McDonald's

3.4
2455 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1197 S Park Dr, Greenwood, IN
46143, United States

Hours

Reviews

3.4
2,455 reviews
5 stars
806
4 stars
520
3 stars
493
2 stars
208
1 star
428

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly in the drive-thru, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and food quality issues were noted, indicating a lack of attention to detail.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others highlighted concerns about hygiene practices among staff.

Speed of Service

Customers experienced long wait times, especially in the drive-thru, with some reporting being ignored or having to wait excessively for their orders.

Food Quality

Mixed feedback on food quality, with some enjoying their meals while others reported cold or improperly prepared items.
  • CC
    Charlene
    2 days ago
    1.0
    WORST MCDONALD'S EVER!! We ordered drive through, got to the first window the cashier didn't say a word and I handed my card to her. Second window staff wanted to give us the wrong order and the guy looked confused. I told him what we ordered then the cashier who took my card told him what we ordered and she asked us to go to the first lane. 5 cars passed us then a non English speaking Marina asked us rudely for our receipt, came back again without our food and said we paid $10 and to give her $20! I said WHAT? I paid more than $30 and she said no you paid $10. I said then that's the cashiers fault, she said the cashier asked if our order was $10 and I said yes which is a bold face lie! She never said one word to me! She was basically telling me it's my fault. I told her I want my money back, she went back then came back to us asking for our card by now its been 30 minutes still no lunch for myself and colleagues. When she returned, there was no apology! She was so rude and cold! The next day I looked at my receipt and not only did she not return my $10 she charged me $9 more for a total of $19!!! Never have I encountered such incompetency! I felt she did this on purpose! DONT EVER ORDER FROM THIS MCDONALDS!
  • JE
    Johnathan Early
    Nov 12, 2025
    1.0
    Ordered Table delivery inside restaurant, and they forgot my drink, that was at the top of my order slip. They then bring me an empty cup, when I clearly made a drink choice, and light ice. They have no attention to detail, and show how little they care about the customer.
  • JA
    James Asbery
    Nov 6, 2025
    3.0
    Ordered on line waited inside for 24 minutes to receive our food food missing drinks arrived a couple minutes later
  • LM
    Lee Ann McBride
    Oct 30, 2025
    1.0
    Lady at the first lane drive-thru was super rude while whoever was taking orders in the second lane was nice. Needless to say I waited and never got my order taken. Yeah, that kind of attitude doesn't need to be working with the public. Definitely making more money than drserved.
  • YL
    yax lol
    Oct 25, 2025
    1.0
    Came through used my 4500 points on a mocha frappe, was told to pull up and waited 20 minutes and was late to work and still didn’t get my drink!

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 1197 S Park Dr, Greenwood, IN?

McDonald's at 1197 S Park Dr, Greenwood, IN is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru open daily from 5:00 AM to midnight.