Wingstop

3.7
141 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Franklin Indiana. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
1141 N. Morton Street, Franklin, IN
46131, United States

Hours

Reviews

3.7
141 reviews
5 stars
81
4 stars
12
3 stars
4
2 stars
8
1 star
36

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked fries, missing items, and wings lacking sauce.

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported negative attitudes and poor handling of complaints.

Cleanliness

Concerns were raised about cleanliness, with reports of dirty dining areas and unsanitary food handling practices.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Management Issues

Feedback indicates a need for better management and training of staff to improve service and food safety.
  • KO
    Kendal S Oliver
    Jan 3, 2026
    5.0
    Dee is the best! She always does it right!
  • SZ
    shell zebfire
    Dec 23, 2025
    1.0
    I litteraly got harly no sauce on my wings it was not worth the money
  • NP
    naveen prakash
    Dec 9, 2025
    1.0
    Ordered for pickup on Uber Eats couple of times and all those instances either the store was not operating (during regular hours with employees still inside) or never confirmed the order. Bad customer service and wouldn’t try this store ever again!
  • TK
    Terry Kinnett
    Oct 29, 2025
    5.0
    This manager deserves a raise! Ordered through DoorDash and the driver only picked up one bag. Only got half my order. Driver blamed it on the store even though I ordered through them and both bags were ready at the time of pickup. Manager remade my order fresh and made things right, even though it wasn’t his fault. Was very nice and professional throughout the whole ordeal. Cannot say the same about the DoorDash driver! Food was great as always!!
  • RR
    Rodger
    Sep 3, 2025
    5.0
    Now that the new management has taken over, it's awsome. Good food and good people.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.