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Wendy's

3.8
(1046 reviews)

Business Details

490 N Morton St, Franklin, IN
46131, United States
(317) 738-0310

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
490 N Morton St, Franklin, IN
46131, United States

Hours

Reviews

3.8
1,046 reviews
5 stars
445
4 stars
254
3 stars
146
2 stars
70
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude staff, long wait times, and poor service experiences, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold, improperly prepared food, and missing items from orders, leading to dissatisfaction.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.

Mixed Experiences

While some customers praised the food and service, many others expressed disappointment, indicating inconsistency in performance.
  • JD
    Jennifer DeHart
    4 days ago
    5.0
    We were at the laundromat 2 min away doing laundry because our washer is broke. I placed a mobile order 20min before close. They were out of a few things I had ordered. They let me cancel my mobile order and order different options they had available. I pulled forward and everything was made fresh for a minimal wait. Thank you so much for fresh hot food! We appreciate it.
  • SJ
    Samantha Jackson
    Feb 22, 2026
    1.0
    Asked for it plain. $7 for a sandwich I can’t eat. Staff were clearly distracted and annoyed . Was given no receipt . Do better Franklin Wendy’s
  • AB
    Angie Boring
    Feb 6, 2026
    4.0
    I was only there for a meeting. The music was loud but the restaurant was very clean.
  • TS
    Tony Sew
    Jan 28, 2026
    4.0
    The service was great thank you savanna
  • TA
    Tamie Ayers
    Jan 22, 2026
    5.0
    Food is always great!! But Don't understand why Everyone started charging for condiments...54 cents for a small thing of ranch is just crazy to me🤷

Frequently Asked Questions About Wendy's

What are the operating hours for Wendy's drive-thru in Franklin, IN?

Wendy's drive-thru is open daily from 6:00 AM to 1:00 AM.

Is the Franklin Wendy's location open for business?

Yes, this Wendy's location in Franklin, IN is currently open and serving customers.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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