Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
3.3
533 reviews
5 stars
218
4 stars
85
3 stars
42
2 stars
33
1 star
155
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about burnt pizzas, missing ingredients, and incorrect orders.
Management Problems
Several customers highlighted issues with management, including unprofessional behavior and lack of accountability for mistakes.
Ordering Difficulties
Customers experienced challenges with online ordering and phone communication, often leading to frustration and canceled orders.
Positive Staff Interactions
Despite the negative feedback, some customers praised friendly staff and enjoyable dining experiences.
- SSSahibveer SinghOct 31, 20251.0When I received my pizza it was it was flipped and upside down
- JBJeffrey BreckenridgeOct 31, 20251.0Delivery person apologized when handing the food bc pizza was strewn recklessly and torn up. Phone complaint was worthless and nonproductive, blaming DD. DD blaming store.
- TTTerry TerhuneOct 29, 20255.0Super friendly staff! Love the breadsticks- they are the best.
- BBBraxton BeasleyOct 8, 20251.0Would let the phone ring pick it up then hang it right back up
- JMJohn MengeltOct 5, 20252.0Very difficult to order online and if you try to call in it’s an AI assistant. There is no option to order talking to an actual person. The pizza and the customer service was below average
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 2260 South U.S. Route 31, Greenwood, IN 46143, US.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open from 11:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 11:00 AM to midnight on Friday and Saturday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa.
Can customers order Donatos Pizza through a mobile app?
Yes, customers can order via the Donatos Pizza app available on both Apple App Store and Google Play Store.
Is Donatos Pizza family-friendly and accessible?
Yes, Donatos Pizza welcomes families and offers wheelchair accessible entrances and restrooms, with high chairs available.
What types of food does Donatos Pizza serve?
Donatos Pizza serves pizza, oven baked subs, appetizers, and desserts, including vegetarian options.
What local businesses and restaurants are near Donatos Pizza?
Nearby places include McDonald's, Great China Buffet, 3 Agaves Mexican Restaurant, and Long John Silver's, offering customers various dining options around Donatos Pizza.
How can nearby businesses like Kroger and Emporium 31 complement a visit to Donatos Pizza?
Customers can combine a trip to Donatos Pizza with shopping at Kroger grocery store or browsing at Emporium 31 flea market, making for a convenient and enjoyable outing.