Dunkin'

3.8
404 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Goshen, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1952 Lincolnway E, Goshen, IN
46526, United States

Hours

Reviews

3.8
404 reviews
5 stars
197
4 stars
78
3 stars
34
2 stars
25
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.

Product Freshness

Many reviews mentioned stale or old donuts and food items, with several customers expressing disappointment in the freshness of their orders.

Drive-Thru Issues

The drive-thru service was frequently criticized for being slow and having poor communication, leading to long wait times and incorrect orders.

Staff Efficiency

While some customers praised the speed and efficiency of certain staff members, others noted that the location seemed understaffed, impacting service quality.

Location Management

Several reviews highlighted issues with product availability and cleanliness, suggesting poor management and organization at this location.
  • TL
    Tessa Laughman
    1 day ago
    2.0
    It took forever for ONE sandwich only being 3 cars there that were behind us, but the girl that then brought the food out had an attitude or something because the look on her her when giving us our food was not a greeting face. I don’t pay businesses my hard earned money just to be treated as such. Do better!
  • SG
    Sarah Goodnough
    Nov 16, 2025
    1.0
    Lady taking the order was rude as hell and was constantly interrupting me while ordering. Then we get to the window and my drink comes out and we sit for a while and wait on my husband's. They hand us the drink and it's not even the right damn drink and before I can say anything the window closes and they walk away. We get home and our munchkin donuts are squashed like someone just threw them in a bag roughly with their fingers. Get some new workers. In order to work at a "fast food" or "restaurant setting" a requirement should be you have to know how to read and apparently you people are so desperate you hire people who can't. My husband ordered a frozen caramel coffee and he got a frozen hot chocolate. Not even the same damn color. I guess from now on we will go to pike street or Starbucks until yall can get it together. ZERO STARS!!!!!
  • BS
    Brian Shirk
    Oct 10, 2025
    5.0
    The guy running the grill in the back this morning 10/10/25 should be sponsored by Red Bull 😁 He was putting together sandwiches and hashbrowns and getting them into bags at about the speed of sound ! Well done, sir 🫡 ⭐️⭐️⭐️⭐️⭐️
  • DC
    Donna Clifton
    Sep 17, 2025
    3.0
    I love having a Dunkin' Donuts on this side of town. The staff is always friendly. Today, my husband and I purchased some donuts. He got a jelly filled donut and I had a 10 Munchkins. The donut and the Munchkins was just tossed in a single bag together. I mentioned to the clerk about having a box for the Munchkins and was told they were out. Every time I get Munchkins at this location, they are always just tossed in the bag. Continuously having to reach into the large bag to grab out a Munchkin while driving is unacceptable. I would prefer the Munchkins and the donut in different packages inside the bag. The donuts are usually not very fresh. This location should learn how to make donuts from the Dunkin' Donuts location on Pike street. Their donuts are always fresh no matter the time of the day.
  • LM
    Lori Moser
    Sep 6, 2025
    5.0
    Peach Sunshine Energy is my all time favorite?

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Goshen, IN?

Dunkin' in Goshen, IN is open Monday through Saturday from 4:30 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does Dunkin' offer breakfast, lunch, and brunch options?

Yes, Dunkin' serves breakfast, lunch, and brunch meals, featuring coffee, espresso, breakfast sandwiches, donuts, and more.