BRU Burger Bar, a concept by Cunningham Restaurant Group, is dedicated to crafting the ultimate burger experience. We specialize in gourmet burgers made from a signature blend of sirloin, chuck, and brisket, topped with the freshest ingredients, many of which are locally sourced. Beyond our delicious burgers, our menu features creative appetizers, fresh salads, and an extensive selection of craft beers. As the 17th BRU Burger Bar location for Cunningham Restaurant Group, we uphold the commitment to culinary excellence and a welcoming atmosphere for all our guests.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.