Dunkin'

3.7
648 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gary, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6060 W Ridge Rd, Gary, IN
46408, United States

Hours

Reviews

3.7
648 reviews
5 stars
294
4 stars
120
3 stars
84
2 stars
36
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude staff and long wait times.

Order Accuracy

Numerous reviews highlight frequent mistakes with orders, including incorrect items and missing products.

Cleanliness

While some customers noted cleanliness, others pointed out issues with the restroom and overall maintenance.

Product Quality

Mixed reviews on product quality, with some praising the coffee and donuts, while others complained about stale or poorly made items.

Management Issues

Several reviews mention a toxic work environment and poor management, contributing to the negative customer experience.
  • MC
    Maria Fernanda Carbajal
    Nov 6, 2025
    1.0
    Never give you what you ask for and when they correct it it’s never right why am I ordering a pumpkin spice signature latte with no whipped cream and you guys always give me whipped cream when I have you guys correct it you guys give me back a regular iced coffee without pumpkin, even though I paid for extra pumpkin. They told me it’s because a signature latte isn’t signature without whipped cream. But I don’t care if I’m ordering it the way I’m ordering. Why can’t you make it the way I asked for it.
  • AL
    Algorithmic Library
    Oct 26, 2025
    1.0
    Wayyyy to hostile of an order. I understand im different but the way none of the employees took my order and ignored me while i waited was something else. I ended up walking out after waiting 10 MINUTES. Wont ever have dunkin at any location after this
  • 88
    86soup
    Oct 15, 2025
    2.0
    Did not acknowledge me for like 10 minutes even though I was the only person at the counter. Ordered my shaken espresso with oat milk, they used cream. Did not give me the blueberry glaze donut I paid for, or a receipt. So overall this Dunkin seems unable to provide their basic services.
  • DC
    Dunia C.C.
    Oct 3, 2025
    5.0
    Great service, clean and well maintained store ! I just suggest you guys to take a little more care of the restroom, it’s only one and it was not flushing properly
  • JR
    John Rodriguez
    Sep 22, 2025
    1.0
    It's like they don't listen to what you ask for the pretend like they know how to do their job...this is possiblely the worst Dunkin in the arena

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Gary, IN?

Dunkin' in Gary, IN is open Monday to Wednesday and Friday to Saturday from 5:00 AM to 10:00 PM, Thursday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM. Delivery hours are 6:00 AM to 9:30 PM Monday to Wednesday and Friday to Sunday; closed Thursdays for delivery.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.