Dairy Queen Grill & Chill

3.8
647 reviews
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Business Details

822 Lincoln Way E, Goshen, IN
46526-4217, United States
(574) 533-4558
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
822 Lincoln Way E, Goshen, IN
46526-4217, United States

Hours

Reviews

3.8
647 reviews
5 stars
285
4 stars
151
3 stars
91
2 stars
40
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow service, long wait times, and poor customer interactions, with some customers expressing frustration over rude staff.

Food Quality

Several customers reported receiving cold or poorly prepared food, with complaints about incorrect orders and unsatisfactory meal quality.

Cleanliness

Multiple reviews mentioned dirty tables and unsanitary conditions, particularly in the bathrooms, indicating a need for better cleanliness standards.

Staff Training

Feedback suggested a lack of training among staff, leading to confusion and mistakes in order handling and customer service.
  • JS
    James Smithers
    Dec 14, 2025
    5.0
    Friendly staff, good service
  • BG
    Bryce Garner
    Dec 1, 2025
    1.0
    Food took 30 minutes to get. Food was cold and not how it was ordered.
  • BM
    Brittany Miller
    Nov 26, 2025
    1.0
    Rude young manager
  • JM
    Jenny McBride
    Oct 29, 2025
    5.0
    Sat for 15 min waiting on food. Lucky for them I had my heart set on chicken strips
  • CW
    Crystal Wright
    Oct 16, 2025
    1.0
    Ordered 2 6pc strip baskets thru drive thru. Gal at the window (was told she was mgmt but refused to give first name) shorted $7 in change n got disgusted when I pointed that out to her..then I'm asked to pull forward n park they'll bring my order out to me. It never happened. After bout 30 min of waitin n now seein ppl come n go while I'm still waitin..so I go inside (which is difficult for me as I'm over 70 n have bad knees n recent shoulder surgery) only to have this same gal get really rude sayin I thought u already got it...as if I was lyin to them ... my family n I frequent DQ on a very regular basis..however I will NEVER go to this location again n would not recommend any one else go there either...it's by far the worst DQ...I have grandkids to young to get jobs that r more mature n respectful than the mgmt at this location....shame on them n those that allow it to continue bein run this way
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours for Dairy Queen Grill & Chill in Goshen?

Dairy Queen Grill & Chill in Goshen is open from 10:00 AM to 10:00 PM Sunday through Thursday, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.

What specialty menu items can I find at Dairy Queen Grill & Chill?

Specialties include Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com ice cream cakes.