Dunkin'

3.9
373 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gary, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3360 Grant St, Gary, IN
46408, United States

Hours

Reviews

3.9
373 reviews
5 stars
190
4 stars
73
3 stars
42
2 stars
12
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees displaying negative attitudes and rudeness towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food preparation.

Cleanliness and Quality

Several reviews mentioned unsanitary conditions and food quality issues, including bugs in drinks and improperly prepared food.

Speed of Service

While some customers praised the quick service, others experienced long wait times and inconsistent service quality.

Employee Behavior

Multiple reviews noted unprofessional behavior from staff, including arguing with customers and showing a lack of respect.
  • CJ
    Chrissy Jones
    Oct 3, 2025
    1.0
    The worst service ever!
  • ZZ
    Zoee
    Sep 23, 2025
    1.0
    These people have attitudes every time I come there and when I say it’s everyone it’s everyone with an attitude. How are you mad at me for how I want my drink made when I get the same drink everyday. I don’t know what’s going on but they need new workers who actually appreciate their jobs. How are you mad at me because I want Carmel drizzle in my drink 😕not only that but the bacon is always burnt and never made right
  • WB
    Weslei Blackhawk
    Sep 23, 2025
    1.0
    I’ve never been to a Dunkin where the employees judge you and complain to YOU, the customer, about how your drink is made. Been getting the same drink for years. They even get mad when I ask for an extra straw for my kids drink. Hire people that aren’t having attitudes all day. Whoever was in there this morning definitely needs to be fired. Complaining about drizzle. That crew is a TERRIBLE EXAMPLE OF DUNKIN EMPLOYEES.
  • KP
    kenyatta p
    Sep 15, 2025
    1.0
    They close before 5 every day.
  • MJ
    mimi j
    Aug 10, 2025
    1.0
    i'm on my way to say goodbye to a loved one in the hospital, so i stopped by and grabbed breakfast on the way. i ordered avocado toast, hash browns, and two coffees. they didn't toast my toast. they gave me plain bread. they watered down my iced coffee. they also didn't fill the hot coffee up all the way and it was mostly foam. i don't care if you hate your customers or your job. but i really didn't need this ridiculously bad service right now of all times.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' at 3360 Grant St, Gary, IN?

Dunkin' at 3360 Grant St, Gary, IN is open Monday to Friday from 5:00 AM to 7:00 PM, Saturdays from 5:00 AM to 5:00 PM, and Sundays from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.