Arby's

3.7
686 reviews
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Business Details

2140 Us Hwy 31 S, Greenwood, IN
46143, United States
(317) 888-8829
http://www.arbys.com/locations/us/in/greenwood/2140-us-hwy-31-s/store-7259
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2140 Us Hwy 31 S, Greenwood, IN
46143, United States

Hours

Reviews

3.7
686 reviews
5 stars
287
4 stars
157
3 stars
108
2 stars
45
1 star
89

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold meals, incorrect orders, and missing items.

Service Issues

Many reviews highlighted slow service, unprofessional staff behavior, and frequent mistakes with orders.

Cleanliness

Numerous customers noted that the restaurant was often dirty, with unclean tables and floors.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, mentioning friendly staff and good meal quality.
  • AW
    Anna Wykes
    Dec 15, 2025
    1.0
    Food wasn’t good, over priced, & service wasn’t good. We dined in for lunch and left our food waiting at the counter without bringing it to us or announcing our name.
  • RB
    Rajesh Bhattacharjee
    Nov 29, 2025
    5.0
    Very nice Arby's. Reuben sandwich had good amount of meat and curly fries were good. The person taking order was also nice.
  • KL
    Katelyn Larison
    Nov 21, 2025
    1.0
    Ordered online and it was marked as “ready”. I went inside to get it and it wasn’t at the pickup spot and was ignored for 10 minutes even after making eye contact with the guy so I went into the drive through and waited another 15 minutes and when I got to the window they didn’t even know I was a mobile order after telling them I was and didn’t know where my food was and had to remake it
  • MW
    Melanie Wilson-Ferris
    Nov 15, 2025
    4.0
    I love the food. My problem with this particular location is they run out of things a lot! I've been there more than once and they didn't have roast beef. My other issue is the increasing cost and decreasing portions. I normally stick to the sliders now because everything is so overpriced that I can't justify ordering anything else. So, will I go there? Yes, I like the food. Do I go as often as I would if it were more cost effective? No, not even close.
  • DC
    Douglas C.
    Nov 13, 2025
    2.0
    I n ordered my food and got home to find out it was wrong and have spent about 45 minutes trying to call and either get a busy signal or they pick up the phone and hang up
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