Brand Certified
Dunkin'
3.6(778 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
120 W. Smith Valley Rd, Greenwood, IN
46142, United States
Certified by Dunkin' • Mar 01, 2026
(331) 293-7251
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Greenwood, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
778 reviews
5 stars
352
4 stars
111
3 stars
92
2 stars
63
1 star
160
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported inconsistent food quality, including stale donuts, burnt coffee, and incorrect orders.
Cleanliness
Several reviews mentioned that the location was dirty and poorly maintained, impacting the overall dining experience.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good coffee, indicating that there are positive experiences at this location.
- GMGreg Mapes1 day ago2.0Had to wait for them to quit watching phones to even acknowledge me and didn’t somehow even have my mobile order even though it was showing in app.
- AAAmanda1 day ago1.0Worst dunkin there is. Will drive out of my way just to go to another one. VERY RUDE and awful drinks.
- BSbeth smith5 days ago5.0Good coffee 😄
- HOHolly OswaldFeb 8, 20262.0The customer service here is horrible. Not going back there anymore. The staff doesn't understand Midwest expectations of service I guess? Never hi, how are you, thanks for your order, nothing like? The lady working the drive thru was almost like she was forced to be there and we were bothering her that we were there! Ugh! If you buy into American franchises you need to learn how to treat customers!
- DRDaisy RiveraJan 26, 20262.0The quality at this Dunkin isnt what it used to be to be at this location. Inconsistent coffee taste. Missing add ons. Burnt coffee. Hard donuts. Customer service isn’t there at all. No one’s very friendly. Will probably not be coming back
Frequently Asked Questions About Dunkin'
What are the opening hours of Dunkin' in Greenwood, IN?
Dunkin' in Greenwood, IN is open daily from 4:30 AM to 9:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
What types of meals can I get at Dunkin' Greenwood location?
Dunkin' serves breakfast, lunch, and brunch meals to satisfy your cravings throughout the day.
What are some holiday seasonal drinks available at Dunkin'?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead at Dunkin' and how?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android or via their online order link for a fast grab and go experience.
What payment methods does Dunkin' accept?
Dunkin' accepts both debit and credit cards for payment.
Does Dunkin' Greenwood have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Which nearby restaurants can I visit before or after grabbing a coffee at Dunkin'?
You can visit nearby restaurants like El Torito for Mexican cuisine or Roscoe’s Tacos for Tex-Mex offerings before or after enjoying your coffee at Dunkin'.
Are there any nearby health and wellness centers close to Dunkin'?
Yes, ATI Physical Therapy and the Community Clinic at Walgreens - Greenwood US 31 are nearby for your health and medical needs.
What nearby shopping and retail options are available around Dunkin'?
You can visit nearby stores such as Dollar Tree, CVS Pharmacy, and Verizon for shopping and mobile retail needs as part of your visit to the area.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website