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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(407 reviews)

Business Details

1952 Lincolnway E, Goshen, IN
46526, United States
(574) 374-6933
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Goshen, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1952 Lincolnway E, Goshen, IN
46526, United States

Hours

Reviews

3.8
407 reviews
5 stars
198
4 stars
78
3 stars
34
2 stars
26
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unhelpful staff, with several instances of poor customer service experiences.

Product Freshness

Many reviews mentioned stale or old donuts and food items, indicating a consistent issue with product freshness.

Order Accuracy

There were numerous complaints about incorrect orders and items being out of stock, leading to customer dissatisfaction.

Speed of Service

Customers expressed frustration with slow service, particularly in the drive-thru, with long wait times reported.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
  • RB
    Rina B (Mrs. B)
    3 days ago
    1.0
    4 people working and not one person turned around to acknowledge myself or my family when we walked in! Ordered on the kiosk and waited and waited. 2 other customers came in they waited a few minutes then were taken care of - AND WE WERE STILL NOT ACKNOWLEDGING!!!! Had to go to the counter to ask for my order and the status since we did not order drinks! And to tell them to have better customer service since they CHOSE to work in a customer service job. The girl with the fake eyelashes replied with an attitude and DID NOT HELP ME WITH MY ORDER ANYWAY AND JUST KEPT TALKING BACK! anyway 1 employee understood and he got my receipt and filled my order and apologized - to top it off half of the donuts we wanted were not available so just a horrible experience over all. All that being said the employees at this store need more customer service training and more employees if they can’t handle the work with just 4 people. Oh and the restaurant was not very clean either, the tables were dirty and there were crumbs everywhere.
  • J3
    juggalo 319
    Feb 19, 2026
    5.0
    Good working together
  • GB
    G “Tree” Burdette
    Jan 24, 2026
    2.0
    overpriced coffee straight black taste like nothing. Speedway is better coffee for sure!
  • TL
    Tessa Laughman
    Jan 11, 2026
    2.0
    It took forever for ONE sandwich only being 3 cars there that were behind us, but the girl that then brought the food out had an attitude or something because the look on her her when giving us our food was not a greeting face. I don’t pay businesses my hard earned money just to be treated as such. Do better!
  • SG
    Sarah Goodnough
    Nov 16, 2025
    1.0
    Lady taking the order was rude as hell and was constantly interrupting me while ordering. Then we get to the window and my drink comes out and we sit for a while and wait on my husband's. They hand us the drink and it's not even the right damn drink and before I can say anything the window closes and they walk away. We get home and our munchkin donuts are squashed like someone just threw them in a bag roughly with their fingers. Get some new workers. In order to work at a "fast food" or "restaurant setting" a requirement should be you have to know how to read and apparently you people are so desperate you hire people who can't. My husband ordered a frozen caramel coffee and he got a frozen hot chocolate. Not even the same damn color. I guess from now on we will go to pike street or Starbucks until yall can get it together. ZERO STARS!!!!!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Goshen, IN?

Dunkin' in Goshen, IN is open Monday through Saturday from 4:30 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' offer breakfast, lunch, and brunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch meals, featuring coffee, espresso, breakfast sandwiches, donuts, and more.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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