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Brand Certified

Arby's

4.2
(582 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1221 E Main St, Gas City, IN
46933, United States

Hours

Reviews

4.2
582 reviews
5 stars
292
4 stars
170
3 stars
75
2 stars
11
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff varies, with some praising friendly service while others report rude or unhelpful interactions.

Order Accuracy

Multiple customers experienced issues with incorrect orders, leading to dissatisfaction.

Food Quality

Food quality is inconsistent; while some reviews highlight fresh and hot meals, others mention cold or poorly prepared items.

Drive-Thru Experience

Drive-thru service is generally fast, but there are complaints about long wait times and limited inside dining options.

Pricing Concerns

Some customers feel that the prices are high for the quality of food received.
  • TM
    t michael
    Feb 12, 2026
    5.0
    A co-worker and I usually stop for breakfast at around 7:00 at least 2-3 times a week. Most mornings a lady by the name of Kimberly is working at the drive thru. She is absolutely wonderful and probably my all time favorite person I've ever had the privilege of interacting with in fast food! She's fast and is always cheerful! She's exactly the type of person you'd want in any kind of customer service! She's a little ray of sunshine that I look forward to seeing on the way to work.
  • JJ
    Jeff
    Feb 1, 2026
    1.0
    Ordered online and when I arrived they didn't have corned beef for the rubiens,the laughing kid on the speaker says Ordered anything else to replace it, I ask for the brisket which he's very amused to tell me they don't have so I end up with classic beef which is half the price of what I paid for but because I paid online I was just out of luck
  • DR
    Damion Reed
    Jan 8, 2026
    1.0
    when u charge for convenience you should provide. sandwich cold amd no cheese.. Terrible service!
  • LL
    L.R. Lucas
    Dec 11, 2025
    1.0
    It’s very upsetting that you pay for what you want but yet you repeatedly do not get it. I ordered double roast beef on both sandwiches, and neither sandwich was double, the only item I have received correctly was curly fries. I mean why is looking at everything we order to confirm the way of life? Pay extra for food, TRUST your getting it and get home and you’re robbed! I checked my bag, but I guess now you have to literally open everything sandwich wrapper before you can go home
  • JD
    Joy Dewalt
    Sep 9, 2025
    5.0
    Favorite location! Best Arby's around!

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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