes to pick up an online order and finally had to walk out because the kids were melting down in the car with my wife. 2 guys came and asked to get my order but I never saw either of them again. Finally went to Arby's and had food for the kids in 3 minutes.
  • MW
    Marie Wilkins
    Oct 28, 2025
    1.0
    I ordered a triple cheeseburger plain which means nothing on it but cheese. So tell me why onions were on it like they cooked their burgers like white castle? Plain means plain! You get someone that god forbid allergic to onions and you're going to kill someone. Not to mention the next time I ordered lunch I ended up with a "sausage" burger. Really to dang lazy to check what meat you're putting on the grill. Come on they look nothing alike. Also to add giving diabetics fully loaded drinks instead of zero sugar. Once again going to kill someone. Smh. Get it together.
  • TB
    Tessa Bates
    Oct 27, 2025
    1.0
    Pretty bummed out after getting lunch here today. Husband had to go back in for missing items after being asked to pull up to a spot and wait for our food. In fact, in the 4 years I’ve lived close by and frequent the restaurant, I’ve noticed that each and every time we are asked to pull up and wait for our food in a marked parking spot our order doesn’t come out correct. Never, not once. However, it was sucky to get home and find that our items did not contain the monopoly pull tabs. We ordered specific items to be able to participate in the game and we never got the pieces. We will be back, because we love fast food but just thought I should share our experience.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Greenwood, IN?

McDonald's in Greenwood, IN is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24/7.