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Brand Certified

Dairy Queen Grill & Chill

4.3
(835 reviews)

Business Details

480 N Morton St, Franklin, IN
46131-1301, United States
(317) 736-6821
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
480 N Morton St, Franklin, IN
46131-1301, United States

Hours

Reviews

4.3
835 reviews
5 stars
509
4 stars
184
3 stars
81
2 stars
28
1 star
33

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the friendly and accommodating service from staff, highlighting their efficiency and willingness to help.

Food Quality

The food received mixed reviews; while many enjoyed the burgers and ice cream, some noted issues with food quality and portion sizes.

Pricing Concerns

Several customers expressed dissatisfaction with the high prices relative to the portion sizes and quality of food.

Cleanliness

The establishment was noted for its cleanliness and pleasant atmosphere, contributing positively to the dining experience.
  • CA
    Courtney Armacost
    4 days ago
    5.0
    All the people I’ve encountered are so kind and the food is always great
  • JH
    Jack HYDEN
    Feb 21, 2026
    1.0
    Its great to spend more money then I do at Arby's for the same amount of food and they cant even put the gravy in the bag.
  • SD
    Stephanie Dulworth
    Jan 29, 2026
    5.0
    This DQ is the best! Always fast and friendly
  • BL
    Brandon Luster
    Jan 20, 2026
    5.0
    Thank you guys for a cozy lunch
  • BT
    Breely Taylor
    Jan 11, 2026
    5.0
    We had an amazing experience here! We showed up with a large wrestling team, and the staff handled it flawlessly. Everyone was friendly, organized, and incredibly accommodating, even with such a big group. Nick H was fantastic while taking our order, and AJ,the shift leader, clearly ran a tight, well-managed team. The food was great, the service was smooth, and the whole experience exceeded our expectations. Highly recommend!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Franklin, IN?

Dairy Queen Grill & Chill in Franklin, IN is open Monday to Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 10:30 PM, and Sunday from 11:00 AM to 10:00 PM.

What type of food does Dairy Queen Grill & Chill specialize in?

They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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