Certified by Dairy Queen Grill & Chill ⢠Mar 01, 2026
Reviews
3.7
626 reviews
5 stars
268
4 stars
149
3 stars
73
2 stars
41
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service times, both in drive-thru and walk-in orders.
Food Quality
Many reviews highlighted issues with food quality, including undercooked items, soggy fries, and melted ice cream.
Staff Behavior
While some customers praised the staff for being friendly, others noted unprofessional behavior and poor customer service.
Cleanliness and Maintenance
Several reviews mentioned cleanliness issues and the need for repairs in the establishment.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to food quality and portion sizes.
DM
Derek Musselman
Feb 13, 2026
2.0
This has to be the slowest Dairy Queen I have ever visited. Took 20 minutes for the car in front of me and myself to get our orders.
AL
Anton L
Feb 3, 2026
1.0
I took my wife and handicap son here for dinner. The handicap parking was not plowed and neither was the handicap ramp. I went in and asked for a shovel to clear the ramp at least but it had been so long since it had been cleared it was iced. I ended up clearing what I could to get him in the store but did damage his chair due to lack of them keeping it clear for guest. Very disappointed
Wish I could give zero stars! $17.00 for a meal that was undercooked and the other half raw bacon and dried out patties and throw it all away and instead of a refund can only get a replacement and coupons!!! Keep your nasty food keep your coupons why would I want to come back and try that a second time I'm not trying to get food poisoning I'll just contact the better Business bureau and try to get my money that way! Absolutely ridiculous and unacceptable all the way across the board!!! No wonder the place was empty and I was only customer makes sense now! Everybody else in the area already knows to stay away! I even offered to let the manager look at the food and witness it and didn't even seem to care so I'll forward it to the health department and let them see it see what they think! The manager should have offered my money in a refund right then and there the minute I contacted her but nope no refund and only coupons why should they take a loss that's only for the customer I guess!! Update it has been five+ days now and I have called corporate office multiple times regarding getting a refund and the same from the owner absolutely no response!!! Absolutely pathetic you can spend your heart and money have to throw your food away get promised the world to end up getting nothing but ripped off!!!! I think maybe I'm going to get a picket sign and go out there on 23 and get everybody's attention to drives in there maybe that will get the owner's attention!!! VANDNA PATEL this is unacceptable!!!!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Granger, IN?
Dairy Queen Grill & Chill in Granger, IN is open Monday through Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:30 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Granger?
It is located at 12422 State Rd 23, Granger, IN 46530-6026, United States.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, BlizzardĀ® Treats, Chicken Strip Basket, GrillburgersĀ®, shakes and malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill provides a drive-thru option as well as outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, and is wheelchair accessible with booster seats, high chairs, and restrooms.
Can I order food online or get exclusive deals from Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their app to get exclusive deals and rewards.
Does Dairy Queen Grill & Chill offer free Wi-Fi for customers?
Yes, they provide free Wi-Fi at their location for customers to use.
What are some businesses near Dairy Queen Grill & Chill that customers might visit?
Nearby businesses include Exquisite Hotel Supply LLC (furniture and home goods), Ziker Cleaners (dry cleaning and alterations), and Mi Tierra Taqueria (Mexican restaurant).
Are there any nearby fitness or wellness centers near Dairy Queen Grill & Chill?
Yes, nearby are Fuson's Eclectic Martial Arts & Jeet Kune Do Academy (martial arts gym), Granger Therapeutic Massage, and Be Well Michiana (weight loss center and smoothie bar).
What are some nearby food and convenience options around Dairy Queen Grill & Chill for customers?
Nearby you can find The Chief Creamery and Caffeine & Cream for ice cream and smoothies, Pizza Hut for pizza, Beef O Brady's for American cuisine and bar, and 7-Eleven for convenience and gas.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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