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McDonald's

2.6
(1868 reviews)

Business Details

2001 Lincolnway E, Goshen, IN
46526, United States
(574) 533-9565
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2001 Lincolnway E, Goshen, IN
46526, United States

Hours

Reviews

2.6
1,868 reviews
5 stars
354
4 stars
213
3 stars
307
2 stars
228
1 star
766

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted extremely poor customer service, including rude employees, long wait times, and frequent order mistakes.

Food Quality

Customers consistently reported receiving cold, stale, or improperly prepared food, with many expressing disappointment in the overall quality.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables, unkempt bathrooms, and overall unsanitary conditions.

Management Issues

Several reviews pointed to poor management practices, including unprofessional staff behavior and a lack of accountability for service failures.
  • GB
    Grace Bechlem
    6 days ago
    1.0
    They don’t take orders here. You just sit at the order thing. Every time I go they’re just…not taking orders. But they’re open.
  • JS
    Joshua Kelley SR
    Feb 25, 2026
    1.0
    Don't go here. Extremely rude employees that make you wait and them hand you cold food. Not worth your time.
  • JS
    JOSHUA KELLEY SR
    Feb 25, 2026
    1.0
    Worst McDonald's I've ever been too. Rude employees and cold food at 8am. Oh, and extended wait times for cold food.......
  • MP
    Milton Painter
    Feb 21, 2026
    1.0
    2/20/2026 I travel the country, right or wrong I’ve been to a few McDonald’s, this one is one of, if not the worst regarding the competency, made the mistake of doing the drive thru three mornings in a row, each around 7:15 am, maybe they just had bad days back to back, the first morning it took a long time while setting at the pull up kiosk, the second morning the same, the third I sat there for 12 minutes waiting for someone to take my order, I left
  • LD
    LiL-Delp's Auto Detailing
    Feb 11, 2026
    2.0
    Complete trash. Food at this location is always old, fries are always cold. If you want decent McDonald’s the one off bashor rd is the spot.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Goshen, IN?

McDonald's in Goshen, IN is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's in Goshen, IN offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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