Numerous customers reported extremely slow service, with long wait times for food and drinks, often exceeding an hour.
Food Quality
Many reviews mentioned poor food quality, including cold, overcooked, or incorrect orders, leading to dissatisfaction.
Staff Attitude
Several customers noted unprofessional behavior from staff, including lack of communication and dismissive attitudes.
Online Ordering Problems
Customers frequently experienced issues with online orders, including delays, incorrect items, and poor customer service when resolving issues.
Positive Staff Experiences
Despite the overall negative feedback, some customers praised individual staff members for their friendliness and good service.
AA
A.J.
Nov 12, 2025
2.0
It's absurd how long you wait on food. Offer cooks more money, because what's happening is working.
TF
TJ F.
Nov 11, 2025
1.0
This is the worst and I mean the worst bdubs I have ever eaten in my entire life and I have been eating bdubs for 20 years now. Honey BBQ has been around for a long time and when the sauce doesn’t taste right you know when it doesn’t taste right, my boneless wings took 1 hour to be done when it wasn’t busy, the wings came out and tasted completely different and when I asked if the sauce was expired or changed it was my fault they didn’t taste right when my friend ordered the same thing and agreed with me. The staff walks around doing nothing and doesn’t help when you ask and for them not being busy you’d think you could get some help around here. Horrible, awful, and gross. I don’t think I will ever go to another bdubs for a very long time because of this exact store.
JB
joe bilbrey
Nov 8, 2025
5.0
Food was good but service was amazing. I sat at the bar where Elaine served me food and drink. She is very friendly and very attentive.
SS
Sarah Shepherd
Oct 26, 2025
1.0
We just had the absolute worst experience at this location. The host didn’t even seat us or speak clearly. He seemed unhappy to be alive. It took 20 minutes to get someone to change the TV to a game we wanted to watch. We were there for a total of 50 minutes. The waitress never once came to check on us or refill our drinks. Another waitress had to actually give us our first round of waters. In fact, no wait staff was anywhere to be found! Our food came out with our appetizer after 50 minutes. Mind you, this was a Sunday afternoon and it was not busy at all! We spoke to the manager and he blamed it on our ticket being messed up. We left without eating. People in our section had to ask for plates and napkins after their food arrived. Awful! We were seated near the drink station and I was close to refilling my own drinks. Everyone working on October 26th, 2025 around 2 o’clock needs to be fired!
KB
Kelly Bertsch
Oct 19, 2025
1.0
Tried ordering online and their online only deals wont work because it says drinks are unavailable. I called the store and the lady said they were out of cups but have them now so wait 15 minutes and try again. I tried again 15 minutes later and put in my order and went to pay and no payment would be accepted. I tried 3 different payment methods and my husband's and it still wouldn't work. I tried calling the store and the phone continuously rang and then just hung up. That happened 4 times! Finally I just placed my order with another wing place. I rarely try to order with Buffalo Wild Wings in Greenfield and every single time I do, there is nothing but problems. I'm sure they will eventually go out of business with their poor service just like the Shelbyville one did.
Frequently Asked Questions About Buffalo Wild Wings
What types of wings does Buffalo Wild Wings in Greenfield serve?
Buffalo Wild Wings in Greenfield offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
What are the operating hours for Buffalo Wild Wings in Greenfield?
The restaurant is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:59 PM on Friday and Saturday.
Where is Buffalo Wild Wings located in Greenfield, IN?
It is located at 1797 Melody Lane, Greenfield, Indiana, 46140, USA.
How can I contact Buffalo Wild Wings in Greenfield for reservations or inquiries?
You can reach them by phone at +1 317-967-7962.
Does Buffalo Wild Wings in Greenfield offer takeout options?
Yes, it is classified as a takeout restaurant along with being a sports bar and chicken wings restaurant.
Is there a website where I can find more information about Buffalo Wild Wings in Greenfield?
Yes, you can visit their official location page at https://www.buffalowildwings.com/locations/us/in/greenfield/1797-melody-lane/sports-bar-1550/ for more details.
What nearby entertainment options are available close to Buffalo Wild Wings on Melody Lane?
Nearby, you can visit Evolution VR, an arcade that offers virtual reality gaming experiences, a fun activity before or after dining at Buffalo Wild Wings.
Are there other dining options near Buffalo Wild Wings in Greenfield?
Yes, nearby dining options include Jersey Mike's Subs for sandwiches, The Confection Connection Cafe and Bakery for pastries and coffee, Gotta Be Grinders offering pizza and wings, and Little Ro's Pub and Eatery which serves as a pub and restaurant.
Where can I go for beauty and spa services near Buffalo Wild Wings?
Close by, there are several salons and spas including Hi - Tech Nails Spa, Wonder Nail LLC, Salon 46140, Hair Design by Laurie, and Sally Beauty for beauty supplies and services.
Is Buffalo Wild Wings in Greenfield located in a convenient area for other shopping and services?
Yes, it's near other retail and service stores like T-Mobile Authorized Retailer and Sport Clips Haircuts, allowing you to combine dining with shopping or personal care visits.