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Dairy Queen Grill & Chill

3.8
(550 reviews)

Business Details

723 W Pike St, Goshen, IN
46526-2335, United States
(574) 533-5114
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
723 W Pike St, Goshen, IN
46526-2335, United States

Hours

Reviews

3.8
550 reviews
5 stars
229
4 stars
148
3 stars
66
2 stars
34
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including cold items, incorrect orders, and insufficient portion sizes.

Cleanliness

Several reviews mentioned unclean dining areas and bathrooms, indicating a lack of attention to cleanliness.

Staff Behavior

Many customers noted unprofessional behavior from staff, including loud conversations and lack of focus on customer service.

Product Availability

Customers expressed frustration over frequently unavailable menu items, such as ice cream and specific food ingredients.
  • JG
    Jean Gaffer
    Jan 4, 2026
    1.0
    When Dairy Queen on pike Street with Gift Card. Was told can't use Gift Card, Gift Card reader isn't working. Why sell Gift Cards if we can't use them. How long has it been out or should I ask when will it be fixed? P
  • SS
    Shane
    Dec 17, 2025
    3.0
    Definitely not worth the process, just on size, not to mention the service. The food was good, but it was real small portioned
  • VV
    VorTecHz
    Dec 2, 2025
    3.0
    Tried to tell one of the employees that it smelled like there was a gas leak inside but they brushed it off like I'm delusional lol. I'm a mechanic so I know certain smells of stuff like that but what do I know. This was at the Pike Street location btw.
  • SL
    Shawnee Likes
    Nov 3, 2025
    2.0
    The long haired girls that work here are rude. The pop machine isn't working and they didn't tell us this so they could get us some from the other side. Rude rude rude. I will remember to never come here again. It is 1147 on Nov 3. They are telling at each other and messing around behind the counter. Worst service ever
  • BB
    boymom
    Sep 22, 2025
    2.0
    We got charged for water. It's the first time. Employee, Andrea H, just said it was for the cup. Also, most of the tables were dirty. They weren't busy so the employees had time to clean the tables, but failed to do so. Instead they were just chitchating.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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