Buffalo Wild Wings

3.2
1043 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1797 Melody Lane, Greenfield, IN
46140, United States

Hours

Reviews

3.2
1,043 reviews
5 stars
341
4 stars
185
3 stars
135
2 stars
119
1 star
263

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for food and drinks, often exceeding an hour.

Food Quality

Many reviews mentioned poor food quality, including cold, overcooked, or incorrect orders, leading to dissatisfaction.

Staff Attitude

Several customers noted unprofessional behavior from staff, including lack of communication and dismissive attitudes.

Online Ordering Problems

Customers frequently experienced issues with online orders, including delays, incorrect items, and poor customer service when resolving issues.

Positive Staff Experiences

Despite the overall negative feedback, some customers praised individual staff members for their friendliness and good service.
  • AA
    A.J.
    Nov 12, 2025
    2.0
    It's absurd how long you wait on food. Offer cooks more money, because what's happening is working.
  • TF
    TJ F.
    Nov 11, 2025
    1.0
    This is the worst and I mean the worst bdubs I have ever eaten in my entire life and I have been eating bdubs for 20 years now. Honey BBQ has been around for a long time and when the sauce doesn’t taste right you know when it doesn’t taste right, my boneless wings took 1 hour to be done when it wasn’t busy, the wings came out and tasted completely different and when I asked if the sauce was expired or changed it was my fault they didn’t taste right when my friend ordered the same thing and agreed with me. The staff walks around doing nothing and doesn’t help when you ask and for them not being busy you’d think you could get some help around here. Horrible, awful, and gross. I don’t think I will ever go to another bdubs for a very long time because of this exact store.
  • JB
    joe bilbrey
    Nov 8, 2025
    5.0
    Food was good but service was amazing. I sat at the bar where Elaine served me food and drink. She is very friendly and very attentive.
  • SS
    Sarah Shepherd
    Oct 26, 2025
    1.0
    We just had the absolute worst experience at this location. The host didn’t even seat us or speak clearly. He seemed unhappy to be alive. It took 20 minutes to get someone to change the TV to a game we wanted to watch. We were there for a total of 50 minutes. The waitress never once came to check on us or refill our drinks. Another waitress had to actually give us our first round of waters. In fact, no wait staff was anywhere to be found! Our food came out with our appetizer after 50 minutes. Mind you, this was a Sunday afternoon and it was not busy at all! We spoke to the manager and he blamed it on our ticket being messed up. We left without eating. People in our section had to ask for plates and napkins after their food arrived. Awful! We were seated near the drink station and I was close to refilling my own drinks. Everyone working on October 26th, 2025 around 2 o’clock needs to be fired!
  • KB
    Kelly Bertsch
    Oct 19, 2025
    1.0
    Tried ordering online and their online only deals wont work because it says drinks are unavailable. I called the store and the lady said they were out of cups but have them now so wait 15 minutes and try again. I tried again 15 minutes later and put in my order and went to pay and no payment would be accepted. I tried 3 different payment methods and my husband's and it still wouldn't work. I tried calling the store and the phone continuously rang and then just hung up. That happened 4 times! Finally I just placed my order with another wing place. I rarely try to order with Buffalo Wild Wings in Greenfield and every single time I do, there is nothing but problems. I'm sure they will eventually go out of business with their poor service just like the Shelbyville one did.

Frequently Asked Questions About Buffalo Wild Wings

What types of wings does Buffalo Wild Wings in Greenfield serve?

Buffalo Wild Wings in Greenfield offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.

What are the operating hours for Buffalo Wild Wings in Greenfield?

The restaurant is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:59 PM on Friday and Saturday.