McDonald's

3.4
2057 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2080 E King St, Franklin, IN
46131, United States

Hours

Reviews

3.4
2,057 reviews
5 stars
680
4 stars
428
3 stars
399
2 stars
187
1 star
363

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff, particularly during late-night hours.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty bathrooms and food preparation areas.

Food Quality

Customers frequently complained about cold food, incorrect orders, and overall poor food quality.

Management Problems

Several reviews indicated issues with management, including unprofessional behavior and lack of effective oversight.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during certain visits.
  • BA
    Brenna Atchison
    1 day ago
    1.0
    I got here at 6:30pm for a counter pick up order. I walked here because it’s a two minute walk from my hotel. There were no signs, but the lobby was locked. I called four times until someone answered and brought me my food. At first, they only brought me half my order.
  • IE
    Ivonne Elizabeth
    1 day ago
    1.0
    They are supposed to be open 24 hours but they always say they are closed I just left so if you go after midnight don’t bother , I go to the one on Morton street and they tell me that they are supposed to be open !!! It’s happened a couple of times already so I won’t bother again!!
  • AC
    Adam Cassidy
    3 days ago
    5.0
    Great place food was fast and when something was messed up with our order the GM came over and made sure it was corrected and it was resolved fast.
  • AG
    Audie Gant
    Nov 2, 2025
    5.0
    Lunch hours are the busiest, and they stay consistent. Been here many times foods usually as expected. Every now and again, your get the typical high school worker , possibly New helped with your order and something isn't correct. Be sure to save your receipt management will replace or refund with receipt only.
  • MM
    MurderPig
    Nov 1, 2025
    5.0
    Awesome service I saved big I ordered a sweet tea, got the colts 10 piece nuggets, the gorgeous woman was nice I had no problems I think she was the manager anyways thanks all. Oh and later I had a vhinalla ice cream cone $3 dollars for all saved Alot of money they never bother me when I charge.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2080 E King St, Franklin, IN?

McDonald's at 2080 E King St in Franklin, IN is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, this McDonald's offers delivery service 24/7 through their online ordering platform.