McDonald's

2.9
1807 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1706 Elkhart Rd, Goshen, IN
46526, United States

Hours

Reviews

2.9
1,807 reviews
5 stars
423
4 stars
275
3 stars
338
2 stars
209
1 star
562

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including hard buns, overcooked fries, and incorrect orders.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with complaints about order accuracy and poor communication.

Speed of Service

Customers frequently mentioned long wait times in both the drive-thru and inside the restaurant.

Cleanliness

Several reviews noted unsanitary conditions, particularly in the bathrooms and overall restaurant cleanliness.

Mixed Experiences

While many had negative experiences, some customers praised specific employees and noted good food quality on occasion.
  • SB
    Scott Bontreger
    Nov 11, 2025
    1.0
    I don't come here often, but I was here a year ago with my kids. They wanted to play in the play area, but it was freezing and the staff said the heat was out and needed to be fixed. I am here right now, one year later...and the heat is still not working! The entire restaurant is freezing cold, including the play area. I told my son to wash his hands before eating and both soap dispensers in the Men's bathroom are empty. I informed the staff and they didn't seem to care at all. So I was forced to knock on the Women's bathroom, make sure no one was inside, to wash their hands. And as it turns out, BOTH of the soap dispensers in that bathroom are empty as well. How is the staff washing their hands if all the soap dispensers are empty?!
  • L7
    Leah 79
    Oct 23, 2025
    3.0
    Are burger buns was hard like dried out.
  • NP
    nickolas pippin
    Oct 21, 2025
    1.0
    They are very rude and they messing up orders and the meat is not All the way cook and they not doing the monopoly
  • MW
    Matthew Whitford
    Oct 5, 2025
    3.0
    They can't seem to get an order right and the consistency in quality is maddening.
  • ME
    Matthew Ebersole
    Sep 21, 2025
    1.0
    ordered bacon egg and cheese bagel got s burger patty no bacon and hung up on when I called from work. how we mixing that into the sausage??

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1706 Elkhart Rd, Goshen?

McDonald's at 1706 Elkhart Rd is open 24 hours every day of the week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 and you can order online or through the McDonald's app.