Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,037 reviews
5 stars
443
4 stars
251
3 stars
144
2 stars
70
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times and poor service, particularly in the drive-thru, with some stating they waited over 30 minutes for their orders.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and poorly prepared meals.
Staff Attitude
Several customers experienced rude or unhelpful staff, contributing to a negative dining experience.
Cleanliness
Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Mixed Experiences
While some customers praised the food and service, many others expressed disappointment, indicating inconsistency in performance.
- KMKyle Morris2 days ago1.0Showed up ten minutes before breakfast was supposed to end and was told if I wanted breakfast go to Bob Evans. Horrible attitude from the employees. Tired of people being hostile and having bad attitudes. Unnecessary and if I was in charge and caught wind that was happening in my store everyone would be fired.
- ELEmory LipfordDec 29, 20252.0The service was very bad the lady working window had an attitude the whole time ,she talked over us when we tried to confirm what she was saying,she told us they did not have anything but chicken and beer products and kept saying "we can not make small sandwiches" anytime we asked her something so we went to burger king, please let customers speak and give them respect,we were trying to be understanding but the attitude felt completely wrong.
- DHDebbie HightDec 29, 20252.0Ever since Cherry retired, this location has been terrible. Food and service both!
- KCKyle CarawayDec 25, 20254.0best Wendy's around
- STSteve TurnerDec 3, 20253.0Went there after months of reading bad reviews to give it a try. Used to eat there often hamburgers was not hot looked to be just thrown together cheese hanging off one side just was not impressed may try there again at some point as a former restaurant owner they definitely need some leadership from the higher ups or more frequent inspections
Frequently Asked Questions About Wendy's
Is Franklin Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Franklin, IN?
Wendy's drive-thru is open daily from 6:00 AM to 1:00 AM.
Is the Franklin Wendy's location open for business?
Yes, this Wendy's location in Franklin, IN is currently open and serving customers.
Does Wendy's in Franklin serve breakfast?
Yes, the Franklin Wendy's serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at the Franklin Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Can I order Wendy's food online or via an app?
Yes, you can place orders online at order.wendys.com or through the Wendy's mobile app for delivery or pickup.
Where can I find Wendy's menu pricing and nutritional information for this location?
Menu pricing and nutrition details can be viewed online at order.wendys.com or the Wendy's app after selecting the Franklin, IN location.
Is there a customer service contact for questions or feedback about this Wendy's?
Yes, you can provide feedback through Wendy's Contact page, call 888-624-8140, or reach the Franklin location directly at (317) 738-0310.
What nearby restaurants can I visit before or after dining at Wendy's on N Morton St?
Nearby restaurants include Dairy Queen Grill & Chill, Pizza Hut, Applebee's Grill + Bar, and Bob Evans, offering a variety of dining options in the area.
Are there any nearby stores where I can shop after visiting Wendy's?
Yes, Kohl's department store and SEPHORA at Kohl's, as well as Vans shoe store and Lord's Cupboard thrift store, are close to Wendy's for your shopping needs.
What local services and institutions are close to Wendy's for convenience?
Nearby services include Johnson County Health Department, Franklin Community Middle School, Franklin College of Indiana, and Horizon Bank for your health, education, and banking needs.