McDonald's

3.3
1535 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
761 S Lake Street, Gary, IN
46403, United States

Hours

Reviews

3.3
1,535 reviews
5 stars
496
4 stars
261
3 stars
272
2 stars
164
1 star
342

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times, and frequent order mistakes.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items, incorrect orders, and poorly prepared meals.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and unkempt dining areas.

Management Problems

There were complaints about poor management and lack of proper training for staff, leading to disorganization and inefficiency.
  • JF
    Jason Ford
    3 days ago
    1.0
    Trash, had a attitude bcuz they like to delete people's order number before they make your meal. I ordered it on my phone went to the counter and pick it up the man asked me what's my last three numbers I went to my car and I need to get my phone and gave it to him got my order I asked him was the cheese on it he said yes there was no cheese on it spicy deluxe chicken not even half cooked. I'm not taking no disrespect in 2026. They clean up better than they cook the food. Told him thank you and I appreciate it twice. I will never go back to this restaurant ever again and will never recommend anybody to McDonald's again. The worst fast food experience I ever had. I'm a very patient person of people person and this was blatantly disrespect to a customer. Please don't go to McDonald's ever. Trash never again. Please don't go hear
  • RR
    RD RD
    Dec 29, 2025
    5.0
    Always on point.
  • EB
    Ebony Brown
    Dec 8, 2025
    1.0
    Manager on evening shift needs to be fired got 6 people and can’t ran the store….
  • DD
    Dave Dave
    Dec 3, 2025
    2.0
    The service is bad in drive view
  • SI
    Sussy Imposter
    Dec 1, 2025
    1.0
    I was really disappointed with my recent McDonald’s order. The two large fries I got were barely filled, the Big Mac had hardly any sauce, and the strawberry-banana smoothie was only half full. Overall, the portions felt extremely short for what I paid, and it just didn’t meet the standard I expect from McDonald’s. Definitely not worth the money or the hype.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald’s Gary on Lake Street?

McDonald’s in Gary at 761 S Lake Street is open daily from 6:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at 10:15 PM.

Does this McDonald’s location have a drive-through service and what are its hours?

Yes, this McDonald’s has a drive-through open daily from 6:00 AM to 11:00 PM, extending until midnight on Fridays and Saturdays.