McDonald's

3.2
2240 reviews
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Business Details

2252 US Hwy 31 S, Greenwood, IN
46143, United States
(317) 883-2563
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2252 US Hwy 31 S, Greenwood, IN
46143, United States

Hours

Reviews

3.2
2,240 reviews
5 stars
684
4 stars
400
3 stars
407
2 stars
191
1 star
558

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food.

Service Speed

Many reviews highlighted long wait times, particularly in the drive-thru, with some customers waiting over 30 minutes for their orders.

Food Quality

Feedback indicated that food quality was often poor, with complaints about cold, stale, or improperly prepared items.

Staff Performance

Several reviews mentioned a lack of leadership and poor service from staff, with some customers noting rudeness and inattentiveness.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, with reports of dirty tables and unsanitary conditions.
  • FR
    Falon Ramos
    6 days ago
    1.0
    This is by far the worst McDonald’s I have ever had. They over salt the food every time. Food it is often hard and crispy from sitting forever. Yet they have the audacity to you to serve utter garbage. unless you want a frozen coffee, I’d say far far away from this McDonald’s.
  • RB
    Reid Bowser
    Jan 5, 2026
    3.0
    Staff was friendly, disappointed in the drink machines only being behind the counter.
  • JA
    Joanne Abella
    Jan 4, 2026
    1.0
    Was out late and decided to go to mcdonalds and then this guy in the drive-thru was like rude in a way, and everytime we ask about something if you guys had it, he says no bluntly and in a rude tone.
  • JC
    Jason Cash
    Dec 15, 2025
    1.0
    The stupid app automatically selected this location instead of the one across the street. I already know that the quality here is terrible, and yall didnt disappoint. If youre going to send lukewarm, 15 minute old fries on a delivery order, understand that they are going to be room temperature before they even arrive. Dont even bother sending them at all if they arent fresh cuz they go straight in the trash. Even the geese dont want them.
  • DD
    Dom Dalton
    Dec 9, 2025
    1.0
    This is easily the worst Mcdonalds I've ever been to, hands down. Not only do they park you almost every single time, although somehow the food is still lukewarm AT BEST, but I've been completely forgotten about twice. I can honestly say, I have never received my correct order from here, ever. Do yourself a favor and go to literally any other Mcdonalds.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Greenwood, IN?

McDonald's in Greenwood, IN is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers drive-thru service 24/7.