Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.3
825 reviews
5 stars
501
4 stars
183
3 stars
81
2 stars
28
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and efficient service, with many noting the staff's attentiveness and willingness to go above and beyond.
Food Freshness
The food is frequently described as hot and fresh, with many customers expressing satisfaction with the quality of their meals.
Pricing Concerns
Several reviews mentioned that prices are considered high for the offerings, leading to mixed feelings about value for money.
Cleanliness
The restaurant is noted for its cleanliness, with many customers appreciating the well-maintained environment.
Inconsistencies
Some customers reported issues with order accuracy and food quality, indicating occasional inconsistencies in service.
- CBCharles Benedict3 days ago5.0Tried the new chili chicken tenders basket. Was delicious. Topped it off with the best blizzard flavor ever , pumpkin pie.
- BPBecky ParishNov 17, 20255.0Best stack burger, layered with care! Great service and fresh!
- CMChris McCartyNov 16, 20252.0Sure miss Nichole. Ordered a chocolate extreme and asked to have hot fudge to be put in it. Told the girl I would pay for the hot fudge. She explained they couldn't add it to the cup. Only way she would do it was to put the fudge in a separate container. Come on man!!!
- SSSteven ScottNov 9, 20255.0I love this place. Always great service and great people. Their social media manager is also one of my favorite people on earth!
- MMMcKenzie MusserNov 9, 20255.0this location is amazing, such a great spot to stop and get ice cream
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Franklin, IN?
Dairy Queen Grill & Chill in Franklin, IN is open Monday to Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 10:30 PM, and Sunday from 11:00 AM to 10:00 PM.
What type of food does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
Does Dairy Queen Grill & Chill offer services suitable for families with children?
Yes, the location is family-friendly and offers high chairs, booster seats, restroom facilities, outdoor seating, and is wheelchair accessible. It also welcomes children and provides free WiFi.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, online ordering is available for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/11771/.
Is there a drive-thru available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill in Franklin has a drive-thru service for customer convenience.
How can I contact Dairy Queen Grill & Chill in Franklin for inquiries or orders?
You can contact them by phone at +1 317-736-6821.
Are there any rewards or exclusive deals available for customers?
Yes, customers can download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What nearby food options are available close to Dairy Queen Grill & Chill in Franklin?
Nearby food options include Pizza Hut and Wendy's, both fast-food restaurants offering pizza, burgers, and other quick meals.
Which nearby educational institutions are close to Dairy Queen Grill & Chill?
Nearby educational institutions include Franklin Community Middle School and Franklin College of Indiana, which can be convenient spots for students and faculty to visit.
What entertainment or recreational venues are near Dairy Queen Grill & Chill?
Hi-Way Lanes bowling alley and Mark Sullivan's Pro Shop are nearby entertainment venues ideal for after-meal activities.