Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Greenwood, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported issues with food quality, including stale donuts, incorrect orders, and poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the store, with complaints about cleanliness and hygiene practices.
Order Accuracy
Frequent complaints about incorrect orders and items missing from orders were noted, indicating a lack of attention to detail.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good coffee, indicating that experiences can vary.
SC
Sunshine Chamberlin
Dec 17, 2025
1.0
Can't believe how poorly this location is run. How are they still in business??
The district manager was so nice and tried to make this locations *many* mistakes right. I went back today and they gave me sausage instead of turkey sausage. I went back and said "sorry I can't eat pork." They took the sandwich through the window, left my view, and then tried to give it back. "It's turkey not pork." The manager insisted it was not pork but I had their turkey sausage and it was NOT like that. I asked if they could remake it to be sure and they just gave me the sandwich back. The one that they took from me and touched. Oh, and it WAS pork. Thankfully I didn't eat it to begin with....
More than once I've been shorted items. A few days after 10/31, I ordered a donut and got one that was clearly still from Halloween. So stale it was inedible. All this and then a health code violation? No thanks. I'll go anywhere else.
KC
Keyla Carmona
Dec 15, 2025
2.0
first time at this dunkin location, food was good but service was bad. Me and my mom were ordering and the person taking our order was impatient and kept huffing and puffing and was saying Oh my god as in telling us to hurry up, unacceptable.
AM
Aaron Frith (The Renaissance Man)
Nov 6, 2025
5.0
I am a regular here. Always treated well and served quickly. Order is always accurate and the staff is friendly! Cannot ask for much more. Priced much better than “the other coffee places”
TE
Taylor E.
Oct 21, 2025
2.0
This Dunkin is meh. I don’t really prefer It but sometimes their drinks sound good. I don’t like the location it’s in. Super busy and Smith Valley altogether is just crazy. Their donuts seem dried up even in the morning times. Every time I go there to order the workers seem like they cannot understand me. They don’t really interact with you at the window when paying. They act clueless or they’re not paying attention. I asked for help on the app last time I visit and the guy acted like he didn’t understand me. He looked at me and ignored me. Luckily I figured out what I was trying to do and got the task done on the app. Seems like Dunkin’s have gone downhill.
ES
Emma Schaler
Oct 18, 2025
1.0
never glazed enough and dry , never have anything , order on sandwich is wrong
What are the opening hours of Dunkin' in Greenwood, IN?
Dunkin' in Greenwood, IN is open daily from 4:30 AM to 9:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
What types of meals can I get at Dunkin' Greenwood location?
Dunkin' serves breakfast, lunch, and brunch meals to satisfy your cravings throughout the day.
What are some holiday seasonal drinks available at Dunkin'?
During the holiday season, try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead at Dunkin' and how?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android or via their online order link for a fast grab and go experience.
What payment methods does Dunkin' accept?
Dunkin' accepts both debit and credit cards for payment.
Does Dunkin' Greenwood have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Which nearby restaurants can I visit before or after grabbing a coffee at Dunkin'?
You can visit nearby restaurants like El Torito for Mexican cuisine or Roscoe’s Tacos for Tex-Mex offerings before or after enjoying your coffee at Dunkin'.
Are there any nearby health and wellness centers close to Dunkin'?
Yes, ATI Physical Therapy and the Community Clinic at Walgreens - Greenwood US 31 are nearby for your health and medical needs.
What nearby shopping and retail options are available around Dunkin'?
You can visit nearby stores such as Dollar Tree, CVS Pharmacy, and Verizon for shopping and mobile retail needs as part of your visit to the area.