Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,799 reviews
5 stars
457
4 stars
298
3 stars
343
2 stars
169
1 star
532
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with many stating they waited over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Staff Attitude
Feedback indicated a lack of professionalism and customer service from staff, with some customers experiencing rudeness and indifference.
Food Quality
Several customers complained about cold or poorly prepared food, including undercooked items and expired products.
Cleanliness
The dining area and service areas were often described as unclean, contributing to a negative dining experience.
- BSBaby San1 day ago1.0Absolutely disgusting behavior from the girl that took my order. She has an extremely bad attitude. They forgot some of my food and when I went back claimed I didn’t order it even though it was on my receipt. French fries was cold and old and so was the nuggets.
- EREmma RoseNov 8, 20252.0I had to start announcing the orders set out for other customers because the workers would not. I worked for about half an hour while waiting for my own food (which came without any of the sauces, but oh well) and served a number of families.
- KSKenny SanchezOct 31, 20254.0I ordered a 10 pc Nugget meal and someone doesn't know how to count because I only received 9 nuggets. To top it off, they forgot the dipping sauce. Better luck next time.
- LLLauren LovelaceOct 24, 20251.0Came through drive thru with another person so we had separate orders. I said the code for my free happy meal and still got charged for it. I ordered a 5 dollar value meal. I got 3 nuggets instead of 4. My monopoly code would not work for some reason. Person with me ordered free 10 piece with 2 dollar purchase. Only received the small fries. No sauce for any nuggets. Just a bad experience. 😔
- TETaylor E.Oct 22, 20253.0This location is okay. Depends on the day and staff. Seems like they hired some young folks that don’t act like they care. The service isn’t the greatest.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's drive-thru at 1139 N Morton St, Franklin, IN?
The McDonald's drive-thru at 1139 N Morton St in Franklin, IN is open 24 hours a day, 7 days a week.
Can I order McDonald's for delivery at the Franklin, IN location, and what are the delivery hours?
Yes, you can order delivery from McDonald's at 1139 N Morton St, Franklin, IN. Delivery is available daily from 4:00 AM to 3:00 AM.
Does this McDonald's location offer curbside pickup service?
Yes, this McDonald's offers curbside pickup as one of its pickup and delivery services.
Which payment methods are accepted at McDonald's at 1139 N Morton St, Franklin?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa as payment options.
Where can I find the full menu and place an order online for McDonald's in Franklin, IN?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and place orders online via https://mcdonalds.smart.link/mjuu1ggdi.
Is there a McDonald's app available for faster ordering and mobile offers?
Yes, McDonald's offers an app available on both iOS and Android platforms for ordering and accessing mobile offers.
What services does this McDonald's location provide?
This McDonald's provides DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What fast food restaurants are nearby McDonald's at 1139 N Morton St, Franklin?
Nearby fast food options include KFC, White Castle, Burger King, Wingstop, and Penn Station East Coast Subs, providing a variety of dining choices.
Are there other places nearby to combine your visit with McDonald's for fitness or beauty needs?
Yes, nearby places include Anytime Fitness for workouts, All About You hair salon, T-Nails nail salon, and Sun Tan City tanning salon for beauty and wellness services.
What entertainment and shopping options can I visit near McDonald's in Franklin?
Near McDonald's, you can visit Urban Air amusement park, Franklin Goodwill Store, Sears Hometown Store, and Cricket Wireless for shopping and activities.