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Brand Certified

Arby's

4.0
(592 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
111 N State Rte 135, Greenwood, IN
46142, United States

Hours

Reviews

4.0
592 reviews
5 stars
302
4 stars
145
3 stars
65
2 stars
30
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, disorganization, and incorrect orders, leading to frustration.

Food Quality

There were numerous complaints about cold food, missing items, and inconsistent quality, particularly with popular menu items.

Staff Performance

While some reviews praised friendly and helpful staff, others noted rude behavior and lack of attention to customer needs.

Cleanliness

The cleanliness of the restaurant was mixed, with some customers noting a clean environment while others reported unsanitary conditions.

App Experience

Customers expressed dissatisfaction with the mobile app ordering system, citing misleading promotions and lack of participation.
  • EE
    Enjoy
    Feb 21, 2026
    5.0
    Great
  • JT
    Jonathan Traxler
    Feb 15, 2026
    3.0
    Hey. Do you know what Tap pay is? It’s me Not handing my $1300 phone to an employee inside. Huge privacy issue not to mention germs smh. I’ll be going to locations that understand that.
  • CO
    Christian Ohms
    Jan 4, 2026
    1.0
    Missed a whole sandwich on my order, when I came back and asked for them to remake the whole order the "manager" Brookelynne said she couldn't. Guess ai get to enjoy a cold sandwich!
  • JS
    Jeremy Sumpter
    Nov 25, 2025
    4.0
    Great job
  • KA
    Kirk AllenMcLouth
    Nov 3, 2025
    5.0
    Stick to the roast beef, Arby's no longer has salads and the new steak nuggets aren't any good.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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