Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
623 reviews
5 stars
267
4 stars
148
3 stars
73
2 stars
40
1 star
95
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including undercooked items, soggy fries, and melted ice cream.
Service Speed
Many reviews highlighted slow service times, both in-store and drive-thru, with some customers waiting excessively for their orders.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with several customers experiencing rude interactions.
Cleanliness and Maintenance
Several reviews mentioned cleanliness issues within the establishment, including dirty tables and a deteriorating physical environment.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to the quality and portion sizes of food and drinks.
- CKCharles KubiszakNov 13, 20251.0Wish I could give zero stars! $17.00 for a meal that was undercooked and the other half raw bacon and dried out patties and throw it all away and instead of a refund can only get a replacement and coupons!!! Keep your nasty food keep your coupons why would I want to come back and try that a second time I'm not trying to get food poisoning I'll just contact the better Business bureau and try to get my money that way! Absolutely ridiculous and unacceptable all the way across the board!!! No wonder the place was empty and I was only customer makes sense now! Everybody else in the area already knows to stay away! I even offered to let the manager look at the food and witness it and didn't even seem to care so I'll forward it to the health department and let them see it see what they think! The manager should have offered my money in a refund right then and there the minute I contacted her but nope no refund and only coupons why should they take a loss that's only for the customer I guess!! Update it has been five+ days now and I have called corporate office multiple times regarding getting a refund and the same from the owner absolutely no response!!! Absolutely pathetic you can spend your heart and money have to throw your food away get promised the world to end up getting nothing but ripped off!!!! I think maybe I'm going to get a picket sign and go out there on 23 and get everybody's attention to drives in there maybe that will get the owner's attention!!! VANDNA PATEL this is unacceptable!!!!!!
- KKkishusharkAug 29, 20251.0take your hard earned money and precious time elsewhere (please do not reply to this with your default message)
- BHBill HaugheeAug 22, 20254.0I want through the drive through hence no Atmosphere rating
- LRLeslie RichardsonAug 17, 20251.0Came to the Granger location specifically to get the new Crunchin’ Cookie dip. When we arrived the people behind the counter were reluctant to take our order. They were out of Crunchin’ Cookie dip and weren’t sure how long it would take to make the rest of or order, which was only 4 things (and two sodas). The Freestyle machine in the lobby was out of all of the regular soda and only had diet. Many tables were dirty. We got our food while we waited at the counter. Our ice cream was never made and I had to return to the counter. 8/17/2025 5:49p
- SSS SvelleJul 27, 20252.0Slow walk-in and drive-through service, no senior discount, no discounts or complimentary small cone for your birthday.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Granger, IN?
Dairy Queen Grill & Chill in Granger, IN is open Monday through Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:30 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Granger?
It is located at 12422 State Rd 23, Granger, IN 46530-6026, United States.
What types of food and treats does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, shakes and malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, Dairy Queen Grill & Chill provides a drive-thru option as well as outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, and is wheelchair accessible with booster seats, high chairs, and restrooms.
Can I order food online or get exclusive deals from Dairy Queen Grill & Chill?
Yes, you can order online through their website and download their app to get exclusive deals and rewards.
Does Dairy Queen Grill & Chill offer free Wi-Fi for customers?
Yes, they provide free Wi-Fi at their location for customers to use.
What are some businesses near Dairy Queen Grill & Chill that customers might visit?
Nearby businesses include Exquisite Hotel Supply LLC (furniture and home goods), Ziker Cleaners (dry cleaning and alterations), and Mi Tierra Taqueria (Mexican restaurant).
Are there any nearby fitness or wellness centers near Dairy Queen Grill & Chill?
Yes, nearby are Fuson's Eclectic Martial Arts & Jeet Kune Do Academy (martial arts gym), Granger Therapeutic Massage, and Be Well Michiana (weight loss center and smoothie bar).
What are some nearby food and convenience options around Dairy Queen Grill & Chill for customers?
Nearby you can find The Chief Creamery and Caffeine & Cream for ice cream and smoothies, Pizza Hut for pizza, Beef O Brady's for American cuisine and bar, and 7-Eleven for convenience and gas.