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McDonald's

3.4
(827 reviews)

Business Details

12880 Adams Rd, Granger, IN
46530, United States
(574) 271-1800
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12880 Adams Rd, Granger, IN
46530, United States

Hours

Reviews

3.4
827 reviews
5 stars
284
4 stars
155
3 stars
150
2 stars
69
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and rude staff interactions.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items.

Cleanliness

Some reviews praised the cleanliness of the location, while others noted issues with the overall environment.

Mixed Experiences

While some customers had positive experiences with friendly service and hot food, many others reported significant issues.
  • BB
    Brandon Baker
    1 day ago
    2.0
    Way to take responsibility for you messing up and order placed an order for mcdelivery got the wrong size shake instead fixing the issue. I get told to call doordash like the doordash was the one that made the shake wrong
  • TM
    Terrance Moss
    Feb 5, 2026
    5.0
    Very organized food was hot and ready highly recommend
  • JY
    Jason Yoder
    Jan 21, 2026
    1.0
    I went to drive thru this morning 1/21. It was 10:27 when I pulled up to drive thru. breakfast is served until 10:30. The Order board was on breakfast. I ordered. I went to first window and paid. I pulled up to second window to get food. Older lady comes to window, she was rude as well and says we are on lunch….. I said I ordered breakfast. Menus was on breakfast when I ordered. They accepted my money at the first window and didn't say anything there. Then they say we will make you a burger and I said no. Just refund my money. About 5 employees huddle together and can’t figure out what to do. Older lady comes back to window and says we only have one manager and she’s busy. Then manager eventually comes up like oh, now you don’t want the food: I said no. I don’t want lunch just give me a refund, she was very rude, I did nothing wrong, this is a simple transaction, just simple refund. She told me to go park in a number spot. I said no. I will wait right here at window until you give me my refund. Manager the says she’s calling police… I said ok. I am sure the cops laughed at here on phone because the older lady came and took my credit card and finally refunded me after 10 minutes. This situation is a horrible image on this location. There was no need to be as rude as she was, it would have been so easy to just say sorry and a simple refund. This manager is not the type of manager to be a role model or training her employees. Not good. I have photo and video, crazy, all over a breakfast sandwich.
  • EH
    Eric Horvath
    Jan 10, 2026
    2.0
    Service is awful. Very slow. Waited over 30 minutes for my order.
  • MW
    Millie W
    Dec 23, 2025
    1.0
    I simply asked in person with no one else behind me what happy meal toy they had at the register. The girl checked and in front of me at the counter the manager yelled at her for looking at the toy saying they can't do that. I have been to other mcdonald's and no one has ever had an issue as long as there is not a line. They won't tell you if you call either.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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