Dunkin'

3.8
401 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Goshen, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1952 Lincolnway E, Goshen, IN
46526, United States

Hours

Reviews

3.8
401 reviews
5 stars
195
4 stars
78
3 stars
34
2 stars
24
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times and orders taking too long to process.

Staff Friendliness

Many reviews highlighted the friendly and accommodating nature of the staff, contributing positively to the customer experience.

Product Quality

There were numerous complaints about the freshness and quality of donuts and food items, with many customers receiving stale or burnt products.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items, indicating a need for better order management.

Location Management

Customers expressed frustration with the management of the location, citing frequent closures, poor stock management, and overall disrepair.
  • SG
    Sarah Goodnough
    Nov 16, 2025
    1.0
    Lady taking the order was rude as hell and was constantly interrupting me while ordering. Then we get to the window and my drink comes out and we sit for a while and wait on my husband's. They hand us the drink and it's not even the right damn drink and before I can say anything the window closes and they walk away. We get home and our munchkin donuts are squashed like someone just threw them in a bag roughly with their fingers. Get some new workers. In order to work at a "fast food" or "restaurant setting" a requirement should be you have to know how to read and apparently you people are so desperate you hire people who can't. My husband ordered a frozen caramel coffee and he got a frozen hot chocolate. Not even the same damn color. I guess from now on we will go to pike street or Starbucks until yall can get it together. ZERO STARS!!!!!
  • BS
    Brian Shirk
    Oct 10, 2025
    5.0
    The guy running the grill in the back this morning 10/10/25 should be sponsored by Red Bull 😁 He was putting together sandwiches and hashbrowns and getting them into bags at about the speed of sound ! Well done, sir 🫡 ⭐️⭐️⭐️⭐️⭐️
  • DC
    Donna Clifton
    Sep 17, 2025
    3.0
    I love having a Dunkin' Donuts on this side of town. The staff is always friendly. Today, my husband and I purchased some donuts. He got a jelly filled donut and I had a 10 Munchkins. The donut and the Munchkins was just tossed in a single bag together. I mentioned to the clerk about having a box for the Munchkins and was told they were out. Every time I get Munchkins at this location, they are always just tossed in the bag. Continuously having to reach into the large bag to grab out a Munchkin while driving is unacceptable. I would prefer the Munchkins and the donut in different packages inside the bag. The donuts are usually not very fresh. This location should learn how to make donuts from the Dunkin' Donuts location on Pike street. Their donuts are always fresh no matter the time of the day.
  • LM
    Lori Moser
    Sep 6, 2025
    5.0
    Peach Sunshine Energy is my all time favorite?
  • JS
    Jhoseline Sandoval
    Aug 21, 2025
    1.0
    Terrible service! When I enter the store, I usually order from the display, and it takes a while to process the order even though they don't have other customers. And another thing... they never have the flavor of the donuts you order.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Goshen, IN?

Dunkin' in Goshen, IN is open Monday through Saturday from 4:30 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' offer breakfast, lunch, and brunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch meals, featuring coffee, espresso, breakfast sandwiches, donuts, and more.