Customer Service
Many customers reported rude or unhelpful staff, with several instances of poor communication and lack of attention to orders.
Delivery Issues
Numerous reviews highlighted significant delays in delivery times, often exceeding an hour, contradicting the 'freaky fast' promise.
Food Quality
Several customers expressed dissatisfaction with the quality of food, including incorrect orders, unsanitary conditions, and concerns about food safety.
Management Problems
Reviews indicated issues with management, including poor handling of customer complaints and operational inefficiencies.
Inconsistent Experience
While some customers praised the food and service, many others reported negative experiences, suggesting a lack of consistency across visits.