Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,075 reviews
5 stars
636
4 stars
368
3 stars
404
2 stars
187
1 star
480
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving cold, old, or improperly prepared food, leading to dissatisfaction.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, particularly in the dining area and bathrooms.
Positive Staff Interactions
A few customers praised specific staff members for their friendly and efficient service, contrasting with the overall negative feedback.
- BDBranden DelkJan 3, 20261.0Whoever wrapped my breakfast burritos should be fired smh
- AEAnthony EvansJan 2, 20261.0I doordash out here for the past 5 or 6 years and all the sudden I got told by a work that there are only 2 people working and the lady working there was nice at night it was the young gentleman that was being not adequate told me to not accept the doordash order and to go about my way very rude. Tolde he wasn't serving me cause I asked him why he was getting mad towards me after waiting.
- LLLiyah LanayJan 2, 20261.0I wait over 30 minutes in the drive through at 11:20pm I was the only person there and when i pulled up they said it would be a while i asked why and got no reply… I don’t know who the night manager is or how many staff on this shift but this is ridiculous.
- AAAujiaunaaDec 12, 20251.0Every time I come here my order is either made wrong or the food taste like it’s been sitting. Recently I came here to get something quick and a couple of hours later I threw up about six times, realizing that I’ve gotten food poisoning. I will never be back here, this was the last straw.
- KKkarlNov 29, 20251.0If i could rate my experience any lower, I would. We (car of 2) pull into the drive-through a little after 10pm and were told they’re only doing mobile order and door dash, even though it was a 24hr drive-through. We pull into the parking lot, place a mobile order (which is available until 3:30am), and pull into the drive through thinking they just weren’t doing in person orders. The lady over the speakers yelled at us the entire conversation. she said she’s “only doing doordash orders”. I was confused, told her we were just told mobile order or doordash, and she yelled at us again that “her manager just came through and said that they’re only doing doordash orders”. I had already placed my mobile order, asked how I get a refund, and while still shouting I was told “it’s in the mobile app”. I have never had such a bad experience at a fast food restaurant, staff has never been that rude to me. It was a long day of travel to an unfamiliar area and we were just hoping for dinner. Ended up going to a different McDonalds about 20 minutes away and had a better time there. Will NEVER go here again, I don’t understand how the manager allows their employees to talk to customers that way.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 3520 Grant Street, Gary, IN?
McDonald's at 3520 Grant Street is open daily from 4:30 AM to 3:30 AM.
Does this McDonald's location offer delivery services?
Yes, delivery is available every day from 4:30 AM to 3:15 AM at this McDonald's.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open daily from 4:30 AM to 3:30 AM.
What types of payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What pickup and delivery options does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a mobile app to order from McDonald's?
Yes, you can order via the McDonald's App available on the Apple App Store and Google Play Store.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Are there any nearby fast food restaurants close to this McDonald's?
Nearby fast food options include Burger King and Chuck Wheeler's Vienna Hot Dog Stand at The Village Shopping Center, providing alternative dining choices.
What shopping centers or retail stores are nearby that I could visit before or after eating at McDonald's?
The Village Shopping Center, Dollar Tree, Kids Foot Locker, Footaction USA, and Ashley Stewart are all nearby retail locations for shopping before or after your meal.
Are there any services like banks or pharmacies near this McDonald's?
Yes, Horizon Bank and CVS Pharmacy are close by, which can be convenient if you need financial services or health-related products along with your visit.