Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.3
830 reviews
5 stars
505
4 stars
184
3 stars
81
2 stars
28
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and efficient service provided by the staff.
Food Quality
The food, particularly the ice cream and burgers, received positive feedback for being fresh and delicious.
Pricing Concerns
Several reviews mentioned that prices are perceived as high, which affected customer satisfaction.
Inconsistencies
Some customers reported issues with order accuracy and food quality, indicating occasional inconsistencies.
Atmosphere
The restaurant's cleanliness and pleasant atmosphere were highlighted positively by many customers.
- BTBreely Taylor1 day ago5.0We had an amazing experience here! We showed up with a large wrestling team, and the staff handled it flawlessly. Everyone was friendly, organized, and incredibly accommodating, even with such a big group. Nick H was fantastic while taking our order, and AJ,the shift leader, clearly ran a tight, well-managed team. The food was great, the service was smooth, and the whole experience exceeded our expectations. Highly recommend!
- DHDarrin HolmanDec 14, 20255.0Always great service and food!!!
- CBCharles BenedictNov 21, 20255.0Tried the new chili chicken tenders basket. Was delicious. Topped it off with the best blizzard flavor ever , pumpkin pie.
- BPBecky ParishNov 17, 20255.0Best stack burger, layered with care! Great service and fresh!
- CMChris McCartyNov 16, 20252.0Sure miss Nichole. Ordered a chocolate extreme and asked to have hot fudge to be put in it. Told the girl I would pay for the hot fudge. She explained they couldn't add it to the cup. Only way she would do it was to put the fudge in a separate container. Come on man!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Franklin, IN?
Dairy Queen Grill & Chill in Franklin, IN is open Monday to Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 10:30 PM, and Sunday from 11:00 AM to 10:00 PM.
What type of food does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers®.
Does Dairy Queen Grill & Chill offer services suitable for families with children?
Yes, the location is family-friendly and offers high chairs, booster seats, restroom facilities, outdoor seating, and is wheelchair accessible. It also welcomes children and provides free WiFi.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, online ordering is available for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/11771/.
Is there a drive-thru available at this Dairy Queen location?
Yes, Dairy Queen Grill & Chill in Franklin has a drive-thru service for customer convenience.
How can I contact Dairy Queen Grill & Chill in Franklin for inquiries or orders?
You can contact them by phone at +1 317-736-6821.
Are there any rewards or exclusive deals available for customers?
Yes, customers can download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What nearby food options are available close to Dairy Queen Grill & Chill in Franklin?
Nearby food options include Pizza Hut and Wendy's, both fast-food restaurants offering pizza, burgers, and other quick meals.
Which nearby educational institutions are close to Dairy Queen Grill & Chill?
Nearby educational institutions include Franklin Community Middle School and Franklin College of Indiana, which can be convenient spots for students and faculty to visit.
What entertainment or recreational venues are near Dairy Queen Grill & Chill?
Hi-Way Lanes bowling alley and Mark Sullivan's Pro Shop are nearby entertainment venues ideal for after-meal activities.