Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
Service was often described as rude or unprofessional, with some staff members lacking basic customer service skills.
Food Freshness
Customers expressed dissatisfaction with food quality, citing cold or old food being served.
Cleanliness
There were mixed reviews about cleanliness, with some praising the environment while others reported unsanitary conditions.
Staff Friendliness
A few reviews highlighted friendly staff, but overall experiences varied significantly.
NC
Navjot Chahal
2 days ago
1.0
I hated the decade she was rude and took 10 mint to make them come to Oder and we and my kid were calling there name
CG
Cindy Gutknecht
5 days ago
2.0
Never got ketchup for fries. No lids for drink cups. Asked for one and lady behind counter looked at me like was from Mars.
NL
Nikki Lewis
Feb 10, 2026
1.0
This location is horrible with messing up orders! Everytime I come to this location I have some type of issue with my order ! The last 2 times I have ordered and paid for extra breakfast sauce there was nothing even on the bagel! Guess I just need to drive to a different location for my orders to be made the way they are ordered !!
SH
ShaDiamon Hester
Feb 8, 2026
1.0
It’s like it’s a crime to want fresh food. I’m not talking about fresh out piping out from grease but fresh enough to eat. I had two meals I went through drive thru. They even pulled me up so I thought for sure it would be fresh. The fries were old. So I went in and just asked for fresh fries. Brought the full bag of food in sat it on the counter. A worker said “are there fries in the bag, im gonna need those” his tone was as if I wanted them and new fries so that already blew me. Well, he took those and I’m waiting thinking I’m gonna get fresh fries and a manager comes over and says what are you waiting for some girl who knows them or clearly must work there idk said he’s getting fries for her or something of the sort and mind you she’s in street clothes walking behind the counter in the walkway of the counter flicking her hair just disgusting. I was literally getting pissed but kept my cool and another worker also said she’s waiting on fresh fries to the SAME manager who then ask me what size I said medium and small he walked off said small and literally brought me a small fry I said medium and small he had a standoffish look and went to grab the medium fry. Just for those to fries to be old as well. I am normally the type to just say whatever and throw the food away but at this point I felt like they played in my face and so I just took the food and drinks back in and asked for a refund. Now the same manager looks at me and doesn’t even come over someone else did then that manager processed the refund and the whole time is saying sorry just keep the food but at that point I didn’t even want it and now will never go there again. Because I literally was just asking for quality food for what I paid for.
LW
Lora Wagner
Feb 5, 2026
1.0
First they went back and forth about who was going to take my order at the counter. I ordered a plain mcdouble cheese only and a small fry. Took a long time. Then, she asked me, do you have a plane mcdouble in French fry? I said yes. So I get my order go outside. There's ketchup, mustard, onions and pickles. UNPROFESSIONAL AND LAZY. The sticker on my burger clearly told her that was not mine.
What are the opening hours of McDonald's at 1197 S Park Dr, Greenwood, IN?
McDonald's at 1197 S Park Dr, Greenwood, IN is open daily from 5:00 AM to midnight.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru open daily from 5:00 AM to midnight.
What delivery services are available at this McDonald's?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's food online or through an app?
Yes, you can order online via their delivery URL or through the McDonald's app available on both iOS and Android.
What payment options are accepted at McDonald's in Greenwood, IN?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services does this McDonald's offer on-site?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What are some nearby fast food options close to McDonald's?
Nearby fast food options include Taco Bell and Wendy's, convenient if you're looking to compare or grab different menu items.
Where can I find nearby convenience stores when visiting McDonald's at Greenwood?
Circle K is a nearby convenience store and gas station, providing easy access to fuel and snacks before or after your meal.
Are there any nearby entertainment options near this McDonald's location?
Redbox is nearby, offering easy access to rental kiosks for movies and games to enjoy after your meal.
Can I find nearby car wash services when visiting McDonald's?
Yes, Crew Carwash and Circle K with a car wash service are close by if you want to clean your vehicle during your visit.
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