Brand Certified
Donatos Pizza
3.3(534 reviews)
Certified by Donatos Pizza • Mar 01, 2026
Business Details
2260 South U.S. Route 31, Greenwood, IN
46143, United States
Certified by Donatos Pizza • Mar 01, 2026
(317) 884-3220
Certified by Donatos Pizza • Mar 01, 2026
https://www.donatos.com
Certified by Donatos Pizza • Mar 01, 2026
About
Certified by Donatos Pizza • Mar 01, 2026
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Certified by Donatos Pizza • Mar 01, 2026
Hours
Certified by Donatos Pizza • Mar 01, 2026
Reviews
3.3
534 reviews
5 stars
219
4 stars
86
3 stars
43
2 stars
32
1 star
154
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about burnt pizzas, wrong toppings, and missing ingredients.
Customer Experience
Several customers expressed disappointment with the overall customer experience, citing poor management, unprofessional behavior, and difficulty in placing orders.
Positive Feedback
Despite the negative reviews, some customers praised the friendly staff and enjoyed the food when it was prepared correctly.
- SRsaikrishna reddy5 days ago1.0Whoever was working the drive-thru on 02/28/2026 around 8:15 pm did a bad job. I ordered a single topping pizza and was told it would take 10 minutes. She asked me to park and said someone would bring it out to my car. I waited 30 minutes. No one came. No update. Nothing. I finally drove back to the window and she handed me the pizza right away with a smile. So it was probably ready way earlier and nobody bothered to bring it out. Terrible service!!!!!
- AMAashish MehlaFeb 18, 20261.0too slow and dont care told 5 minutes waiting 30 minutes
- TJTerry JoeFeb 14, 20261.0Six people standing around, including the manager, and I still waited 15 minutes for two subs. The order was called in 10 minutes before I arrived at the store, so 25 minutes. Order wasn’t started until I arrived. Manager did not care.
- NBNichole BarnesFeb 11, 20265.0This place was amazing and went out of their way to make sure my daughter that turned 10 birthday went very nice. Extremely kind people
- NRNancy RustJan 19, 20261.0Did the automated call and it repeated back to me and what the AI said to me about my order was right. When I got my pizza and breadsticks it was totally wrong. I spent over $50 and when I told whoever answered the phone it was all wrong she just said so sorry that happened. Didnt offer any coupons or do you want us to send another order or take some off or give a refund. Last time I ordered from here my order was 2 hours late and I at least got some coupons then. I will not order from them anymore.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 2260 South U.S. Route 31, Greenwood, IN 46143, US.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
Can customers order Donatos Pizza through a mobile app?
Yes, customers can order via the Donatos Pizza app available on both Apple App Store and Google Play Store.
Is Donatos Pizza family-friendly and accessible?
Yes, Donatos Pizza welcomes families and offers wheelchair accessible entrances and restrooms, with high chairs available.
What types of food does Donatos Pizza serve?
Donatos Pizza serves pizza, oven baked subs, appetizers, and desserts, including vegetarian options.
What local businesses and restaurants are near Donatos Pizza?
Nearby places include McDonald's, Great China Buffet, 3 Agaves Mexican Restaurant, and Long John Silver's, offering customers various dining options around Donatos Pizza.
How can nearby businesses like Kroger and Emporium 31 complement a visit to Donatos Pizza?
Customers can combine a trip to Donatos Pizza with shopping at Kroger grocery store or browsing at Emporium 31 flea market, making for a convenient and enjoyable outing.
Brand Certified Facts from Donatos Pizza
This information is certified by Donatos Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website