At Papa Johns Pizza in Franklin, IN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Franklin pizza for any occasion. Call us for pizza delivery in Franklin or stop by 597 Banta St for carryout to order the best pizza in Franklin, along with breadsticks, wings, and more!
Many customers reported issues with food quality, including undercooked items, insufficient toppings, and soggy pizzas.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Delivery Problems
Several customers experienced delivery issues, such as wrong addresses, cold food, and delays.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, noting quick delivery and friendly staff.
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lela luster
Nov 28, 2025
1.0
this place sucked we ordered dinner and did specials there was no toppings really we had gotten mushroom and pepperoni on one and there was 10 pepperonis total barely any mushrooms then had a meat lovers and you couldn't even tell anything was on it besides cheese the cheesy bread was basically just bread there wasn't barely any cheese at all . i would not recommend this pizza place at all im going back to jacks pizza .
DD
Dallas Deich
Nov 21, 2025
2.0
Ordered a 5 topping but only wanted 4 toppings ended up only getting 2 toppings for a large $30 pizza. I called about it and they said the receipt only showed 2 toppings. Probably won’t order here again.
NL
N.E.L.A LIFE
Oct 14, 2025
1.0
This place right here is too slow
MH
martha hardin
Aug 9, 2025
1.0
They delivered our food to a house next door. They just put it on the porch. Our neighbor tried to tell them it was thaw wrong house. Our house has an apartment in the back. Our neighbor told my grandson where it was. I called the store. The person I spoke to was very rude. I tried to explain that to was not delivered to the correct house. Then hung up on me. They deserve no stars.
RE
Rich E
Oct 20, 2024
1.0
Unfortunately my carry out order was horrible. The pasta looked incomplete and tasted awful… my pizza looked and tasted over cooked and short on cheese. Never had an issue in my history of this happen. Food was just inedible. Very disappointed.
What are the regular delivery hours for Papa Johns Pizza in Franklin, IN?
Papa Johns Pizza delivers from 10:00 AM to 11:00 PM Monday through Thursday, 10:00 AM to midnight on Friday and Saturday, and 11:00 AM to 11:00 PM on Sunday.
Can I order carryout from Papa Johns Pizza and what are the takeout hours?
Yes, you can order carryout. Takeout hours are 10:00 AM to 10:55 PM Monday through Thursday, 10:00 AM to 11:55 PM on Friday and Saturday, and 11:00 AM to 10:55 PM on Sunday.
Is Papa Johns Pizza open on major holidays?
On December 25, 2024, Papa Johns Pizza is closed. On December 24, 2024, December 31, 2024, and January 1, 2025, it operates from 10:00 AM to 11:00 PM for delivery and takeout (with takeout closing at 10:55 PM).
What types of food products does Papa Johns Pizza offer?
Papa Johns Pizza offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza offer contactless delivery options?
Yes, Papa Johns Pizza offers no-contact delivery to ensure customer safety.
Where is Papa Johns Pizza located in Franklin, Indiana?
Papa Johns Pizza is located at 597 Banta St, Franklin, IN 46131, USA.
How can I order online from Papa Johns Pizza?
You can order online for carryout or delivery through the Papa Johns website or app. The carryout order link is https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/387 and the delivery order link is https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/387.
What nearby banks can I visit before or after ordering from Papa Johns Pizza?
Nearby banks include First Financial Bank, First Community Bank & Trust, and Heartland Community Bank, which can be convenient for banking needs when visiting the area.
Are there any nearby places to grab dessert after enjoying a meal at Papa Johns Pizza?
Yes, Ritter's Frozen Custard, an ice cream shop and smoothie bar, is located nearby for a sweet treat after your pizza.
What local spots near Papa Johns Pizza are good for pet services?
Nearby pet service places include K Creek Farms Miniature Cattle and Rides 4 Paws Transport, great for pet care needs in Franklin.