Dunkin'

4.0
800 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Goshen, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
906 W Pike St, Goshen, IN
46526, United States

Hours

Reviews

4.0
800 reviews
5 stars
404
4 stars
201
3 stars
82
2 stars
36
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Food Consistency

The quality of food and drinks was inconsistent, with complaints about incorrect orders, stale items, and smaller portion sizes.

Staff Friendliness

While some customers praised friendly staff, many others noted a lack of customer service and unprofessional behavior from employees.

Busy Environment

The location is often busy, leading to long lines and wait times, which some customers found frustrating.

Management Issues

Several reviews highlighted problems with management, including poor employee treatment and inadequate training.
  • JK
    John K.
    Nov 13, 2025
    5.0
    Long John donuts have no filling. 11/25 $13.99 a dozen
  • CP
    Constance Pillow
    Oct 20, 2025
    1.0
    I hope the woman who wanted to call me a Karen for correcting your service sees this. You don't give someone half their order, then serve multiple people after them and then get shitty when I say it's ridiculous. You gave me food (not cooked all the way through) then had me wait more than 5 minutes for my drink, while serving others! I promise no one is afraid of a barista in their jammies. Maybe, just maybe, if your worked on your team more, maybe you'd get better reviews cause I see mine isn't the only shitty review
  • KL
    Kim Layne
    Oct 9, 2025
    1.0
    I DO NOT RECOMMEND this place. They will not answer your calls when you have an issue . They do not make their drinks like ordered. They charge for extra flavor and sweet cold foam but do not put it in. I am HIGHLY upset
  • CA
    Cynthia Alejandro
    Aug 28, 2025
    5.0
    This location is a hit and miss. Sometimes its really good and other times it not. Alot of new employees working at this location so I get it takes time to train.
  • LM
    Lori Moser
    Aug 26, 2025
    5.0
    Fast service.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Goshen, IN?

Dunkin' in Goshen, IN is open from 4:30 AM to 8:00 PM Monday through Friday, 5:00 AM to 8:00 PM on Saturday, and 6:00 AM to 8:00 PM on Sunday.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.