Customer experiences with service were mixed, with some praising friendly and helpful staff, while others reported rudeness and poor service.
Food Quality
Food quality varied significantly; some customers enjoyed their meals, while others complained about cold, incorrect, or poorly prepared food.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty dining areas and concerns about hygiene practices among staff.
Wait Times
Many customers expressed frustration with long wait times for food, particularly during busy periods.
Positive Experiences
Despite the negatives, several customers shared positive experiences, particularly regarding specific staff members and the quality of ice cream.
CS
Chad South
Nov 2, 2025
5.0
Best ice cream. We tried some of the new flavors and the sugar cookie disappointed a bit. Probably should have made a different choice. Still great ice cream just don't pick sugar cookie.
CC
Chuck Chaney
Oct 30, 2025
5.0
I always get mine to go...in the drive through...
LR
Lindsey Ramseyer
Oct 14, 2025
5.0
Fast and friendly
RS
Randy Smith
Oct 5, 2025
5.0
I had an unrelated situation in the drive thru and the GM handled the situation great. He went above and beyond when he didn’t have to and I will now be an advocate for this specific location.
Thanks!
MM
Mandy Marley
Sep 29, 2025
4.0
This is a nice DQ. The food was really good. The service took a bit, but this was a busy weekend for the area with two big car shows going on. The team member was apologetic for the wait.
Would recommend - especially since they didn't skimp on the sundae toppings!!
What are the operating hours of Dairy Queen Grill & Chill on weekdays?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday, and from 10:00 AM to 11:00 PM on Friday.
Is Dairy Queen Grill & Chill accessible for families and children?
Yes, the restaurant is family-friendly and welcomes children, offering seating and outdoor seating options.
Does Dairy Queen Grill & Chill in Gas City have a drive-thru and restroom facilities?
Yes, the location has a drive-thru and restroom facilities for customer convenience.
Can customers order online or use a mobile app for Dairy Queen Grill & Chill?
Yes, customers can order online through the Dairy Queen order website and download the app for exclusive deals and mobile ordering with rewards.
Where is Dairy Queen Grill & Chill located in Gas City, Indiana?
It is located at 4969 Sloan Dr, Gas City, IN 46933-9539, United States.
Are there other fast food or ice cream options near Dairy Queen Grill & Chill?
Yes, nearby fast food and ice cream options include another Dairy Queen, Taco Bell, KFC, Hardee's, and Ecommerce Gadgets burger restaurant.
What nearby places could customers visit before or after dining at Dairy Queen Grill & Chill?
Customers might enjoy visiting Gas City Ball Park for outdoor activities or stop by Starbucks for coffee before or after their meal.
Are there convenient services near Dairy Queen Grill & Chill for travelers or locals?
Yes, nearby services include NationaLease car rental agency, several gas stations like Marathon Gas, BP, and Phillips 66, and the Holiday Inn Express Gas City hotel for accommodation.
What is the contact number for Dairy Queen Grill & Chill in Gas City?
You can reach Dairy Queen Grill & Chill at +1 765-573-6895.