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McDonald's

3.2
(2254 reviews)

Business Details

2252 US Hwy 31 S, Greenwood, IN
46143, United States
(317) 883-2563
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2252 US Hwy 31 S, Greenwood, IN
46143, United States

Hours

Reviews

3.2
2,254 reviews
5 stars
686
4 stars
402
3 stars
408
2 stars
192
1 star
566

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported issues with incorrect orders and missing items.

Service Speed

Many reviews highlighted long wait times for food, often exceeding 30 minutes.

Food Quality

Numerous complaints about cold, old, or poorly prepared food were noted.

Staff Behavior

Several customers experienced rude or unhelpful service from staff members.

Cleanliness

The restaurant was often described as dirty, with unclean tables and restrooms.
  • KH
    Kenneth Hutson
    3 days ago
    1.0
    I don’t leave negative reviews unless it’s really bad. This McDonalds SUCKS! They maybe get 2 outta 10 orders completely correct, they always forget items. They weren’t even busy and it took forever to get my food even though I preordered it 10 minutes before I got there, and still I was missing items. How hard is it to read an order board and check the bags to make sure everything is there and correct. Fast food workers think they deserve more money, we’ll prove it and earn it…..
  • AM
    Aashish Mehla
    Feb 18, 2026
    1.0
    too slow for door dash waiting 20 mins for 2 cheeseburger and 1 smoothie very rude all workers
  • NW
    Nannie Wright
    Feb 17, 2026
    1.0
    Where is McDonald’s you could ever go to? They never get the orders right at this one the food is always cold and a chicken sandwich which was as hard as a rock. Please a very disrespectful.
  • TC
    Tyler Collins
    Feb 14, 2026
    1.0
    They take too many orders that they aren’t fulfilling to boost their time. It’s not quick if everyone is parked all around the building and filling all the mobile pickup spots waiting on food. Last time I’ll be visiting this location. Whoever is setting these kpis needs to rethink how they are being executed.
  • AJ
    Adam Jansen
    Feb 11, 2026
    2.0
    I know that McDonald's fills a lot of orders so I don't try to complain when something isn't exact if it is messed up. For this though had to write something. I ordered a coffee and my girl a drink on the way home. I was told to please pull forward why they made the drinks. Ten minutes later I went inside and found that they just decided not to fill the order! The machine that makes our drinks was broken. The manager apologized and worked to make it write which I appreciated. I felt ripped off though as none of the employees made me aware. From my experience the staff here can ruin your meal!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Greenwood, IN?

McDonald's in Greenwood, IN is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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