Papa Johns Pizza

3.8
211 reviews
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Business Details

597 Banta St, Franklin, IN
46131, United States
(317) 738-2000
https://locations.papajohns.com/united-states/in/46131/franklin/597-banta-st?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Franklin, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Franklin pizza for any occasion. Call us for pizza delivery in Franklin or stop by 597 Banta St for carryout to order the best pizza in Franklin, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
597 Banta St, Franklin, IN
46131, United States

Hours

Reviews

3.8
211 reviews
5 stars
105
4 stars
40
3 stars
18
2 stars
5
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked items, insufficient toppings, and soggy pizzas.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Delivery Problems

Several customers experienced delivery issues, such as wrong addresses, cold food, and delays.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service, noting quick delivery and friendly staff.
  • LL
    lela luster
    Nov 28, 2025
    1.0
    this place sucked we ordered dinner and did specials there was no toppings really we had gotten mushroom and pepperoni on one and there was 10 pepperonis total barely any mushrooms then had a meat lovers and you couldn't even tell anything was on it besides cheese the cheesy bread was basically just bread there wasn't barely any cheese at all . i would not recommend this pizza place at all im going back to jacks pizza .
  • DD
    Dallas Deich
    Nov 21, 2025
    2.0
    Ordered a 5 topping but only wanted 4 toppings ended up only getting 2 toppings for a large $30 pizza. I called about it and they said the receipt only showed 2 toppings. Probably won’t order here again.
  • NL
    N.E.L.A LIFE
    Oct 14, 2025
    1.0
    This place right here is too slow
  • MH
    martha hardin
    Aug 9, 2025
    1.0
    They delivered our food to a house next door. They just put it on the porch. Our neighbor tried to tell them it was thaw wrong house. Our house has an apartment in the back. Our neighbor told my grandson where it was. I called the store. The person I spoke to was very rude. I tried to explain that to was not delivered to the correct house. Then hung up on me. They deserve no stars.
  • RE
    Rich E
    Oct 20, 2024
    1.0
    Unfortunately my carry out order was horrible. The pasta looked incomplete and tasted awful… my pizza looked and tasted over cooked and short on cheese. Never had an issue in my history of this happen. Food was just inedible. Very disappointed.
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Frequently Asked Questions About Papa Johns Pizza

What are the regular delivery hours for Papa Johns Pizza in Franklin, IN?

Papa Johns Pizza delivers from 10:00 AM to 11:00 PM Monday through Thursday, 10:00 AM to midnight on Friday and Saturday, and 11:00 AM to 11:00 PM on Sunday.

Can I order carryout from Papa Johns Pizza and what are the takeout hours?

Yes, you can order carryout. Takeout hours are 10:00 AM to 10:55 PM Monday through Thursday, 10:00 AM to 11:55 PM on Friday and Saturday, and 11:00 AM to 10:55 PM on Sunday.