Dunkin'

3.6
768 reviews
Decked Out Lattes
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Business Details

120 W. Smith Valley Rd, Greenwood, IN
46142, United States
(331) 293-7251
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Greenwood, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
120 W. Smith Valley Rd, Greenwood, IN
46142, United States

Hours

Reviews

3.6
768 reviews
5 stars
351
4 stars
111
3 stars
92
2 stars
59
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly in the drive-thru, leading to a negative experience.

Food Quality

Numerous reviews mentioned stale or poorly prepared food items, including donuts and breakfast sandwiches.

Order Accuracy

Several customers experienced issues with incorrect orders, both in-store and through the drive-thru.

Cleanliness

The establishment was frequently described as dirty, with complaints about the overall hygiene and maintenance of the location.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good coffee, indicating that there are positive experiences to be had.
  • AM
    Aaron Frith (The Renaissance Man)
    Nov 6, 2025
    5.0
    I am a regular here. Always treated well and served quickly. Order is always accurate and the staff is friendly! Cannot ask for much more. Priced much better than “the other coffee places”
  • TE
    Taylor E.
    Oct 21, 2025
    2.0
    This Dunkin is meh. I don’t really prefer It but sometimes their drinks sound good. I don’t like the location it’s in. Super busy and Smith Valley altogether is just crazy. Their donuts seem dried up even in the morning times. Every time I go there to order the workers seem like they cannot understand me. They don’t really interact with you at the window when paying. They act clueless or they’re not paying attention. I asked for help on the app last time I visit and the guy acted like he didn’t understand me. He looked at me and ignored me. Luckily I figured out what I was trying to do and got the task done on the app. Seems like Dunkin’s have gone downhill.
  • ES
    Emma Schaler
    Oct 18, 2025
    1.0
    never glazed enough and dry , never have anything , order on sandwich is wrong
  • MG
    mani gill
    Oct 14, 2025
    2.0
    Are you guys supposed to serve frozen?Hash browns, this is like the third time it happened.
  • JM
    Jordan Matters
    Oct 2, 2025
    1.0
    Got a chocoloate frosted donut and 10 munchkins. Donuts and munchkins were very stale. Easily the worst donuts I've had from any donut shop ever. Staff seemed more interested talking with themselves. Place was clean though.
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Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Greenwood, IN?

Dunkin' in Greenwood, IN is open daily from 4:30 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.