Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.0
520 reviews
5 stars
75
4 stars
40
3 stars
33
2 stars
40
1 star
332
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Many customers complained about cold, old, or incorrect food orders, with some noting that fries were often undercooked.
Management Issues
Several reviews mentioned unprofessional behavior from management, including rudeness and failure to address customer concerns.
Operational Problems
Customers reported issues with the drive-thru and lobby being closed at unexpected times, as well as problems with the ordering system.
Mixed Experiences
While many reviews were negative, a few customers noted positive experiences with friendly staff and timely service.
- CSCassandra Joy Shepard4 days ago1.0Yikes. Really really cool to look at from the outside! Then you walk in and it’s a warehouse with a liquor store in one corner, McDonald’s in another… Subway on one wall. The most disgusting bathrooms I have seen in an incredibly long time. There were arcade games and claw machines haphazardly positioned around the entry and near the bathrooms. BUT the food at McDonald’s was hot and fresh! They only had one woman at the counter, but she was extremely busy with the window orders too, so not sure how they staff that place. It was only around 7:30pm when my son and I stopped during our 4 hr drive home. I did feel bad for her since she seemed alone. We had to order from kiosks and the food took a long time to be ready, but like I said it was fresh! I will never go there again. Once was enough.
- KTKimmy TigerJan 3, 20261.0Wish I could give this McDonald's zero stars...the service is utterly despicable. Do NOT waste your time. They will NOT help you. Ended up order my food through the app because no one would come help with the inoperable kioks or come to the counter despite people requesting help. Just unbelievable. Would've left if there was any other options nearby.
- NGNelson GomezDec 3, 20251.0Waited 30 minutes outside when I came inside to get my food, the Manager was running her mouth and say she’s not running anybody’s food outside. Her name is Kayla now I know why she gets a bad reputation for herself and the stuff that happens to her because she is not pleasant and shouldn’t be a manager.
- ASAshely SandovalNov 2, 20251.0didn’t deliver to me at 12:30 am
- NMNazar MelnykOct 28, 20251.0this is the worst MC that i have ever been to!!! I am very sorry to say that but I will not visit this establishment anymore!!! The manager was talking to me very rudely here!!! I just asked why didn't have a sticker sticker on my glass (monopoly) even though I ordered it!!!! They behaved very superficially. If you do not want to have a spoiled mood, do not visit this place here very uneducated workers and especially this manager who was this morning. Also my order, my food was just cold!!!!
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 5:00 AM to midnight (00:00).
What are the drive-through hours at this McDonald's?
The drive-through is open daily from 5:00 AM to midnight (00:00).
What are the delivery hours for this McDonald's location?
Delivery is available daily from 5:00 AM to 11:30 PM.
What types of payment methods are accepted at this McDonald's?
This McDonald’s accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food for delivery or curbside pickup?
Yes, you can order for delivery or curbside pickup at this location.
Is there a mobile app to order McDonald's food?
Yes, you can order via the McDonald’s App available on Apple App Store and Google Play Store.
Does this McDonald’s location have a drive-thru service?
Yes, this location offers drive-thru service.
What nearby food options are available around this McDonald's in Goshen, IN?
Nearby food options include Subway, Gallops fast food restaurant, another McDonald's, and Amoco Food Shop.
Are there convenient nearby gas stations to fill up before or after visiting McDonald’s?
Yes, nearby gas stations include Gallops, Shell, Marathon Gas, CAT Scale, and Speedway.
What nearby stores or services in the area can customers visit when in Goshen?
Nearby stores and services include Bristol Discount Store, Lvk Deals Inc, DTI Home Products, Kim Warner-Squiers State Farm Insurance, and Lock Tite Storage.