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Brand Certified

Arby's

3.8
(809 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1918 N Lincoln St, Greensburg, IN
47240, United States

Hours

Reviews

3.8
809 reviews
5 stars
326
4 stars
200
3 stars
146
2 stars
41
1 star
96

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, overcooked, or poorly prepared.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted cleanliness issues, particularly in the dining area and restrooms.

Operational Hours

Frequent complaints about the dining room being closed and inconsistent operating hours due to staffing shortages.

Positive Experiences

Despite the issues, some customers praised the food and service, indicating that there are positive experiences to be had.
  • KJ
    Karin Johnson
    6 days ago
    1.0
    This restaurant was so dirty, sticky floors, slow service. Drink area was a total mess as was the floor in front of it. The entire place was like a horror movie. Food took forever and we got overcharged.
  • RN
    Russ Nichols
    Feb 21, 2026
    1.0
    Most disgusting arbys I have ever ate at. The fish were definitely not fresh. The fries were hard as rocks. Did not honor the fish special. Also completely out of chicken. Down right disappointing.
  • KC
    Kyle Cowgill
    Feb 12, 2026
    1.0
    Apparently Arby's no longer has the meats, it's a joke to pay this much for so little food
  • LE
    Lori Ewing
    Oct 10, 2025
    2.0
    My mother and I went through the drive thru and got the 4 roast beefs for $10. This was Friday, 10-10-25 at almost 8pm. We came home and was eating them, I literally almost got sick when I saw my mother pull a HAIR out of her sandwich!!! She'll be 90 on the 16th and was not happy at all!!! They young girl at the window was nice to us, but to get that in a sandwich is pretty gross!! Hairnets should be worn when you're making food!! It was a little longer piece of hair, she pulled it out of her mouth while chewing!! I don't know when we'll go back if ever do!!
  • DS
    David Scanlon
    Sep 29, 2025
    1.0
    it was 8:24 on a Monday night I was the only customer in the building, there had been only 2 cars come through the drive threw, and it still took 20 mins to get my food, and the employees was very rude when I asked where my food was, they had 5 employees working so there is no reason why it took that long. the food was great but the customer service was awful.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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