Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,755 reviews
5 stars
562
4 stars
348
3 stars
316
2 stars
171
1 star
358
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and for in-store orders, often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food served cold or improperly prepared.
Customer Service
Numerous complaints were made about rude and unprofessional staff, particularly during evening shifts, leading to a negative dining experience.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor kitchen hygiene.
Mixed Food Quality
While some customers enjoyed their meals, others reported issues with food freshness and quality, including cold fries and improperly cooked items.
- DSDarian SimsNov 6, 20253.0They are consistent.
- NBNicole BrownNov 5, 20251.0I approach your McDonald’s on 11/4/2025 and there is a employee that works for this company with sherbet hair, light skin, and female that is very aggressive, disrespectful argumentative, and all around horrible person to be working in this establishment. The management is absolutely poor on your evening shift. There’s a lot of horse playing. There’s a lot of disrespect this issue from this establishment and Gary, Indiana and in my opinion, the store needs to be shut down. I’ve had numerous of horrible experiences at this one particular McDonald’s and this one particular employee that’s overly aggressive with customers the lobbies closes at 7 PM on this particular day, which is unheard of.
- EEEddieOct 31, 20251.0This is by far the worst franchise in Indiana. I was in line in the drive thru and they kept skipping me. I had to drive around and get in the other line just for my order. These people are extremely slow and I wonder how the even got a job. Avoid this franchise at all cost. Horrible.
- RERomano ElOct 28, 20252.0Long lines always
- MAMike AOct 24, 20251.08 minutes for a coffee lol 😂 and there was no line
Frequently Asked Questions About McDonald's
What are the daily operating hours of McDonald's at 1527 W 5th Ave, Gary, IN?
McDonald's is open daily from 4:30 AM to 3:30 AM.
Does this McDonald's location offer drive-thru service?
Yes, the McDonald's at this location has a drive-thru open daily from 4:30 AM to 3:30 AM.
What delivery options are available at this McDonald's?
You can order delivery with options including same-day delivery and no-contact delivery.
Can I order McDonald's via a mobile app?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I view the full menu for this McDonald's location?
The full menu is available online at McDonald's official menu page.
What services are provided at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What nearby parks can I visit before or after dining at McDonald's on 5th Ave?
Rees Park is a nearby attraction where you can enjoy outdoor activities before or after your meal.
Are there medical facilities near the McDonald's at 1527 W 5th Ave?
Yes, nearby medical facilities include Methodist Hospitals Northlake Campus, Reuben C. Rutland, M.D., and Methodist Hospitals Emergency Room, useful for families or individuals visiting the area.
Is there a Bitcoin ATM near this McDonald's location?
Yes, the LibertyX Bitcoin ATM is nearby, convenient for customers who use cryptocurrency.