When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Franklin Indiana. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers reported inconsistent food quality, with issues such as undercooked fries, missing items, and wings lacking sauce.
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported negative attitudes and poor handling of complaints.
Cleanliness
Concerns were raised about cleanliness, with reports of dirty dining areas and unsanitary food handling practices.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Management Issues
Feedback indicates a need for better management and training of staff to improve service and food safety.
KO
Kendal S Oliver
Jan 3, 2026
5.0
Dee is the best! She always does it right!
SZ
shell zebfire
Dec 23, 2025
1.0
I litteraly got harly no sauce on my wings it was not worth the money
NP
naveen prakash
Dec 9, 2025
1.0
Ordered for pickup on Uber Eats couple of times and all those instances either the store was not operating (during regular hours with employees still inside) or never confirmed the order. Bad customer service and wouldn’t try this store ever again!
TK
Terry Kinnett
Oct 29, 2025
5.0
This manager deserves a raise! Ordered through DoorDash and the driver only picked up one bag. Only got half my order. Driver blamed it on the store even though I ordered through them and both bags were ready at the time of pickup. Manager remade my order fresh and made things right, even though it wasn’t his fault. Was very nice and professional throughout the whole ordeal. Cannot say the same about the DoorDash driver! Food was great as always!!
RR
Rodger
Sep 3, 2025
5.0
Now that the new management has taken over, it's awsome. Good food and good people.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are Wingstop Franklin Indiana's hours of operation?
Wingstop Franklin Indiana is open daily from 10:30 AM to midnight.
Does Wingstop Franklin Indiana offer delivery services?
Yes, Wingstop Franklin Indiana offers delivery including in-store pickup, same-day delivery, and no-contact delivery.
Is there a drive-through service available at Wingstop Franklin Indiana?
No, the drive-through service is closed every day at this location.
How can I view the menu or place an order online for Wingstop Franklin Indiana?
You can view the menu and place orders online at https://www.wingstop.com/location/wingstop-2248-franklin-in-46131/menu.
What payment methods are accepted at Wingstop Franklin Indiana?
They accept American Express, Discover, Mastercard, and Visa credit cards.
What types of food does Wingstop Franklin Indiana specialize in?
Wingstop Franklin specializes in classic and boneless chicken wings, tenders, and various savory sides with over 11 signature flavors.
Where is Wingstop Franklin Indiana located?
Wingstop Franklin Indiana is located at 1141 N. Morton Street, Franklin, IN 46131, United States.
Are there other food options nearby Wingstop Franklin Indiana?
Yes, nearby food options include Penn Station East Coast Subs, Papa Murphy's Take 'N' Bake Pizza, McDonald's, KFC, Burger King, Taco Bell, and White Castle.
What nearby places can I visit after dining at Wingstop Franklin Indiana?
You can visit nearby places like Urban Air amusement park, Anytime Fitness gym, or relax at Sun Tan City tanning salon and T-Nails salon.
Are there any nearby stores or services around Wingstop Franklin Indiana that might be useful?
Yes, nearby stores and services include Cricket Wireless mobile phone store, The Sleep Shop retail store, Franklin Goodwill Store, and automotive dealerships like Superior Auto and Ray Skillman Alfa Romeo FIAT.