Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with food being cold, overcooked, or incorrect, leading to dissatisfaction.
Service Issues
Many reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.
Operational Hours
There were multiple complaints about the location not being open 24 hours as advertised, causing frustration for late-night customers.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and quick service during certain visits.
JB
Jonathan Black
5 days ago
5.0
Every time I've ordered food here it's been really quick. They also have some nice specials and discounts for military.
TS
Teina Sanchez
Feb 12, 2026
2.0
Fries not fresh.
IB
Isaiah Brownfield
Feb 5, 2026
1.0
It feels impossible to get what I ordered never going back 31 McDonald's way better than this one
MW
matt williams
Jan 24, 2026
1.0
Nuggets and sandwiches were really old. Why ask what sauce for your nugs at the speaker just to not give it to you? Shame
JP
Justin Poland
Jan 12, 2026
4.0
I stopped in here during work for a quick lunch break. Got the double quarter pounder meal with a large fry and a large drink. The quarter pounder was hot and tasty. That was the best part of the meal. However, my fry box was about half full. Not to say that I always eat all the fries, but the ones that I don’t eat usually go to the dog so now I have to fight my dog for a little french fries I got in my box.
Also, soap was out in the men’s room, and while I was up there waiting for my order, there’s an employee hanging on the pass-through area having a conversation with one of the workers there, and when I got my bag, there was no napkins in it. there are no napkins out for public consumption there so I got back to my truck and realized I had no napkins in my bag.
If you’re gonna keep the napkins behind the counter, that’s fine but you need to make sure that you’re putting in the bag every time someone place an order
What are the operating hours for McDonald's at 2080 E King St, Franklin, IN?
McDonald's at 2080 E King St in Franklin, IN is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery service?
Yes, this McDonald's offers delivery service 24/7 through their online ordering platform.
Can I use the drive-thru service at this McDonald's, and what are the hours?
Yes, the drive-thru service is available 24/7 at this location.
What payment methods are accepted at this McDonald's?
They accept various payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there mobile ordering or a McDonald's app available for use?
Yes, customers can order through the McDonald's app available on both iOS and Android platforms, or use the online quick ordering links.
Does McDonald's offer any pickup services?
Yes, this location supports curbside pickup service for convenient ordering and pickup.
Are there any other fast food restaurants near this McDonald's?
Nearby fast food options include Burger King, Taco Bell, and another McDonald's location, providing customers with meal choices in the area.
What nearby coffee shops can I visit before or after eating at McDonald's?
Nearby coffee options include Biggby Coffee and Starbucks, perfect spots for coffee lovers to enjoy before or after their meal.
Are there convenient gas stations close to McDonald's?
Yes, nearby gas stations include Marathon, Shell, and Circle K, making it easy to refuel your vehicle while grabbing food.
Is there WiFi available at this McDonald's location?
Yes, this McDonald's location offers WiFi service to customers for browsing or staying connected during their visit.
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