Customer Service
Mixed reviews on customer service; some staff are friendly while others are reported as rude and unhelpful.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Delivery Speed
Consistent issues with slow delivery times, often taking over an hour, contradicting the 'freaky fast' promise.
Food Quality
Inconsistent food quality; some customers report good sandwiches while others mention poor hygiene and food safety concerns.
Management Issues
Concerns about management and staff training, with reports of poor handling of customer complaints and operational inefficiencies.