Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,530 reviews
5 stars
493
4 stars
262
3 stars
272
2 stars
163
1 star
340
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders and missing items.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or poorly prepared items.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant and restrooms.
Management Issues
Customers expressed concerns about management and staff training, suggesting a need for better oversight.
- PAPaul Aguilera4 days ago1.0Sat in the drive through for 15 minutes after opening hours, with three other customers waiting, we all ended up driving off, no one ever came to the speaker.
- TCTenesa ClarkNov 4, 20254.0Employees thoroughly provided good customer service.
- JLJennifer Nichole LeachNov 2, 20251.0The worse McDonald's I've ever been to. Terrible service gets my order wrong they gives an attitude and mocked my partnerin front of him laughing !!We ordered the big breakfast with hotcakes. They forgot the pancakes and said well you have to say that ... Well we did ! Messed up my coffee give me steamed milk no cappuccino.. ahhh what go in to get it remade she makes the wrong size and had to remake again! Oh did I mention apparently workers without uniforms can go behind the counter get free food without paying? Oh and order bacon and get sausage.Stay away from this place!!! Horrible awful will go to the one 15 minutes further to avoid this mismanaged free for all McDonald's.
- OTOlivia TaylorOct 31, 20255.0I love this store
- RMRashawn MooreOct 6, 20252.0I only gave the food a 3 because y’all get it right SOMETIMES. This is one of the worst McDonald’s I’ve ever been to. How do you all have bad attitudes and don’t know how to cook? If my man gets sick he’s suing. And then to top it off, none of the toppings he asked for was on the burger. I’m just over this location it needs new management and a new team I am disgusted!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald’s Gary on Lake Street?
McDonald’s in Gary at 761 S Lake Street is open daily from 6:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at 10:15 PM.
Does this McDonald’s location have a drive-through service and what are its hours?
Yes, this McDonald’s has a drive-through open daily from 6:00 AM to 11:00 PM, extending until midnight on Fridays and Saturdays.
Can I order delivery or curbside pickup from this McDonald’s?
Yes, this McDonald’s offers delivery, same day delivery, no-contact delivery, and curbside pickup services.
How can I place an order online for delivery or pickup?
You can order online for delivery or pickup through the McDonald’s delivery URL: https://mcdonalds.order.online/business/-5579 or the order link https://mcdonalds.smart.link/mjuu1ggdi.
What payment methods are accepted at this McDonald’s?
McDonald’s accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app to order McDonald’s for this location?
Yes, you can order via the McDonald’s App available on the Apple App Store and Google Play Store.
What amenities or services does this McDonald’s provide to customers?
This McDonald’s offers drive-thru service, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby attractions or stores can I visit before or after dining at this McDonald’s?
Nearby you can visit Speedway gas station, Dollar General discount store, and Dream Fireworks, Inc. party supply store for convenient shopping.
Are there other dining options close to this McDonald’s location?
Yes, nearby dining includes Ray's Shrimp House, New York Plate, Subway sandwich shop, and Phenomenal Ribs barbecue restaurant.
How can nearby places like LibertyX Bitcoin ATM and BMO Harris Bank benefit McDonald’s customers?
Customers can conveniently access financial services such as the LibertyX Bitcoin ATM and BMO Harris Bank near McDonald’s for quick cash or banking needs before or after their meal.