Chipotle Goshen is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported rude staff, poor service, and long wait times, particularly during busy hours.
Food Quality
While many enjoyed the food, there were complaints about small portions, missing ingredients, and even food safety concerns.
Cleanliness
Multiple reviews highlighted dirty dining areas and unsanitary conditions, affecting the overall dining experience.
Inconsistent Experience
Customers noted a significant variation in service and food quality between different shifts and staff members.
Management Concerns
Several reviews mentioned poor management and lack of oversight, contributing to the negative experiences reported.
BB
Ben Boersma
Jan 5, 2026
1.0
Was out of half the meats and seemed like no one was worried or cared, too busy joking around with each other and taking there sweet time. Worked at Chipotle for 5 years, this one was dirty and no one was doing anything about it.
RB
Rhonda Bontrager
Jan 4, 2026
5.0
Staff is so nice! Went in at 9:45 and they had us out of the restaraunt by 9:50. Super fast service and polite staff
MM
M M
Jan 2, 2026
1.0
everytime i go i get severely disappointed. whether it’s uncooked rice, heaps of corn added to my food(that i didn’t order), or missing items. lately, it’s been a lack of food. i went inside a few weeks ago and they had no rice. none at all. the girl at the counter said it would be 30 minutes before any rice would be ready. okay whatever, we left. today i walked in at 11:20am and noticed the lobby packed but no one had any food infront of them? there was a group of 5 people chatting in the back and a girl came up to the line and told me they weren’t open yet and wouldn’t be until they had food made. so why unlock the doors? the “chipotlane” was full of cars who were about to be extremely annoyed. from now on i’ll go down the road to Los Primos in Goshen for a burrito bowl.
SB
Stacy Bice
Dec 16, 2025
4.0
I think i confused the girl, I wanted a single taco. She heated a single tortilla & wrapped it up. And i just. The guacamole & chips were very good. Service was decent & fast enough
KK
Keith
Dec 13, 2025
5.0
Good food was consistent and plentiful. Employees cater to the customers coming through the line. Dining room has a unique “ate in” atmosphere. If there isn’t rice everywhere is it even a chipotle? Also the tall manager named J*** is very irritable. So don’t make her angry.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Goshen serve?
Chipotle Mexican Grill in Goshen serves customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill in Goshen?
Chipotle Mexican Grill in Goshen is open daily from 10:45 AM to 10:00 PM.
Where is Chipotle Mexican Grill located in Goshen?
It is located at 2225 Rieth Blvd, Elkhart, Goshen, IN 46526, United States.
Can I order food online from Chipotle Mexican Grill Goshen?
Yes, you can order online through their website or app. Visit https://order.chipotle.com/ or use the Chipotle app to place your order.
How can I contact Chipotle Mexican Grill in Goshen?
You can call them at +1 574-830-6652 or email at IN.4273.Goshen@chipotle.com.
Does Chipotle Mexican Grill have any loyalty or rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Which social media platforms can I follow Chipotle Mexican Grill on?
Chipotle is present on Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube.
Are there other dining options near Chipotle Mexican Grill in Goshen?
Yes, nearby restaurants include Applebee's Grill + Bar, Cicis Goshen (a pizza restaurant), and Buffalo Wild Wings for chicken and American food.
What hardware and home improvement stores are near Chipotle in Goshen?
Lowe's Home Improvement and Goshen Lowes are located nearby for your hardware and appliance needs.
What medical centers or health services can be found near Chipotle Mexican Grill Goshen?
Nearby health facilities include Beacon Medical Group Specialists Goshen, Beacon Imaging Goshen, MedPoint Urgent Care Goshen, Elkhart General Hospital, and various Beacon Medical Group family medicine and pediatrics centers.