Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.6
1,848 reviews
5 stars
351
4 stars
213
3 stars
305
2 stars
223
1 star
756
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Management Issues
Several customers expressed concerns about management's lack of responsiveness and poor handling of customer complaints.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect modifications.
Cleanliness
Customers noted unsanitary conditions in the dining area and restrooms, contributing to a negative overall experience.
- CWCharles Ward1 day ago1.0This has to be the WORST mcdonald's in Indiana. Last month I got a fish patty instead of a chicken sandwhich.(thank god im not allergic) the soda machine has been broken for years. The one in the back must be broken too because the tea & the coke is replaced was absolutely disgusting. The girl up front was completely rude. Not a good day or a you're welcome. Probably doesn't even speak English. Bathroom is always filthy. I wouldn't let my kids play on that play area. Soap in the soap dispenser is useless. I honestly dont have a single nice thing to say about this place. Only putting 1 star because I can't put 0 or negative.
- ABAlayna BontregerNov 15, 20251.0Laughing at customers staff acts high and lines in side waiting for half hour for food
- MAMichael AmburgeyNov 9, 20251.0All you can eat buffet off of the mens toilet seat. Tasted a little crappy and gave me pink eye. But all in all not to bad.
- JBJordan BlankOct 30, 20251.0Do not stop here. There is another location 7 minutes northeast of this one that has infinitely better service. This location has recently been selling flat soda from their machine at full price. When their machine was down, a relative of mine watched them pour soda from a store-bought bottle into a company cup and pass that out the window. Drinks aside, the food quality is a toss up. Sometimes it's fine, sometimes it's stale. Save yourself the frustration and go somewhere you'll get what you're paying for.
- GGGregT (GrayWolf6368)Oct 28, 20251.0Went to this McDonald's for hot coffee. 2x in a row they gave me barely warm coffee. When I went inside to tell them and get hot coffee they looked at me like I had horns growing out of my head. How does that even happen? Do they turn off the part of the coffee machine that keeps it hot. The last mobile order I placed they said they didn't have it and basically said get lost. Even when I showed them on my phone I paid and it was at that location, they didn't care. They said there was nothing they could do and when I ask for a manager, some kid came to the window and tried to accuse me of trying to get a free coffee. Really! Worst and most unprofessional and rude McDonald's I have ever been to. If you look through the 1800 reviews over half say the same thing. Obviously the owner and management doesn't care. That is clear because it never improves.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Goshen, IN?
McDonald's in Goshen, IN is open 24 hours a day, 7 days a week.
Does this McDonald's location offer drive-thru service?
Yes, McDonald's in Goshen, IN offers drive-thru service 24/7.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, you can order McDonald's for delivery 24 hours a day, 7 days a week.
Are there mobile apps available to order from McDonald's in Goshen, IN?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What payment methods does McDonald's in Goshen, IN accept?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does McDonald's offer curbside pickup at the Goshen location?
Yes, curbside pickup is available as a pickup and delivery service.
What services does McDonald's provide at this location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What nearby restaurants can I visit before or after dining at McDonald's in Goshen?
Nearby restaurants include Culver's, Lux Cafe, El Rancho Viejo Goshen, Arby's, Subway, and Tacos 9 Juan Juan.
Are there nearby accommodations if I am visiting McDonald's in Goshen?
Yes, nearby hotels include Courtyard by Marriott, Quality Inn & Suites, Hampton Inn, and Hampton by Hilton.
What nearby services and stores are available around McDonald's in Goshen?
Nearby you can find Shoe Show, OneMain Financial, Advance America, Elwood Staffing, KeyMe Locksmiths, and minuteKEY.