Taco Bell

3.5
354 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 115 Granville Drive in Franklin. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
115 Granville Drive, Franklin, IN
46131, United States

Hours

Reviews

3.5
354 reviews
5 stars
148
4 stars
56
3 stars
52
2 stars
29
1 star
69

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Service Quality

Customer service experiences varied widely; some praised friendly staff while others reported rude behavior and poor service.

Food Quality

Food quality was inconsistent, with several complaints about cold, burnt, or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty tables and unsanitary conditions.

Kiosk Ordering

The mandatory use of kiosks for ordering received significant criticism, with many customers expressing frustration over the lack of personal service.
  • BM
    Braxton M
    Jan 2, 2026
    1.0
    When placing the girl was rude and when we changed the order the boy kept saying "wow". We eventually took it service else where.
  • DM
    Danielle Mitchell
    Jan 2, 2026
    1.0
    Tried to order ahead online and it did not work. When we went through the drive thru the workers were extremely rude. Whenever we would make changes to an item (my husband is allergic to dairy) they would go "wow" like they were annoyed. Ended up just leaving because of how rude they were. This was the breakfast shift.
  • BS
    Ben Smith
    Dec 31, 2025
    4.0
    Always a good experience at this location. AI order taker was a bit weird. Order was correct. Hot and tasty.
  • CM
    c miller
    Dec 28, 2025
    1.0
    Can't get an order right ever. EVER.
  • TH
    TD H
    Dec 24, 2025
    1.0
    I eat lunch everyday at 8:00 p.m. between all the restaurants at King and 65 seems like somebody will have good food every restaurant around there sucks . The only one I never go to is Culver's because they're always too crowded, If I had more time that would be my pick of choice. Taco Bell is always disgusting, McDonald's is horrible, Subway veggies look horrible, waffle House made me sick, probably food poisoning. The barbecue place is over priced. So is the Chicago pizza place .

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 115 Granville Drive, Franklin, IN?

Taco Bell at 115 Granville Drive is open 24 hours every day of the week.

Does this Taco Bell location have a drive-through?

Yes, this Taco Bell location has a drive-through that is open 24 hours.