Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
550 reviews
5 stars
229
4 stars
148
3 stars
66
2 stars
34
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and insufficient portion sizes.
Cleanliness
Several reviews mentioned unclean dining areas and bathrooms, indicating a lack of attention to cleanliness.
Staff Behavior
Many customers noted unprofessional behavior from staff, including loud conversations and lack of focus on customer service.
Product Availability
Customers expressed frustration over frequently unavailable menu items, such as ice cream and specific food ingredients.
JG
Jean Gaffer
Jan 4, 2026
1.0
When Dairy Queen on pike Street with Gift Card. Was told can't use Gift Card, Gift Card reader isn't working. Why sell Gift Cards if we can't use them. How long has it been out or should I ask when will it be fixed? P
SS
Shane
Dec 17, 2025
3.0
Definitely not worth the process, just on size, not to mention the service. The food was good, but it was real small portioned
VV
VorTecHz
Dec 2, 2025
3.0
Tried to tell one of the employees that it smelled like there was a gas leak inside but they brushed it off like I'm delusional lol. I'm a mechanic so I know certain smells of stuff like that but what do I know. This was at the Pike Street location btw.
SL
Shawnee Likes
Nov 3, 2025
2.0
The long haired girls that work here are rude. The pop machine isn't working and they didn't tell us this so they could get us some from the other side. Rude rude rude. I will remember to never come here again. It is 1147 on Nov 3. They are telling at each other and messing around behind the counter. Worst service ever
BB
boymom
Sep 22, 2025
2.0
We got charged for water. It's the first time. Employee, Andrea H, just said it was for the cup. Also, most of the tables were dirty. They weren't busy so the employees had time to clean the tables, but failed to do so. Instead they were just chitchating.
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