Chipotle Mexican Grill

3.3
311 reviews
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About

Mexican Restaurant
Chipotle Goshen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
2225 Rieth Blvd, Goshen, IN
46526, United States

Hours

Reviews

3.3
311 reviews
5 stars
131
4 stars
42
3 stars
25
2 stars
27
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, poor service, and long wait times, particularly during busy hours.

Food Quality

While many enjoyed the food, there were complaints about small portions, missing ingredients, and even food safety concerns.

Cleanliness

Multiple reviews highlighted dirty dining areas and unsanitary conditions, affecting the overall dining experience.

Inconsistent Experience

Customers noted a significant variation in service and food quality between different shifts and staff members.

Management Concerns

Several reviews mentioned poor management and lack of oversight, contributing to the negative experiences reported.
  • BB
    Ben Boersma
    Jan 5, 2026
    1.0
    Was out of half the meats and seemed like no one was worried or cared, too busy joking around with each other and taking there sweet time. Worked at Chipotle for 5 years, this one was dirty and no one was doing anything about it.
  • RB
    Rhonda Bontrager
    Jan 4, 2026
    5.0
    Staff is so nice! Went in at 9:45 and they had us out of the restaraunt by 9:50. Super fast service and polite staff
  • MM
    M M
    Jan 2, 2026
    1.0
    everytime i go i get severely disappointed. whether it’s uncooked rice, heaps of corn added to my food(that i didn’t order), or missing items. lately, it’s been a lack of food. i went inside a few weeks ago and they had no rice. none at all. the girl at the counter said it would be 30 minutes before any rice would be ready. okay whatever, we left. today i walked in at 11:20am and noticed the lobby packed but no one had any food infront of them? there was a group of 5 people chatting in the back and a girl came up to the line and told me they weren’t open yet and wouldn’t be until they had food made. so why unlock the doors? the “chipotlane” was full of cars who were about to be extremely annoyed. from now on i’ll go down the road to Los Primos in Goshen for a burrito bowl.
  • SB
    Stacy Bice
    Dec 16, 2025
    4.0
    I think i confused the girl, I wanted a single taco. She heated a single tortilla & wrapped it up. And i just. The guacamole & chips were very good. Service was decent & fast enough
  • KK
    Keith
    Dec 13, 2025
    5.0
    Good food was consistent and plentiful. Employees cater to the customers coming through the line. Dining room has a unique “ate in” atmosphere. If there isn’t rice everywhere is it even a chipotle? Also the tall manager named J*** is very irritable. So don’t make her angry.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Goshen serve?

Chipotle Mexican Grill in Goshen serves customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill in Goshen?

Chipotle Mexican Grill in Goshen is open daily from 10:45 AM to 10:00 PM.