Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.0
517 reviews
5 stars
75
4 stars
40
3 stars
33
2 stars
40
1 star
329
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold or improperly cooked food, with frequent complaints about incorrect orders and food freshness.
Order Process
Customers expressed frustration with the reliance on kiosks for ordering, leading to confusion and dissatisfaction, especially for those unfamiliar with the system.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and floors, as well as issues with the cleanliness of the soda machine.
Management Issues
Multiple reviews pointed to ineffective management, with complaints about staff behavior, lack of training, and failure to address customer concerns.
- ASAshely SandovalNov 2, 20251.0didn’t deliver to me at 12:30 am
- NMNazar MelnykOct 28, 20251.0this is the worst MC that i have ever been to!!! I am very sorry to say that but I will not visit this establishment anymore!!! The manager was talking to me very rudely here!!! I just asked why didn't have a sticker sticker on my glass (monopoly) even though I ordered it!!!! They behaved very superficially. If you do not want to have a spoiled mood, do not visit this place here very uneducated workers and especially this manager who was this morning. Also my order, my food was just cold!!!!
- RWReese WilliamsOct 21, 20251.0I order I asked for a certain meal they gave me someone else's meal and the food was not hot. Super cold never again gotta do better.
- DTDZMITRY TRUSHKOOct 10, 20251.0pretended not to see me
- MBMr. BossSep 28, 20251.0Went through the drive through and they asked if I was using the mobile app and I said no. I then said I just need 2 diet coke. Waited about a min and never got a response. No one ahead of me and no one behind me so I just went up to the window. She then told me I had to order from the Order place. I said I just needed 2 diet coke and she said Ill have to go back around.... Like what??? I waited after someone talked to me and no one else was there. Cool looking castle building but stay away.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 5:00 AM to midnight (00:00).
What are the drive-through hours at this McDonald's?
The drive-through is open daily from 5:00 AM to midnight (00:00).
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 11:30 PM.
What types of payment methods are accepted at this McDonald's?
This McDonald’s accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food for delivery or curbside pickup?
Yes, you can order for delivery or curbside pickup at this location.
Is there a mobile app to order McDonald's food?
Yes, you can order via the McDonald’s App available on Apple App Store and Google Play Store.
Does this McDonald’s location have a drive-thru service?
Yes, this location offers drive-thru service.
What nearby food options are available around this McDonald's in Goshen, IN?
Nearby food options include Subway, Gallops fast food restaurant, another McDonald's, and Amoco Food Shop.
Are there convenient nearby gas stations to fill up before or after visiting McDonald’s?
Yes, nearby gas stations include Gallops, Shell, Marathon Gas, CAT Scale, and Speedway.
What nearby stores or services in the area can customers visit when in Goshen?
Nearby stores and services include Bristol Discount Store, Lvk Deals Inc, DTI Home Products, Kim Warner-Squiers State Farm Insurance, and Lock Tite Storage.