Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
610 reviews
5 stars
286
4 stars
95
3 stars
58
2 stars
37
1 star
134
What are people saying?
AI-generated from recent customer reviews
Service Quality
While some customers praised the friendly staff, many reported poor service, including long wait times and rude interactions.
Cleanliness
Numerous reviews highlighted significant cleanliness issues, particularly in the dining area and restrooms, with reports of dirty tables and unsanitary conditions.
Food Quality
Customers expressed dissatisfaction with the food quality, noting that items were often not up to standard, including melted ice cream and poorly prepared meals.
Operational Issues
Frequent complaints about the drive-thru being slow and the inability to use the DQ app for orders were noted, along with inconsistent availability of menu items.
Customer Experience
Overall, many customers had negative experiences, citing a lack of management oversight and poor handling of complaints.
- JOJessica OakesNov 13, 20251.0Ordered a large chocolate ice cream cone and the ice cream was so soft that it was falling down over the cone. I told the employee that I didn't want it because it was too soft and she said, "well that's the best that I can do". No the best that you can do is not serve ice cream when it is like that.
- DSDon SandersNov 11, 20254.0It's Dairy Queen- good food, great ice cream. We go there as a family, good prices. The staff is friendly and quick.
- JLJennifer LeónNov 4, 20255.0Not sure what happened but this store sure has changed recently. This Dairy Queen store has a new look, the food tastes better, the employees are friendly, and the atmosphere has new and better feel!
- RWRebecca WoodOct 4, 20255.0The women that eas working, was great! Friendly and very knowledgeable about menu. One lady was Christina and I dont know the others names but she was very much expecting a baby. Lucky to have them there
- VCvscoopster CSep 20, 20254.0It's DQ. What's not to like? Still one of my favorite treats.
Frequently Asked Questions About Dairy Queen
What are the business hours of Dairy Queen at 601 W Main St, Greenwood, IN?
Dairy Queen is open daily from 11:00 AM to 9:00 PM.
What type of food does Dairy Queen in Greenwood specialize in?
Dairy Queen specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes.
Does this Dairy Queen location offer drive-thru service?
Yes, the Dairy Queen at 601 W Main St offers drive-thru service for customer convenience.
Is the Dairy Queen at 601 W Main St family-friendly and accessible?
Yes, this location welcomes families and children, has high chairs, restrooms, outdoor seating, and is wheelchair accessible.
Can I find outdoor seating at Dairy Queen in Greenwood?
Yes, there is outdoor seating available at this Dairy Queen location.
How can I get exclusive deals at Dairy Queen?
You can download the Dairy Queen app from their website for exclusive deals.
Where is Dairy Queen located in Greenwood, Indiana?
Dairy Queen is located at 601 W Main St, Greenwood, IN 46142-2021, United States.
What nearby places can I visit after enjoying a meal at Dairy Queen?
After visiting Dairy Queen, you might check out Gutty’s Comedy Club for entertainment or visit European Style Salon & Spa for a relaxing experience.
Are there nearby services if I need automotive help when visiting Dairy Queen?
Yes, nearby automotive services include Powers Auto Repair LLC, A Towing Service, and Lucian's Automotive Service.
Is there public transport or rental service close to Dairy Queen in Greenwood?
Yes, Payless Car Rental is nearby, which can help if you need a rental car while visiting Dairy Queen.