Jimmy John's

3.6

257 reviews

Business Details

Sandwich Restaurant

Jimmy John's

980 N Morton St, Franklin, IN

46131, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

Sunday10:30 AM - 9:00 PM

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3.6

257 reviews

5 stars

117

4 stars

3 stars

2 stars

1 star

AI-generated from recent customer reviews

Many customers reported slow service, with multiple instances of long wait times for both in-store and delivery orders.

Numerous reviews highlighted issues with incorrect orders and missing items, particularly in the drive-thru.

While some customers praised the freshness and taste of the sandwiches, others expressed disappointment with the quality and portion sizes.

The restaurant generally received positive remarks for cleanliness, but there were mixed reviews regarding staff friendliness and professionalism.

JK
Joshua Kersey
3 days ago
1.0
I used to love this place. I love the bread here but this time I got it toasted and half the sandwich was soggy. I will more than likely never go back.
JW
Jeffrey Watson
Jan 4, 2026
3.0
Ok
TS
Tracy Smith
Dec 4, 2025
5.0
Have never had a bad experience. They even made me deconstructed sandwiches once so that I could assemble and eat the sandwiches the next day for a canoe trip and they not be soggy.
JG
Justin George
Oct 28, 2025
5.0
Highly recommend this location. They are really great with my order, my favorite is the #9, sometimes with a combo. On my most recent visit I saw a lot of staff and they were all working hard but with a smile on their faces, including Camaraderie with each other which I think is awesome!! Just like they normally do, it's awesome!! Usually I do carry out but the one time I was "dine in" that was awesome too.
BB
Brittni Buckner
Oct 5, 2025
5.0
Always fresh and freaky fast