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McDonald's

3.4
(2078 reviews)

Business Details

2080 E King St, Franklin, IN
46131, United States
(317) 738-4471
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2080 E King St, Franklin, IN
46131, United States

Hours

Reviews

3.4
2,078 reviews
5 stars
687
4 stars
432
3 stars
402
2 stars
188
1 star
369

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food being cold, overcooked, or incorrect, leading to dissatisfaction.

Service Issues

Many reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, and a general lack of cleanliness in the dining area.

Operational Hours

There were multiple complaints about the location not being open 24 hours as advertised, causing frustration for late-night customers.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during certain visits.
  • JB
    Jonathan Black
    5 days ago
    5.0
    Every time I've ordered food here it's been really quick. They also have some nice specials and discounts for military.
  • TS
    Teina Sanchez
    Feb 12, 2026
    2.0
    Fries not fresh.
  • IB
    Isaiah Brownfield
    Feb 5, 2026
    1.0
    It feels impossible to get what I ordered never going back 31 McDonald's way better than this one
  • MW
    matt williams
    Jan 24, 2026
    1.0
    Nuggets and sandwiches were really old. Why ask what sauce for your nugs at the speaker just to not give it to you? Shame
  • JP
    Justin Poland
    Jan 12, 2026
    4.0
    I stopped in here during work for a quick lunch break. Got the double quarter pounder meal with a large fry and a large drink. The quarter pounder was hot and tasty. That was the best part of the meal. However, my fry box was about half full. Not to say that I always eat all the fries, but the ones that I don’t eat usually go to the dog so now I have to fight my dog for a little french fries I got in my box. Also, soap was out in the men’s room, and while I was up there waiting for my order, there’s an employee hanging on the pass-through area having a conversation with one of the workers there, and when I got my bag, there was no napkins in it. there are no napkins out for public consumption there so I got back to my truck and realized I had no napkins in my bag. If you’re gonna keep the napkins behind the counter, that’s fine but you need to make sure that you’re putting in the bag every time someone place an order

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2080 E King St, Franklin, IN?

McDonald's at 2080 E King St in Franklin, IN is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, this McDonald's offers delivery service 24/7 through their online ordering platform.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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