Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,809 reviews
5 stars
464
4 stars
297
3 stars
345
2 stars
169
1 star
534
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported consistently.
Staff Attitude
Feedback indicated a mix of positive and negative staff interactions, with some customers praising individual employees while others reported rude or dismissive behavior.
Food Quality
Several customers complained about cold or poorly prepared food, including old-tasting items and incorrect orders.
Management Issues
Reviews pointed to poor management practices, including inadequate staffing and lack of responsiveness to customer complaints.
- DWDestiny WatsonJan 5, 20261.0Bad attitudes, order wrong
- CHCam HedgesJan 1, 20261.0Me and my friends got kicked out for grabbing the wrong order. We were offered no explanation the worker simple stated, “You guys have to leave.” Even though we had already returned the order with nothing touched with in the order and we even apologized. I strongly advise staying away from this location since we got kicked out for no reason without our food.
- ECEli CoxJan 1, 20261.0Got kicked out because my mom paid on mobile then after she paid on mobile at home me and my buddies walked down there to go get it. As we walk in we see a big bag sitting their us 3 13 years olds thinking well that must be ours. No number on bag just a plain big McDonald’s bag. So we grab it go sit down and open it thinking it’s ours. As we open we see food items that we did not order so we were going to return it back to the counter a employee comes in and says that we have to leave with no explanation
- RARobert AdamsDec 7, 20251.0Absolutely the worst McDonald’s around, they NEVER get orders correct, when they do get the food correct they do not put sauce’s in for things like McNuggets, food typically is cold or tastes old …
- LLlela lusterDec 5, 20255.0I wanted to say that Christopher is probably one of the sweetest fast food workers ive ever dealt with he was very understanding and super helpful especially with all the attitudes and hollering coming from everyone in the back which is understandable with the rush but he didnt take it out on the customers or talk with an attitude i really hope he gets all the kindness in the world and he is definitely someone who deserves a raise . youre amazing Christopher .
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's drive-thru at 1139 N Morton St, Franklin, IN?
The McDonald's drive-thru at 1139 N Morton St in Franklin, IN is open 24 hours a day, 7 days a week.
Can I order McDonald's for delivery at the Franklin, IN location, and what are the delivery hours?
Yes, you can order delivery from McDonald's at 1139 N Morton St, Franklin, IN. Delivery is available daily from 4:00 AM to 3:00 AM.
Does this McDonald's location offer curbside pickup service?
Yes, this McDonald's offers curbside pickup as one of its pickup and delivery services.
Which payment methods are accepted at McDonald's at 1139 N Morton St, Franklin?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa as payment options.
Where can I find the full menu and place an order online for McDonald's in Franklin, IN?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and place orders online via https://mcdonalds.smart.link/mjuu1ggdi.
Is there a McDonald's app available for faster ordering and mobile offers?
Yes, McDonald's offers an app available on both iOS and Android platforms for ordering and accessing mobile offers.
What services does this McDonald's location provide?
This McDonald's provides DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
What fast food restaurants are nearby McDonald's at 1139 N Morton St, Franklin?
Nearby fast food options include KFC, White Castle, Burger King, Wingstop, and Penn Station East Coast Subs, providing a variety of dining choices.
Are there other places nearby to combine your visit with McDonald's for fitness or beauty needs?
Yes, nearby places include Anytime Fitness for workouts, All About You hair salon, T-Nails nail salon, and Sun Tan City tanning salon for beauty and wellness services.
What entertainment and shopping options can I visit near McDonald's in Franklin?
Near McDonald's, you can visit Urban Air amusement park, Franklin Goodwill Store, Sears Hometown Store, and Cricket Wireless for shopping and activities.